The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
From: E. A. A. S Promotion Inc <donotreplysignsnapfish.com>Subject: CONGRATS!! UR E-MAIL ID HV WON E.A.A.S PROMOTION 2009 INC.

--- On Thu, 4/2/09, E.a.a.s Promotion Inc <[protected]@snapfish.com> wrote:
> From: E.a.a.s Promotion Inc <[protected]@snapfish.com>
> Subject: CONGRATS!! UR E-MAIL ID HV WON E.A.A.S PROMOTION 2009 INC.
> To: [protected]@ymail.com
> Date: Thursday, April 2, 2009, 12:19 > > > 22 Gaden Close, Stamford, Lincs, PE9 2YP, War Wall London
> United Kingdom TEL:+[protected].
> > > > > > > > Attn: Lucky winner, > > > > > We happily announce to you the result of the International > lottery draws held on March 27th 2009 Lotto in War Wall
> London United Kingdom and Ontario Canada. All participants > were selected randomly from World Wide Web site through > computer draws system and extracted from over 10, 000, 00> > Your e-mail address attached to Ticket N0: B9564 7560 4545
> and Refereence N0:[protected] and Serial N0: 653-662 and your
> Batch N0: 03/06/MA34 and all this your secret winning
> verification numbers. You have therefore been approved to > claim a total sum of US$350, 000 in Cheque in the 2nd
> category. > > > > Please note that your lucky winning number falls within our > Asian representative's booklet in JAKARTA INDONESIA as > indicated in your play coupon. In view of this, your > US$350, 000 Cheque would be released to you by Our Asian
> Agent, Our Asian Agent will immediately commence the process > to facilitate the release of your Cheque as soon as you > contact BARR.MOHAMMED.AHMED office in Jakarta Indonesia. > > > > To file for your claim, please contact our Asian Agent> companies and personal e-mail addresses. > immediately you read this message for quick and urgent > release of your Cheque. > > > > Contact information is as follow:- > > Name: BARR.MOHAMMED.AHMED > > Tel no: +[protected]
> > > > Fax no: +62-[protected].
> > Email:([protected]@hotmail.com)
> > > > *****Due to possible mix up of some numbers and email > contacts, we ask that you keep your winning verification > numbers strictly from public notice until your claim has > been processed and your money remitted. This is part of our > security protocol to avoid double claiming or unscrupulous > acts by some participants of this program*****. > > > Congratulations once more from all members> Sincerely, > > > E.a.a.s
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Snapfish and the Snapfish logo are trademarks of the > Hewlett-Packard Company, Alland staff of > this program to all that have successfully won this > competition and thank you for being part of our promotional > lottery program. > > > > Note: you must claim your won prize on or before one > month. > > > > > > > > > > Yours sincerely, > > > > Olivia Smith (PhD) > > (Promotion co-ordinator) > > > Check > it out! > > rights reserved. > > Snapfish, 303 Second Street, South Tower, Suite 500, San
> Francisco, CA 94107.
> >

Responses

  • Av
    Average Rob Jul 14, 2016

    I ordered a Photo book which cost $34, Dec 18. In order to get shipping prior to christmas i need to pay Over night shipping fees $17.99, Im not happy but still pay this fee. Today is Dec 26th and no book arrives at the house. At this point it takes almost 20 minutes trying to find a 1800 number on the website www.snapfish.com, impossible, there is a reason Snapfish (HP) doesn't want you calling customer service in India. I finally get through and the book is not even made yet. All they said is, i understand, i understand, i understand... NO YOU DONT>>>>>>> I probally wont get this book for at least another week if im lucky. I will never order from this company again. Worst customer service i have ever dealt with . Christmas is a holiday for giving, so im giving free advice... Snap fish is misleading
    Happy Holidays

    0 Votes
  • Tr
    Troblem May 10, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Please do not waste your time with Snapfish!! I ordered a photo book online and when my order arrived, the book included pictures of people I didn't know - it also gave me their address and names --> scary thought. No telling who now has pictures of me and my family with my home address.

    I asked them to resend me my order and again I received another family's pictures mixed in with mine.

    I am done with snapfish and have requested a full refund!!

    0 Votes
  • Eb
    ebrahim fateh Jan 08, 2010

    hi, im ebrahim fateh from iran .i recive a email from the promotion via([email protected]) CONGRATULATIONS my mobile number +[protected]
    please conact to me for result

    0 Votes
  • Sa
    Sargodhian Oct 16, 2009

    sir/maam im Aamir Shahzad frm Pakistan i receive a a mail from the promotion via([email protected]) congratulating me me that i have won a prize in this year lotto program 2009, so feld very happy i want know the next thing to do, the is my phone # [protected], my address, Sargodha Pakistan
    Please verfiy it that i had been awarded or not?

    0 Votes
  • Ra
    RAZA AMJAD Sep 04, 2009

    don, t know about it but mostly i heard about them that they r scam & the sender's ID show so many thing about this letter's truthness.however everyone there is greedy & hungry for money so most of people accept this letter as and send thier information to get this money.WHAT I THINK IT JUST A FORMULA TO CHECK THOUGHT OF MOST PEOPLE. HOW THEY RESPONSE AFTER RECEIVING THIS LETTER

    0 Votes
  • Ta
    tayo Jul 19, 2009

    i don't know if this is a scam or not but if it is then sorry my guy, you can't get anything

    0 Votes
  • Da
    Dana Lantz Jun 28, 2009

    snapfish had sent me the photos that I ordered last week. Then two days ago they sent me more photos that I did not order or want. I would be happy to send them back to the company for a refund

    0 Votes
  • Mi
    mithoons May 30, 2009

    Hi, i am mithoons sarker from bangladesh .i received a letter from E.A.A.S lottery headquater, your letter for me is about congratulate me for win a prize in this program.thanks for choosing me, i hope you will respond my letter.my contrac number is [protected], please infrom me soon .

    0 Votes
  • Sa
    saed May 17, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Sir / Madam .. I sincerely Mr. Assaf from Egypt Tliqit message from EAAS lottery mail to congratulate me that I have received an award from the LOTH April 2009 in the war of the wall and My Name is Mr. Sadiq Assaf of Egypt - Sohag ------ --- old phone [protected] 48 of buildings and technical --- HE Her eyes did not have before, but unfortunately turned Alatsal Under-agent in Jakarta and to E-mail, which I have in the letter, but sadly, and turned to contact Ms. / Amelia Jones, a regional coordinator of the lottery without the benefit ------------ - Why is it fraud or program Alimiolat fake ------ please reply to email queries to [email protected] and Hkurrrrrrrrrrrrrrrrrrrrrrra

    0 Votes
  • Pi
    pinklace May 14, 2009

    I THINK ITS A SCAM!

    0 Votes
  • Ch
    cherwin_paola19 May 08, 2009

    hi sir/madam... i am cherwin paola m. baguyo from the philippines and i have recieved an email saying that i won certain lottery via <[email protected]> kindly call meh in this number [protected], i wud be very happy to cooperate.. again.. thanks for choosing me.

    0 Votes
  • Ga
    Ganeshraj.j May 01, 2009
    This comment was posted by
    a verified customer
    Verified customer

    hi, im ganeshraj from india(chennai), i received a letter from E.A.A.S lottery headquaters, your letter for me is about congratulate me for win a prize in this program, hope you will respond my letter, my contact no is [protected].thanks for selecting me.

    0 Votes
  • Yo
    yogi Apr 27, 2009

    hi, im yogi rubis from indonesia, i recive a letter from our promotion, your letter for me is about to congratulate me for win a prize in this program, hope you will respond my letter, pls contact me in this +[protected], tank you for your note ..

    0 Votes
  • Ex
    excited Apr 27, 2009

    thanks select for me

    0 Votes
  • Si
    sitaram sharma Apr 26, 2009

    sir,
    I am very happy. Thanks for select me .

    0 Votes
  • Ha
    Harun Apr 26, 2009

    it is true or false. pls infrom me.

    0 Votes
  • Na
    NARDING BARSATAN Apr 26, 2009

    NARDING BARSATAN, SHIWAGONGDAN 2-BA 808 JEONGWANGDONG, 2173-1 SIHEUNG CTY GI-DO SOUT KOREA, TICKET NO.AG-5447443465L44, BATCH NO. FA1305U-ID, REFERENCE NO. [protected], AMOUNT THAT I WON 450, 000, OO, BANK INDUSTRIAL BANK OF KOREA ACCOUNT # [protected]

    0 Votes
  • Na
    NARDING BARSATAN Apr 26, 2009

    im very happy fo selecting me

    0 Votes
  • Na
    NARDING BARSATAN Apr 26, 2009

    im very happy

    0 Votes
  • Na
    NARDING BARSATAN Apr 26, 2009

    sir/maam im NARDING BARSATAN frm philippines bt now im here in souht korea to word, i receive a a mail from the promotion via([email protected]) congratulating me me that i have won a prize in this year lotto program 2009, so feld very happy i want know the next thing to do, the is my phone # [protected], my address, SHIWAGONGDAN 2-BA 808 JEONGWANGDONG, 2173-1 SIHEUNG CITY GI-DO SOUHT KOREA

    0 Votes
  • Uc
    ucheraymond Apr 24, 2009

    hi, my name is ucheraymond milan .o., i received a mail from the promotion via([email protected]) congratulating me that i have won a prize in this year lotto programme 2009, so i felt very happy i want know the next thing to do, this my phone number [protected], postal addr, 2398. home addr, #18 john okwor close (praise GOD house)Emene Enugu, Enugu State, Nigeria. thanks for the massage.

    0 Votes
  • Ro
    romnick Apr 20, 2009

    hi, im romnick rubis from phillippines, i recive a letter from our promotion, your letter for me is about to congratulate me for win a prize in this program, hope you will respond my letter, pls contact me in this # 4406080 or this address: 202 feliza st. parada valenzuela city, tank you for your note ..

    0 Votes
  • Me
    mediaman Jul 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Snapfish agreed to mail my photos in 1-2 business days. After 7 business days went past a note came and said they were behind in the orders. It's been 2 weeks and after a call to to their call center (India) I was told that the order would take 5 more business days. The representative offered no explanation - just "I'm sorry" .

    Very Poor Service. Don't waist your time or money with this service.

    0 Votes
  • Ma
    Mary M. Mann Nov 15, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I would like to cancel my SnapFish account as it interferes with my scanning to e-mail and other problems. Your attention ASAP would be very much appreciated. Please instruct me how to do this or if you can do it from your side would be great. It has been a hindrance.

    Thanks Mary Mann!

    0 Votes
  • St
    Stephanie Oct 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I'm currently having the same issue. I ordered these pictures over 2 weeks ago, and have yet to see them. I have sent three letters, and never have I gotten any response. I need these pictures for invitations, and it's getting ridiculous not having anyone to talk to.

    0 Votes
  • Sp
    spk Aug 10, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I cannot find any way to contact Snapfish but their on line sight. They have lost my photos saying they sent them two weeks ago and they never respond to the emails I have been sending for three days now. I think this is a very poor business practice.

    0 Votes

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