Freelancer.com
reviews and complaints

i get response from freelancer after 1 half years they said that im doing some activity that may harm their business while what im trying to do is just to get my money, freelancer is a stupid company and you all should stay away from this

Hello !

I just wanted to tell you my brief story so that other people know about these scammers.

This 26 May 2022, I open freelancer account, and I deposit 350USD using credit card.

However just less than 12 hours after I open my account, www.freelancer.com suspended my account having 350$ in deposit.

I never did any violations and never receive any warning or other abnormal activities.

I hope I can get the money back

My account is suspend without any reason

My email is [protected]@gmail.com

I authorized my id, payment methods, complete my profile 100%

Open the website next day and won't be able to login

Please help

I sign up to freelancers.com on 5/12/2022

The problem appear when I try to log in the next day on 5/13/2022

LKLC-3420-EYVQ account open [protected]@gmail.com riazjaamzaibkz4

Dedicated suspect closed in your Account opening agreed

I did a job and they just blocked my payment for no reason.

My address, identity and payment are verified. It was money that was waiting to pay my bills and I am deeply sad and desperate.

[protected]:02:24 Locked due to security reasons for [Prize Awarded for Set of Images - Job Board Launch (EUR)] (EUR) security reasons EUR 200.00 30 day(s)

Last week someone from the freelancer team offered me to renew my membership for one year and pay just 63$ and I accepted after that suddenly my account closed without any alert of emails and no one from support replied to my emails and requests.

Now they stole 63$ Membership fees + 1588$ my account balance

My username: mostafaemad75

I opened an account in freelancer.com with the aim to start up a career by freelancing my skills to a global clientele. After months of strenous bidding I was able to bag a project and was very happy about that. Since these months I had invested to make my account active. Didn't got a single warning from freelancer. All the mails they send were only about you are getting noticed... But now when I had a milestone of $200 in place and the work was delivered, just last bit of brushup was remaining, they suspended my account all of a sudden, for reason I wasn't notified about. I was genuinly trying to get my id verified, which was an aadhar card, by the government of india.

Why wasn't I notified about the error/requirement at the beginning itself. While charging money/project fee why wasn't the issue brought to me. I am sorry to say that but I feel like getting trapped in a forgery. First charge the money at best what you can and then cancel the account. Moreover, it is my only hope since I don't have a regular job.

Thanks & regards

I've read some cases that are similar to mine telling that their account was suspended without warning. My hard-earned fund can't withdraw too because of this.

In brief how this happened. Few days ago, my partner (lived in same house) decided to close her freelance account which she dont use anymore. SO before that she wanted a tiny $ 15 to give that to me. She used the computer what I used for my regular freelance work. (We have single computer in house). freelance flagged that as suspicious activity and ask verification. I have submitted what I had as you can see form the uploaded images. There is no way of talking to customer care from verification center to explain anything, because just a message board exists which I guess they cant see without submit new documents. Anyway as I understood the act was not ok and assured them it wont happen again. They accepted that part as you can see. Thank you them for that.

But the only issue raised with the physical address proof. I explained them what I cant provide and why. But after 3 different documents they just suspended the account.

Now I sent email to customer support as the suspension page telling me to do. They received the request and send me a ticket.

Ticket id: LSIA-4684-DDNU.

The issue is in a suspended account I cant talk with them. Because after click the link it needs to be login, I did and its always coming back the suspension page (image attached).

I built up the reputation and client base in 6 years, a paid member and working hard to support my family honestly.

And in final that I get from the platform in the name of verification process.

I expected to get a help and cooperation.

My account is blocked or deactivated for having lived in a politically blocked country. Today I live in the United States. Can you release or activate my account?

I have a freelancer account in which I had 600$ and the account was closed by freelancer without any proper reason

Due to the app, I lost a large amount of money as I did a project with client whose payment method was shown verified and he released milestone but the milestone was later reversed to the client's account. I reached freelancer regarding the same issue as the amount was really big approx 700$, they told me that client had violeted their terms and conditions so they had to close his account.

That time I didn't raise the Matter further but the very next week they restricted my account too! My fault in this scam was 0, actually I was the one being scammed so I posted a project to one freelancer so I could transfer remaining funds but in return they banned my own account.

Does that make sense? Banning my account because I was scammed and to be on safe side I transferred remaining funds on a freelancer I personally know?

I would like to atleast get my account back so I could withdraw the remaining earnings 600$ from my account and the money scammed by my client using their apps loophole.

They already have caused a lot of pain to me in past so I atleast hope they will do this much.

In past they realized their mistake and a guy from support even apologized but they banning me proves that his apology meant nothing and the app in reality is just full of system which makes no sense at all.

Account- Dhananjaya01

Below I'm attaching a proof too In case the app tries to mislead saying I have no proof of the same

Joel Smith posted a job on Freelancer that was mainly converting JPEG pictures to Word documents. He told me I had to convert 200 pictures to Word in 3 days. I agreed and he sent me 297 pages(ok) and yet I completed the job within 3 days. He and the company refuses to pay me to this day. I completed the job on the 15th of March

Greetings,

I beg your pardon, I opened recently this month in March 2022 a clean, clear freelancer.com account and verified it well to re-continue working on projects for constructive activity and not violated any Freelancer.com PTY LTD Term / Conditions/Code of Conduct rule paragraph.

They closed the HireWorkOn (associated with my private e-mail: [protected]@protonmail.com) account suddenly, mistakenly, erroneously after 12-24 hours of it being opened without explaining reason and sent some automatic template messages (signed by Erwin C.). Their support must be attentive to responses, ticket details and kind in accounts reopening and not angry and all-closing like now. The closing of the account brought significant financial and business damages to me, which is unfair, unjust and need to restore the account.

I opened corresponding tickets (JRIZ-4841-YPQY) on their platform and politely explained in details, why and when they need to re-open / re-activate my the account, but they keep sending automated responses and not caring, not attentive to the technical details of the obvious bug found to fix/repair. It looks like their platform programs, filter automation codes needs to be repaired/fixed (There is obvious bug in Freelancer.com platform found: their algorithm or/and code of closing/opening accounts doesn't work as for now, please meet them in real/video and fix the Freelancer.com bug I found!) and their Terms and Conditions and Code of Conduct must be edited/updated.

So just very compelling, worthy, simple, fraud preventing and legally correct nice and convenient solution to many such problems I propose, please implement the text-to-action:

Rebuke / catch up Freelancer.com Administrators / Tech. Support and let them UPDATE their Terms and Conditions in order not to close fair accounts like me and re-open my account HireWorkOn for constructive and reparative activity and let them correct their programs/ automation codes/scripts of detecting and closing/re-opening accounts.

Please let's complete the legal action.

Sincerely,

Engineer Paul E.M.

Yesterday night / today morning I subscribed to the free month offer and gave my paypal details. I have left my account open on my laptop. Today evening, when I tried to just check for projects, it has taken me to the login page, where I entered my details, I am getting a message that my account is closed.

My user id: j04369129

I tried with my mobile app, I am getting the same problem. This is causing serious anxiety as personal and paypal details are there.

Please restore my account immediately.

Regards,

Suman

My account is closed unexpectly and I lost 1450$ in my account. I already send you tickets but no reply. Here are my requirement.

I think Freelancer.com support don't reopen my freelancer account but They don't have RIGHT to stole my money so MUST refund to clients that I've worked before.

"PHP implementation of mod_auth_openidc"

Project ID: #[protected]

amount: 1140$

Client: Stewart M.

"PineScript Development"

Project ID: #[protected]

amount 200$

Client: Alfred C.

and other projects...

I saw here, There are lots of complaint regarding this issue and I think they have to refund all of them. Because Internet crime is trending nowadays and Freelancer.com is official site. If these things are happen again and again, Freelancer.com will be crime group!

Best,

Okcana Deshura

Freelancer.com is scam! I have had my account suspended! They suspended my account few days ago. I had about $250 on my account and eventually lost all the earnings (I worked as a freelancer) and got my account terminated.

They didn't message me any reason and client say that he didn't refund the money.

They may have my account suspended and terminated, my money stolen, but those swindlers will not be able to steal my knowledge. Omnia mea mecum porto! :)

I will never work on Freelancer.com again because Freelancer.com is scam. Wanna lost your money and waste your time, be sure to visit Freelancer.com! :) That is what I would suggest anyone interested in working on Freelancer.com. So, stay away from it or you may end up writting your own complaints on Complaintsboard.com. ;)

Guys! Let's cooperate against Freelancer.com! Feel free to drop me a line!

I worked hard for a month and earned about 400 euro, when I went to withdraw my money they said that since it is the first time, I must wait for 15 days due to "security reasons"

I went along with it and waited for 15 days, on the 17th day they limited my account, because I tried to withdraw to my sister's bank account (because I am underage and I don't have my own bank account), of course they never mention anywhere that I must withdraw to my own account, but anyways

I went along with that as well and tried to add my sister as my guardian so that she can receive the money in my stead, they accepted her ID and all, but they refused to accept her proof of residence, we sent 3 different papers that prove she lives in my home and they denied them all, after the third paper they suspended my account, and trying to log back in shows me a message that my account is suspended and that I should contact their email address (since I can't access live chat because I am suspended), I sent an email but no reply yet.

And I assume the reason they denied the papers is because we hid my sister's social security number, information that is illegal for them to demand, of course they did not demand it directly, as I said they just rejected it.

Anyways, I will keep this updated if they ever reply, but I doubt they will.

The incident happened on 12/03/2022 (12th of March, 2022) at around 16:30 GMT +2.

my account at freelancer.com with this email : ahmed.atef.[protected]@gmail.com is closed with sum of money 400$ in it , I could not withdraw them , I need a way to withdraw them to my bank account. I want to refund the 400$ in the closed freelancer account :ahmed.atef.[protected]@gmail.com to my US bank account with the following details :

Account holder

Ahmed Atef Hassan Mahmoud

Routing number

[protected]

Account number

[protected]

Account type

Checking

Wise's address

19 W 24th Street

New York NY 10010

United States

I already send emails to freelancer support team , they said a withdraw of 390 USD was verified and approved by today to my US bank account , but I can not check this because the account closed .also I want to sent the remaining 10 USD to my US bank account above

find attached screen shots of the emails to freelancer support .