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2.7 58 Reviews

Free Credit Report Complaints Summary

25 Resolved
32 Unresolved
Our verdict: Dealing with Free Credit Report, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Free Credit Report reviews & complaints 58

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Newest Free Credit Report reviews & complaints

ComplaintsBoard
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12:17 pm EST
Resolved
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Free Credit Report unfair charges

In each month, Aug., Sept., and Oct. I was charged $14.95 on my Sears MasterCard for a FREE credit report. This is unfair. I thought I was getting a free credit report. I think FREE means FREE - no charge. I want that you give me a refund for these 3 charges. I have been told by Sears that evidently this will be a monthly ongoing charge. That is not right since I never ordered it nor thought I would be charged for it. I want an immediate response by phone, mail and email on this . Thank you

Maurice L. Tolan
Fern L. Tolan
3111 Valentine Dr.
Marion, IN 46953

phone [protected]

email [protected]@gmail.com

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RonC77
San Antonio, US
May 02, 2011 7:37 pm EDT
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I signed up for my freecreditreport.com credit report and was informed that I would only be charged a $1 fee as long as I cancelled my trial membership within 9 days. Well come to find out after viewing my credit score and credit report I was charged $31.82 despite me cancelling my membership prior to the 9 day trial period. I would highly recommend you stay away from this website. I'm currently in the process of disputing my charge with my credit card company now.

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CCm5
, US
Sep 27, 2010 10:12 am EDT

Today as I checked my e banking I saw that freecreditreport.com icreased my monthly recurring charge to $14.95 - way too much for this type of service.

So I inquired about the increase ... their response

"The reason for a price change is primarily due to an increased cost of business. Through the years FreeCreditReport.com has remained very stable in the price of its memberships, and we believe we have provided an excellent value while holding the line on increased costs. Unfortunately, economic factors affect all of us eventually, and, reluctantly, we recently found it necessary to increase our membership fees in order to continue to provide the same high quality products our customers expect and deserve. Again, we would have sent prior notification announcing this increase.

While our Terms and Conditions do state that we reserve the right to change the membership fee for any renewal term, effective upon the renewal of your membership, we did so only after serious consideration and reflection. The Terms and Conditions also state we can charge the renewal membership fees automatically to your credit card (or other billing source authorized by you) at the then current rate during the duration of your membership."

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Katie Evert
Colgate, US
Sep 16, 2011 4:46 pm EDT

I just learned that I've been charged $14.95 a month for 36 months without authorization by me or my husband. I recently got my money refunded from credit diagnosis and Your Savings club when I learned that in October of 2008 when I went to get a "free credit report" I actually entered into scams by these companies. I demand my money back from Experian or Free Credit Report for these last 36 months. I will be seeking legal counsel for consumer fraud. I'm a working mother who never asked to have this money taken from me. SCAM! SCAM! SCAM!

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Eraya
Lakeland, US
Oct 09, 2009 3:53 pm EDT

I am getting charges on my credit card for my credit score. I did not aplly for this. I applied for a free one many months ago and now they are charging me. The one that I got many months ago was free.They have just charged me 14.95 again.

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Jofoloco, inc.
North Truro, US
Feb 25, 2011 2:40 pm EST

I was told it was a $1.00 charge to get free credit report and they are now charging my credit card $14.95 a month and have been doing so for the last 3 months. Thank You

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Johnny Combs
coeburn, US
Nov 29, 2010 10:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I'm not happy i have called to cancel free credit report on my visa. I was paying $14.99 a month. They took it on themself to change it to $7.47. And i'm not happy. Please can you help me. I know it's not a lot of money but i did call and cancel. Thank You Johnny Combs

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Martha Garmany
Fyffe, US
Nov 28, 2010 3:30 am EST

THIS COMPANY HAS CHARGED MY CREDIT CARD SINCE FEBRUARY OF 2010 ONE TIME FOR $24.95 OTHER AMOUNT FOR #14.95
IS STILL BEING CHARGED I HAVE GOTTEN ONE CREDIT REPORT ON LINE AN CAN NOT GET ANY MORE BUT THEY ARE STILL TAKING MY MONEY I WANT IT TO STOP

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AnnabelleK
Hayward, US
Jul 02, 2010 1:00 pm EDT

For the past few months my credit card has been charged $14.95 and I've never authorized any of those transactions. Been meaning to cancel but too busy. Not only that, they can only be contacted online. Usually there's an 800 number next to the transaction. This really sucks!

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tonia berg
Canastota, US
Jun 30, 2010 5:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

took money of my credit card and want it back did not even use website in the month of june took 32.29 if not returned i will be prosusing it will cancel my card thank u

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Linda O
Cleburne, US
May 20, 2010 9:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I paid for one free credit report and unknowingly they have been
charging me $25.88 each month, which they automatically take
out of my bank account and there is no phone number for me to
call to cancel this service.

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5:55 pm EDT
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Free Credit Report Unauthorized charges to my credit card

I signed up for an annual free credit report and they charged me $14.95 for two month for a subscription that I didn't even know that I had because I failed to cancel the service within 7 days. They only could credit my account for the last $14.95 charge.
It is ironic that this company is supposed to be helping people with their credit while they are stealing from them without their knowledge.

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Razd873
, US
Jun 03, 2016 8:25 am EDT

DECEPTIVE TRADE PRACTICES AND FRAUD: www.FreeCreditReport.com, associated with or owned by Experian credit reporting agency. Use https://www.annualcreditreport.com instead for the reasons below: FreeCreditReport.com, which advertises broadly on the cable channels, does not give you anything free. They use deception and trick you into giving them your credit card number for identity verification and then automatically signing you up for buying their (questionable) services at about $17.00 per month. It is very hard to get the credit card companies to reverse the charges because Experian has them by the balls. How do you think they pay for all of that sickening, ridiculous and nauseous advertising? These liars, cheats and thieves are tracking, judging and reporting your credit history.

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Bradley Lawson
,
Jun 18, 2007 12:00 am EDT

In May 2007, I went to the Experian website to request a free credit report. Annually, each American is entitled to 3 free credit reports from the three main credit bureaus, Experian, Equifax , and TransUnion. Apparently what happen through the request exchange is that Freecreditreport.com interceded somehow and captured my credit card information. The web page that requested the credit card information was cleverly manipulated into the free credit report request process. As I recall, the request for my credit card information was described as further due diggilence to ascertain my identity. Shortly thereafter, I received my credit card statement that showed a $12.95 charge. After calling the credit card company and being referred back to freecreditreport.com to manage the dispute, I have learned more about how this scam works. By the way, the 12.95 CIC Triple Advantage charge is not a one time charge but rather an ongoing membership that auto bills your credit card number.

Things to do:

1. Call Freecreditreport.com and cancel your membership and request a credit be issued to the card company. Make sure the credit covers current and future billings.

2. Request a membership cancellation number from Freecreditreport.com.

3. Contact the 'Disputes Resolution' department with your card issuer and insure that your dispute is noted in your file. Write a letter too and reference the membership cancellation.

4. Request that your card issuer refuses any further charges from Freecreditreport.com to your account.

5. Continue to monitor your statements for fraudulent charges.

6. Write a letter addressed to Experian, Equifax, and TransUnion notifying them of the use of their website by Freecreditreport.com.

7. Reference the Complaints Board in all communications with the card issuer and Freecreditreport.com

I have requested free credit reports from the major bureaus in the past and have never encountered this type of negative, ethical behavior.

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JacC12
, US
Jun 03, 2016 8:25 am EDT

1. I went on experian.com and from what I understood, purchased a copy of my credit report.

2. Therefore I was appalled to receive an email stating that I had apparently enrolled in something called "freecreditreport.com" since I had NEVER gone on that website. I went on Experian.com and purchased a copy of my credit report. Period.

3. Whatever freecreditreport.com did to fraudulently enroll me in their company's program is blatantly illegal and unethical. They should be ashamed of themselves for pulling this.

4. It is unacceptable to do this to consumers.

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bobtheman
, US
Sep 03, 2009 8:24 pm EDT

It is very clear that freecreditreport.com is membership deal. Even their tv ads say "With enrollment in Triple Advantage"

It says THIS right on the FRONT PAGE.. not even tiny writing. Prominent placement on the left side:

IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership.
ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.

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Melissa L
?, US
Sep 03, 2009 6:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Not the companies fault, it's yours for not reading the tiny print. All the complaints on here with FreeCreditReport.com are all for the same reason. Everyone needs to stop blaming others for their mistakes! Next time before signing up for something.

ComplaintsBoard
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8:09 am EDT
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Free Credit Report Double charges

Lookout for this company! FREE CREDIT REPORT IS NOT FREE. Their website states get your free credit report, but in small writing it says you will be charged only 14.95 if not cancelled within 7 days. That's 14.95 per month until you cancel. No where does it say this is only for 1 credit report company. It says Triple, which means all 3 credit reporting agencies. A week later, I forgot to cancel so I was charged 14.95. Which was my fault. I looked on my credit card and I also was charge an additional 24.95 a week later. I called and cancelled the "membership" and demanded a refund on the 24.95 charge. The woman told me that it was for getting all 3 credit agency reports. I told her this was false advertising and she talked to her supervisor and they assured me I would get a refund of the additional 24.95. I still have not gotten the credit and am filing a report with the consumer protection agency in Wisconsin. DO NOT GO TO THIS WEBSITE, THEY ARE A RIPOFF!

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Robert
,
Sep 16, 2008 4:43 pm EDT

I did not authorize fund froom my bank account The amount is 6.98 this needs to be refunded to my account

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jean
,
May 22, 2008 6:17 am EDT

Free credit report is not free. . . They have been charging my credit card for months at the rate of 14. 95. They are listed on my credit card bill as cic*triple advantage (Should be listed as "take advantage!" when i call their number [protected], in ca) the first option after the introduction is "if you would like to cancel press #1. " i guess that should tell us that it is a scam and they are doing it to everyone!

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M Burton
Greenwood, US
Aug 28, 2011 2:37 pm EDT
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I signed up for the free 14 day trial offer and cancelled 24 hours later .When i got my bank statement i noticed that a charge of 14.95 had been applied even after cancelling. Could not get in touch with them and finnally had to close my account (which i have had for years) to stop the withdrawls.THIS IS SUCH A SCAM! This should not be allowed to continue.

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Steve F
Thompson Station, US
Apr 04, 2011 3:02 pm EDT

Free credit reports from free credit report . com are not free! You will be charged 29.95 and the a 14.95 per month charge. This is not told to you upfront.

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WhiteKristina
Albuquerque, US
Feb 27, 2011 4:50 pm EST

I have not been in the country for the last 6 months and I come home and I have all the charges on my bank card that I do not want I did not ask for this service and I want the charges off my card I want them refunded asap... I do not know who use my card but I am in the process of finding out and filing a police report I have been in Afganistan I want these charges refunded

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Tammy Sloss
Indianapolis, US
Oct 25, 2010 7:21 pm EDT

I am writing because I called and cancelled my free credit report before the seven day grace period and my card was charged anyway.
I am also complaining because i had trouble finding the contact number to cancel membership. However I did council the free credit report.

10/18/10 10/17/10 WITHDRAWAL @ 5968_INFO.FREECREDITREPORT. INFO.FREECREDITREP INFOFCR.COM CAUS Trace #807311 -$14.95

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jeremyc
Springfield, US
Jun 08, 2010 5:25 pm EDT

I have been charged monthly 14.95 for something and I didn't sign up for anything. I don't remember even going to the website. I only know that this has been going on since NOvember but could have been for who knows how long. This is unacceptable. How can I get this stopped and reimbursed?

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jomars
Charlotte, US
Apr 11, 2010 5:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I signed up for this so called free credit report. I paid $1.00 about two wks ago and now I have been charged twice for $19>95. This is what showing is up for the bills. MVQIdentitycheck2 04/07 and MVQCREDITSCORE24 04/07. This definitly a sam if I have ever seen one. I am requestingh my mony back, cancel my membership and never hear from these jokers again.

Thank You

Joe W. Smith

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t knowles
Omaha, US
Jan 06, 2010 12:39 pm EST

Early in 2009 I requested a one time only free credit report through this website. It has repeatedly charged me since that time over $30.00 a month on my card. I have attempted to have it stopped through my credit card but they say I must go through this process. How and when can I get this removed and the money credited back to my account?

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christine kriebel
Fountain Valley, US
Jan 03, 2010 8:58 pm EST

I do not want access to free credit report.com at a not so free cost of $14.95. I'm not sure when all this started or why, but I've gone back 4 months and the $14.95 charge is there. Please cancel and respond as soon as possible.

ComplaintsBoard
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3:43 am EDT
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Free Credit Report Fraud

On august 18th, 2009, i was seeking out a way to obtain a free copy of my credit report and credit score. I googled "free credit reports" and many sites were available. One of the sites i clicked on was free credit report 360. I filled out the information requested of me, such as name, address, and so on. . . , then click "continue". The next page i came to was a page asking for my credit / debit card information, which i filled out because there was a free trial offer for my credit health, however, my card would not be charged for 7 days, but i had to cancel the free trial offer prior to the 7th day. There was also a warning telling me that my credit card information would not be used at that time, but was required to establish my account. I was a bit leary about giving my credit card information, so i did a "print screen" and pasted a copy of that screen with it's warning (Thank god) to ms paint. I hadn't given any authorization to use my card info. Yet. The next screen i came to gave me an membership number and then gave me the option to "continue" so i could receive a copy of my credit report (This page i printed) . Before i clicked on "continue" i thought i should perhaps check out a couple of other sites before proceeding. While doing so i came to annualcreditreport.com which offered me access to all three major credit reporting agencies with no free trials, or possible charges to my credit card. There wasn't even any requests for my credit card information. Since i chose to go this route, i closed out the previous window to free credit report 360, and contiued with the other site and received free copies of my credit report from all three major agencies. Ten days later i received a nsf card in the mail from my bank. Stunded with disbelief, i quickly pulled up my bank account online only to find that my credit health had taken $29. 95 out of my account without my authorization. . . As i stated before, i didn't even continue with that first website, i closed it, however, i didn't delete my credit card information prior to doing so. I just assumed by "x - ing" out of the site, my personal information would automatically be deleted. Boy was i wrong! Not only was i charged $29. 95 to my account, it happened to be that time of the month when my account was low, so i ended up with $179 in overdraft fees. Since then i have found many websites accusing free credit report 360 and my credit health of scamming many people such as myself. Don't be scammed by either of these companies. For those of you who don't know. . . You can obtain a free copy of your credit report from all three major credit reporting agencies once a year.

Read full review of Free Credit Report and 515 comments
Update by Mashawn Jolie
Aug 29, 2009 3:47 am EDT

they are scammers! they got to me too. please...no one fall for this b.s. company!

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Lady4Trinity
Monmouth, US
Jan 04, 2022 7:28 pm EST
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Any positive reviews by chance? lol

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Leanne Marie Garlick
,
Dec 05, 2007 12:00 am EST

Basically my husband and I canceled our CIC Triple Advantage membership within 3 days of opening the account, but magically the company has no record of us canceling the account. They charged us 2 separate times for both my husband and myself, once set was on 11/28/07 and the other set of withdrawals were on 12/4/07. After speaking to an "Alex" on the phone, she agreed to refund ONE charge for my husband (the monthly fee) and one for myself, but wouldn't refund the 2nd set of charges. As a result of the withdrawals that should not have occurred, our bank was sent into an overdraft and we had 4 separate fees of $32.00 each charge (2 for my husband and 2 for myself). They said they could only refund up to $25.00 (the first 2 monthly charges, one for my husband and one for myself) and to receive the rest of the charges.

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Adolf Ohle
Republican City, US
Aug 08, 2016 7:55 am EDT

I have asked for the charges on my checking account to be stopped several times, and again this month the $14.95 was deducted. What in Gods wide earth do I have to do to get this started. They used to post a phone number, but not any more, at least not that I have found. Do you have an answer. I have given them all the information they need, SSN, and whatever they needed to get it stopped, and to no avail. Can you help at all?

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gene zand
,
Jun 07, 2016 4:25 am EDT

I am being charged for and unauthorized charge on my discover card when I requested my free credit reports. I want this charge removed and any and all fees be cancelled. Today at 6:05 p.m. I spoke with customer service rep. Pauline Colleen about this matter and she stated this fee will be taken off my account in the next 5 to 10 days. I will wait 10 days for removal of this charge before checking with discover to pay my account.

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Patricia Byrd
,
May 05, 2008 1:00 pm EDT

I an being charged for a free credit report for all three credit bureaus. I never authorized anyone to charge my credit card. Please look into this and either give me a credit on my credit card for $14.95 for 3 months or send me a check for that amount. PLEASE STOP CHARGING MY CREDIT CARD. PLEASE E-MAIL ME THE RESULTS OF YOUR INVESTIGATION.

Patricia Byrd

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Reginald J. Hill
,
Apr 08, 2008 6:52 am EDT

I have been charged for the last past two months and I want it stopped or I will report you to the BBB for fraudulent charges and I request that the funds taken from my account be reimburse to me. I never agreed to any fees for a Credit Report. I have had someone try this crap before and had my security log added to my credit report and I'll be in touch with my provider about this matter as well! Send me some feed back on this matter at the address that I submitted above, thank you!

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Joy
,
Mar 25, 2008 11:34 am EDT

I was charged for services that I never signed up for. Then I was given a hassle about canceling "membership" and what they give me for free. Ummm, they'd already given me NOTHING for my $14.95 a month... what was I getting for free? Lol, They are a ripoff!

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Deborah Dukeman
, US
Sep 02, 2015 7:53 am EDT

I was attempting to get financial assistance for a house down payment. I went through Credit360 and was told my FICO credit score was 601. This was alleged to be from the same 2 companies I have on credit Karma that show at 672. When I called the number to cancel my so-called subscription, I was told the 70 point discrepancy was on credit karma's side as a ways to entice me to buy their products. Shortly after this; I was contacted by a credit repair company with some very professional sounding persons who almost had me believing their lovely line of patter until I was told they needed my SS number. I declined to provide same and requested they email me information about their company and its services. I haven't heard back since. Credit360 appears to be the tip of the iceberg for a large conglomerate of shady companies out to bilk an unsuspecting public of their hard earned funds. Spread the word people. We the people are the front line against this kind of dishonesty.

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Tom D. Werner
,
Feb 19, 2008 9:15 am EST

I have been billed Jan. & Feb; 2008 $14.95 each month for I don't know what but I think it's Free Credit Report. I did not ask for this, did not authorize this and did not want or get this. Please credit my acct . $29.90 ASAP.

My case # with HSBS Card Services Customer Care is: [protected]

What is their phone # ? I'd like to talk with a real person.

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Joann Cortellessa-pFEILER
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Aug 23, 2008 3:23 pm EDT

fYI TO ANY ONE WHO HAS APPLIED FOR A FREE CREDIT REPORT, tHE CO.TRIPLE ADVANTAGE, SAFE ID SUPPORT, ZZ SOLUTIONS.COM, CREDIT ADVANTAGE.tHRY ARE ALL AFFILIATED.I found that out with great research.SINE june 30th to now they have withdrawn $228.44 from my account.I am looking for a refund, they only want to give me $14.95.I am looking for legal assistance to get half my rent back.Can anyone please help me expose these scam artists?pLEASE E-MAILME.THANK YOU.

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8:20 pm EDT
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Free Credit Report Ripp-off company

This company charges whatever price they want to charge. I was charged $29.99 and they told me it was a one time fee...which was suppose to be free trail for 7 days until they bill you. Billed my credit card the 1st day. Other people have stated that they have billed them
$12.95 every month for 6 months. NOTHING is consistant with this company. PEOPLE BE AWARE OF MINI CREDIT REPORT.COM, THEY WILL RIPP YOU OFF! THESE PEOPLE NEED TO BE STOP. I AM ASKING ANYONE THAT HAS BEEN RIPPED-OFF TO COME FORWARD AND FILE A LAW SUIT AGAINST THEM.

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wenjand
Vero Beach, US
Aug 21, 2009 4:29 pm EDT

Do you have a phone number to contact them to cancel service?

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2:33 pm EDT
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Free Credit Report Charges for services not oredered

It's apparent that Experian does not comply with the Fair Credit Reporting Act. I attempted to order my annual free credit report. Access to free credit reports online are seamless & transparent for Equifax and Transunion. Not so for Experian. Not only is it difficult (read impossible) to simply access your report without jumping through a series of endless hoops, they appear to be running an online scam as well. This month, after attempting to get my free credit report from Experian, my credit card was charged for three subscriptions for credit monitoring by "CIC Triple Advantage." When I called to dispute these charges, I learned that CIC Triple advantage is a "Experian Consumer Direct" company! My, my, my. Not only does Experian not comply with the Free Credit Reporting Act, but they also scam the consumers.

I'm writing every regulatory agency I know plus the congressional oversight committee to put a stop to these crooks.

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krispix318
, US
Jun 21, 2009 9:29 pm EDT
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Maybe I'm wrong but my understanding of freecreditreport.com is that they give you your credit report for free. By getting this free credit report, you enroll in a credit monitoring service (which is why their tv commercials say "Offer applies with enrollment in Triple Advantage"). My thought is that what you've been charged for is the credit monitoring from all three credit bureaus, so that you're alerted when your credit reports are modified. Again, I believe that you, in fact, have not been charged for your credit report itself, but for the credit monitoring. Just contact freecreditreport.com and cancel your memberships if you haven't done so already.

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12:16 pm EDT
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Free Credit Report Charge on credit card

I went online and paid $1.00 for a 7 day trial membership so that I could get my 3 in 1 credit report. I got my report threw Credit Adapter. I also cancelled the membership before the 7 day period was up and printed the cancellation page out and also had a cancellation email sent to me as a secondary measure to ensure I had proof of this. Two days after the 7 day trial would have been over I saw a charge of $14.95 from my bank. I immediately called and spoke to someone who said that they were with Free Credit Report.Com I got my credit report through them. I explained that no my credit report came through Credit Adapter and this guy continued to badger me saying that I pulled my credit report on 6-7-2009 and that it was through free credit report or experian and it cost 14.95 and it was non refundable. I then went on to say that I was online looking over this site that was showing other peoples stories ablout this same company was scamming them and charging others 15.00 and they were not authorized to. I started reading off the dates of peoples reports of the scams and I told him that I wanted my money back on my card immediately and he got very angry and said that it would be back on my card in 10 days.

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Free Credit Report monthly charge for Free report

Back in November I came across a web site touting "Free Credit Reports"; inasmuch as MD has a 'one free credit report per year' law, I clicked on and ordered my "free" report. Well, I not only received my report with an excellent score, but my credit card statement also showed the first of monthly charges of $12.00. Hey, I did not sign up for an annual and ongoing contract. Those thieves got my credit card and scammed me into a monthly fee. While I got the following charges stopped, they never refunded the ill gotten first month fee. BEWARE of free or sample products, they all seem to have larceny at heart and sock you with ongoing charges and/or future shipments. Apparently the thieves at CIC Triple advantage have no connection to any of the 3cmajor credit reporting bureaus.
The old adage holds true more than ever: there is no free lunch !
I have taken my complaint to the MD Consumer Protection Bureau, but they are swamped with similar complaints.

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dln1218
Halethorpe, US
Jan 15, 2011 12:58 pm EST
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We are trying to purchase a home, and I wanted to lodge a dispute with the reporting agents, so I asked for our "FREE" crdit report from mycredithealth.com, I was willing to pay the original cost of 1-6 dollars, however, I had no idea my accoubnt would continue to be debited after I called and cancelled the accoubt with mycredithealth.com, even getting a complaint/cancellation number, they continue to rip off my account. PLEASE, what is the solution to this nightmare puzzle!>>>>

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12:56 pm EDT
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Free Credit Report DECEPTIVE TRADE PRACTICES AND FRAUD: www.FreeCreditReport.com

DECEPTIVE TRADE PRACTICES AND FRAUD: www.FreeCreditReport.com, associated with or owned by Experian credit reporting agency. Use https://www.annualcreditreport.com instead for the reasons below:

FreeCreditReport.com, which advertises broadly on the cable channels, does not give you anything free. They use deception and trick you into giving them your credit card number for identity verification and then automatically signing you up for buying their (questionable) services at about $17.00 per month. It is very hard to get the credit card companies to reverse the charges because Experian has them by the balls. How do you think they pay for all of that sickening, ridiculous and nauseous advertising? These liars, cheats and thieves are tracking, judging and reporting your credit history.

The only place you can get the Congress-mandated free annual credit report is from https://www.annualcreditreport.com .

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AParadis
, US
Mar 01, 2010 11:49 pm EST

What the website clearly says and what they doa re two different things entirely! I did read the fine print and canceled by phone 12 hours later. AFTER receiving two emails from them acknowledging my cancellation, I was billed $24.95 (not the advertised $14.95) and they refuse to respond to inquiries.

We just need to continue getting the word out that they are fraudulent, hurt their business and maybe they will listen.

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GermanKat
, DE
Oct 08, 2009 3:06 am EDT

well...i fileld their page out, then relized that free isn't free, but $14, 95 instead and just closed the page...
now it's 3 days later and i have a charge from them against my credit card.
How do I cancel them, especially since i'm overseas and can not dial 888 numbers?

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mariposita6300
Lakewood, US
Jul 23, 2009 1:45 am EDT

I want to cancel my subscription now

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krispix318
, US
Jun 05, 2009 9:18 pm EDT
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The website clearly says:

"When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership"

All you have to do is cancel within that 7 day period and you won't be charged. Yeah, they'll take your credit card number right off the bat in case you don't cancel, but they don't charge you if you cancel in time. I do this once a year and have never once had an issue with them.

The reason credit card companies won't refund your money is because freecreditreport.com is the opposite of deceptive and fraudulent; their terms are shown on the main page.

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12:35 pm EDT
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Free Credit Report non cancellation of fees

They do not tell you beforehand but if you don't carefully read the terms, you will be screwed. They will gladly cancel your account but will not refund any money. Duh?
You have to read the fine print which is not shown until you have already paid.

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Free Credit Report Unauthorized Charges to bank account

I went to the Free Credit Report.com web site for a FREE credit report but have been charged $14.95 to my account since Nov. 2008. I have called CIC TripleAdvantage to receive a refund but they refuse and claim that I have signed off on a disclosure.

It appears that this additional charge each month was not properly disclosed or made apparent. I have never even received the credit report that was promised by their service.

I feel that this service is a scam and would like a refund of the service in the amount of $104.65 (7 months x $14.95).

I have called CIC TripleAdvantage to cancel the account. I have also called my bank to stop authorizing and charges from CIC TripleAdvantage.

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AlexSmith
Palmetto, US
Aug 31, 2009 11:15 am EDT

Had the same thing, luckily I caught it within 4 months, my g/f has been getting charged for over a year now. -_- ridiculous.

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10:53 am EST
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Free Credit Report cancelled subscription but they kept me on anyway

I had subscribed to freecreditreport.com. I know after 7 days you will be charged $14.95 per month. After 12 days I cancelled cause you know time flies and you forget to do things. So anyway, I called to CANCEL my subscription. The man asked me why and I told him "I don't want to pay $14.95 EVERY month." I don't make alot as it is. He said ok we will cancel your subscription you will get an e-mail within the next 24hrs. So the time passed by and I recieved my cancellation notice. Then I recieved an e-mail "Thank you for continuing membership" Wait a minute, I just cancelled it. So I called back and that man said the man I talked to the first time did NOT cancel me. He took off 1 month of $14.95. NEVER AGAIN will I EVER get another credit report especially being a first timer and not knowing what to expect.
THANKS FREEEEEEEE CREDIT REPORT! NOT!

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theresa dann
Corning, US
Dec 06, 2012 11:00 am EST

i do not use this and i get a monthly charge of 18.31 from my bank account i have cancelled before now i get mad theresa dann email dann.theresa50@yahoo.com

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LELIA HENRY
College Park, US
Oct 22, 2009 12:40 pm EDT

On Sept 25, 2009 I was charged $14.95 on my matercharge card. I thought I was getting a free credit report from the Free Credit report.com. I would like my refund back. This is unfair to the people who visit the site

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P. Stacey Scott-Durso
New Britain, US
Jul 27, 2009 12:13 pm EDT

I was charged for a website that kept popping up when I was checking for loans and I tried to cancel. I thought I had cancelled the site until, I found out I had been billed for a service that I do not want.

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karen m johnson
Charleston, US
Nov 22, 2009 9:51 pm EST

thay said it was free but when i got my account statement thay chared me twice

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layinlow64
Tampa, US
Nov 22, 2009 10:06 pm EST

they chared you? omg those ###! did your get burnt? lol they lie on that commercial don't they, yeah but there commercials are so entertaining!

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7:12 am EST
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Free Credit Report freecreditreport.com

Dear all

These people are bunch of crooks. They show free credit score, 30 days free trial credit score and then collect your credit card. When you want to cancel within 30 days they have already charged your card. They will then claim you have agreed to terms and conditions which says you have agreed to get your card charged after 9 days.

The accopunt created also is vague and you can not login again with same user and password. I never was successful to login second time. They are stealing my money as once you read on the top with large font that this is 30 days free trial period, how can they cahrge my card then before 30 days trial period. This is fradulant, unfair trade practices. I alert every one not to do be enticed by them and please blog them in Internet so that they go out of business

[protected]@yahoo.com

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4:10 pm EST
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Free Credit Report Tricky credit report company

I visited their website and they started billing me everymonth, i did not know that by visiting their website i " agreed" to paying them every month 14.95$, i called to cancel and they told me they have the following websites and more which i got impatient to write down, hopefull others will be more careful with these websites as below:

freecreditreport.com
creditexert.com
tripplealert.com
creditchecktotal.com
consumerinfo.com
familysecure.com

PS. i used my chase card everyday and there were too many activities, i did not really read every month and carefully enough, i guess this is a lesson learnt--read carefully and starting to use cash.

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Joann Cortellessa-pFEILER
,
Aug 14, 2008 10:33 am EDT

they are withdrawing money from my acct.I cant locate a number to call.I never pre authorized this I am a recent widow.I need this money.

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janice pinney
,
Nov 05, 2008 9:57 pm EST

I did not order whatever CIC*Triple Advantage(Services and Merchandise) is. I do not want it and do not know how it ended up on my credit card. If you have a way I can reach these crooks please send me the phone number.

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wajaht
, US
May 12, 2009 5:46 pm EDT

it just happened to me! i just checked it .. and i got charged 15 something dollars... how do i cancel it .. should i call my chase card company or the website company? wth! i m soo pissed

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Nancy L. McKinney
Ward, US
Dec 10, 2008 12:12 pm EST

Please remove this from my credit card. I no longer want this service.

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robert fisher
,
Nov 20, 2008 6:01 pm EST

i want it taken off my credit card10/22/2008 $39, 95 and 10/23/2008 $39.95 cic*creditreport(services and merchandise)are a bunch of crooks in my opionion.

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5:02 pm EDT
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Free Credit Report Unauthorized withdrawal

I thought i was signing up for a free credit report and now for 3 months they have been charging my bank account almost $20.00. I do not use it and feel I should get my money back. I cannot even find a phone number or even a contact me or an e-mail. I do not have the money for it and I do not even use it. Like i said i thought i was getting my one time free credit report.

Beware!

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ralph guerrero
,
Oct 25, 2008 4:45 pm EDT

scam, they keep stealing money from our bank account, and we did not authorize them to do so. Then when we tried to call and have them cancel our account they tried to make us keep it by saying they update our credit report, and that there were changes made and they were giving us a hard time after we repeatedly asked them to cancel it...!

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Brandon
,
Apr 24, 2007 12:00 am EDT

I was just going over my bank statements and noticed that for the last 4 months I have been getting charged 12.00/month for something I have, no clue what it is. It just shows on my bank statement CIC Triple Advantage. I don't not want this product/service, I want the money to be stopped from being taken out of my account, and I want my money back. $48.00 to be exact. Thank you and I will be contacting my bank.

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Iedda Harrington
,
Aug 20, 2007 12:00 am EDT

I used a search engine in order to order a copy of my free credit report over three months ago. After receiving the report instantly online I assumed I would no longer need or have any dealings with the company, that was not the case. Months later I am still being charged monthly fees for services that I never received or requested. Because I only use this account to pay bills I have also been charged overdraft fees due to insufficient funds. If anyone knows how to correct this issue, please let me know.

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Barbara Scott
,
Oct 30, 2008 1:32 pm EDT

Monthly Charges to my Mastercard which I did not authorize

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Lisa Goines
,
Dec 19, 2006 12:00 am EST

CIC is billing me monthly for a service I do not use, do not need and can't seem to stop. I will call them, write them, report them to the BBB and to the attorney general. Shame on CIC!

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george hiegel
Erie, US
May 28, 2009 3:41 pm EDT

illegal withdrawls from my bank account

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donald belden
los banos , US
May 23, 2009 3:01 pm EDT

Accepted free credit report. Am now being charged 14.95 per month for something I do not want.

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Shirley Sharp
Indianapolis, US
May 15, 2009 12:57 am EDT

I never authorized this company to deduct anything from my credit card

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Gary J. Curto
Cookeville, US
Apr 17, 2009 6:14 pm EDT

Unauthorized charges for monthly service for credit reports.

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Darin Smith
Abilene, US
Apr 11, 2009 9:25 am EDT

Charges on my bank statement and I dont know what it is for and did not authorize it.

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11:38 am EDT

Free Credit Report They took 29. 95 out of my account

I don't know what city they are in but they took my money for a free credit report and i want my 29. 95 returned to me. I did not authorize no one to take money out of my account.

The phone number is [protected]

The confronmation number is 1218262

Please help me.

Thanks, phyllis

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charles wade
,
Apr 05, 2008 9:12 am EDT

i had informed them to cancel my subscription after the free 30 days, also i am no longer able to access the site/account subsequently it must be cancelled.

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Jacqueline Miles
,
Apr 10, 2008 7:38 pm EDT

These people of been stealing $9.95 from me for some time. They will email you a response that they are canceling your membership and will refund the previous charge. They will never stop taking your money nor will they ever refund you anything. They are thieves.

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Diana M. Rhodes
Bellmawr, US
Apr 24, 2012 3:23 am EDT

I signed on for a free credit report. They keep on putting $19.95 on my credit card every month and they charged me $50 and I don't know why.

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Candace Walsh
Renton, US
Oct 09, 2011 12:00 am EDT

Every month I have to call my credit card company and have them credit me for a charge I do not want.

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CMBAB
Vancleave, US
Aug 22, 2011 11:34 am EDT

I have called and complained several times and still they charge my account. If they do not stop I will file a lawsuit.

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credit score complete unauthorized
Springfield, US
May 17, 2011 1:44 am EDT

they tell people free credit report for $1 for 7 trail..after that u dont get charge to the account. they charge $19.95 without my unauthorized.i think this is a scam..please refund my money to my account..

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Alaura
Enumclaw, US
May 06, 2011 3:03 am EDT

I was supposed to recieve a free credit check for my boyfriend, months later I then had a unauthorized charge of $14.95 causing an overdraft on my account totalling the charges to $40

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Phyllis mosley
Hartwell, US
Apr 21, 2011 8:45 pm EDT

they carged me $2.97 then a $57.61 then a .46
i was in the hospital, iam asking for a refun on the $57.61
i cancel the same day they carged me the $2.97 They said i could cancle any time with in that 30 days.i did cancle the same day.

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CT-PA
, US
Apr 09, 2011 8:16 pm EDT

I was billed twice within three dyas of each other for $14.95 in the month of March. I did not authorize these transactions.

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Josh2705
Amery, US
Mar 06, 2011 1:41 pm EST

i did not authorize a 14.95 charge to my checking account! they are just taking my money without me knowing

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10:12 am EDT

Free Credit Report No easy way to cancel subscription

Freecreditreport.com advertise on the TV about availing the free credit report. True, it's easy to get one--but why do they make it so hard to cancel your membership. They give you 9-days to check out your credit report, and after that you start paying subscription charges. While it's easy to register online and check out your credit report--you can do everything online--you can't cancel your subscription immediately online after checking your credit report. For that--you have to call in to a number and talk to a rep. Why not give the consumer the ability to cancel online immediately? Calling in to a number and all just ends up with several consumers not able to to cancel it and getting charged unnecessarily.

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Brian Mask
,
May 13, 2007 12:00 am EDT

After searching for hours on this web site for a way to cancel my free credit report i found only links to 'upgrade' my free report to a monthly fee based report. I DID NOT WANT THIS! No way to cancel but still charged... freecreditreport.com is a complete scam!

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Cindy L Brinker
Latrobe, US
Feb 02, 2010 12:19 pm EST

I had went onto this freecreditreport.com with the idea that it did not cost me anything. I thought I had read that if I want t keep it after so many days that they would be charging me for the upkeep. I just now thought that I was canceling the upkeep and found out from my bank institution that they were trying to take $24.95 out of my account, and that it was pending which would be charged probably this evening.

Thank you,
Cindy L. Brinker

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LizzyDrazzy
Huntington Beach, US
Jun 29, 2011 8:19 pm EDT

I went to this website for a "free" credit report, I wonder why I thought I could get a "free" credit report at FREEcreditreport.com lol Anyways to see the actual credit score I had to enter my credit card info and pay a small fee. when I completed this transaction apparently a the fine print stated that if I did not call and cancel I would be automatically signed up for membership witha monthly fee of $14.95, which I didnt notice for several months. It seems that if there is any other charge for what you originally are signing up for that there should be a fail safe check-box, not sneaky little fine print. Are there any laws regulating this? I called them today and was canceled and refunded only one month dues.

Valerie
Valerie
, US
Jun 13, 2008 6:17 am EDT

Not so Free Credit Report charged my account $21.90 for a C/R from 1 credit reporting agency, not all 3 like they claim.

I called to cancel my account and the operator refused. She said that I agreed to pay according to their Terms and Conditions. When I told her that "Nowhere in the Terms and Conditions does it state that they are authorized to charge me $21.90". She quickly said she would give me my money back... in 7-10 days.

Get the "Approval Code" for your bank to get your money faster. This might require a 3 way call with your bank... but it can be done!

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ChristyL
Elkridge, US
Jul 16, 2009 9:50 am EDT

TOTAL SCAM! This company charged my credit card (unauthorized) three times in three days. They had the nerve to obtain my checking account number and charged me another $14.95. That is four charges in less than seven days. I cannot get through to anyone via phone and have had to cancel my credit card and establish a new savings account. THEY ARE TOTALLY BOGUS!

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freecreditreport.com COMPLAINT
Maple Grove, US
Aug 21, 2009 1:28 pm EDT

I requested my free annual credit report from the web site freecreditreport.com. I had to enter a credit card number to receive my 'free' credit report. This month I noticed a charge of $14.95 on my credit card bill. I inquired and learned that I was automatically entered into a subscription service and that I had to take action myself to cancel the service and that I had to do it with 7 days. I did not request nor did I order this service. This is a SCAM and a FRUAD in taking advantage of the free credit report offere. I cannot believe freecreditreport.com is allowed to continue to take peoples monies. What is going on?

I cannot get back my $14.95. What recourse do I have? Who are these people?

Valerie
Valerie
, US
Jul 17, 2008 4:27 am EDT

I went to freecreditreport.com to see my supposedly free credit report. Before I could even get close to my "free" report I had to enroll, with my credit card for a $14.95 a month service. Before I went further I found the number to cancel the service, intending to get the information and cancel a service I don't want. I got my report, then called to cancel.

That's when the hell started. I called and requested cancellation, they want to know why, which I explained. Then they push the service, I declined. They push an alternative service, I declined and asked to just cancel, please. Then they pushed another service and variations on all the others, shorter terms, blah, blah, blah. I just kept saying no, and she kept asking why I wouldn't want this "protection." At no time did she say my service was cancelled. She harrassed me until I was in tears. I begged her to just cancel my service, I don't want it, and it doesn't say anywhere on the ads with the cute kid that free means you have to buy something.

She told me I didn't have to get *angry* (angry? how is crying from harrasment anger?)and finally said she would process my cancellation. I did get an email confirming my cancellation.

These people are parasites. The rules say we are entitled to a free credit report, so they use it for an opportunity to do legal "phishing."

### sucking bottom feeders.

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Rae Downing
Austin, US
Feb 07, 2012 5:42 pm EST

t’s not free. But that’s not the issue, I never expect that. The issue is apparently this company manipulates the data they provide in an attempt to keep someone using their services longer than might be necessary then if you terminate their services, they attempt to scare you into returning.

I was fixing my credit and decided to use them to have 24/7 access to my reports and get immediate information about things I was fixing and satisfying. I felt this was a good option to monitor my credit through the home loan approval for me then built so I needed to monitor my credit longer. Getting close to closing, knowing where my credit was and that I was on track, I cancelled my services with freecreditreport.com. That’s when I learned about their underhanded business practices.

I was forced to listen to several minutes of an operating trying to talk me out of my decision. The final carrot was that suddenly the service could be available for a fraction of what they charge. Why don’t they just offer a fair price and be done with it? I stood firm and cancelled. Then, within ten (10) days of cancelling (while I was finishing out the last two weeks of the current billing month), I get my final monthly status E-mail telling me my credit score dropped. I go through the links on the E-mail and it is now showing my short has dropped to below what I need for my final approval on my mortgage. I, as you can expect freaked out and immediately made a phone call to my realtor because I had to fix this problem.

After talking me down from the wall, my agent checked with my lender and they independently ran my credit to see what was going on. The fact I’m suddenly told my credit score dropped drastically was illogical under the circumstances since everything I had done was positive and it was impossible it could have dropped.

Well, not only had my credit score not dropped but it was a full 60 points higher than the freecreditreport.com was claiming. Not only that but after reviewing all the E-mails from freecreditreport.com and comparing it against what my lender pulled, my credit score was consistently 20 to 40 points higher than anything freecreditreport.com was telling me it was including where I really was when I started and where freecreditreport.com was telling me I was.

Since this occurred over an eight month period of time, I do not think it is a mistake on anyone’s part that freecreditreport.com was deliberately giving me information that my credit score was lower than it was so I would continue believing I needed to monitor it but that they also want people to have something happen that scares then into returning. They want them to get that report telling them all their hard work was for nothing so they think “OMG, I have to keep monitoring my credit because something bad happened.”

Stay away from this company.

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samiegurl520
Spring, US
Apr 16, 2009 1:21 pm EDT

Freecreditreport.com is nothing but a scam. They advertise a free credit report. but that is os not the issue with this company. they made an unauthorized charge to my credit card for credit reports that i have never even seen. When i called to get a refund they told me i had to fax a letter to the ther Customer Relations. What company makes you fax a letter for a refund. When i asked to Talk with someone to get a refund i found out there is not such person available ( how convient). THe supervisor i talked with was rude and very inconsistant with his answere and kept condradicting himself. Please be very careful with this company. They are nothing but a SCAM

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jholmes77
, US
Sep 08, 2009 12:14 pm EDT

My husband canceled his account twice with freecreditreport.com. The first cancellation did not go through which resulted in overdraft fees to our account. He cancelled a second time. The representative assured my husband the service has been canceled. He went on the website to make sure it had been canceled. Two days later, there was a charge on our account for $26.51. He called again and they stated when he went on he had ordered the 3 reports. There is no way he ordered that product. He spoke with Violet and when he told her that transaction wasn't authorized and therefore is fraudalent, she said "File a police report." Needless to say, we received no refund, were told to fax a letter, and to file a police report.

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11:56 am EDT

Free Credit Report paying for services not ordered

I went to Free Credit Report last year and around the same time signed up for a help insurance program. I saw the $12.00a bill on my card and i thought it was for a health isnurance premimum I had applied for. Well today I saw that the payment had gone up to $12.95 this month and I called to find out why. Imaging my surprise to find out that it was a credit reporting firm and not the insurance i thought it was. Oh Hell No, I cancelled this today and will also alert my credit card co.
I did not sign up for this and I have been paying for it over a year. This is so not right, this is a company supposed give me a "FREE report", not rip me off . I am so upset at my own studipidity for not cheacking sooner.

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10:47 am EDT
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Free Credit Report Sneaky membership

We accidentally signed up for this thing! I was trying to check our credit score before purchasing a newer car. I never had any intention of signing up for this and thought that I had clicked out of all the "accept" window. To make a long story short, we called and were told we could cancel, they would only reimburse us for one month and got told too bad. I did some more research the next day, called my bank, who cancelled my debit card and began the dispute process, filed a complaint with the Federal Trade Commission (1-877-ftc-help) and got a complaint number. I found some different phone numbers for CIC and started calling ! Call [protected]. These people in this call center are not the same ones as the web site phone number and are way nicer, more polite and will work with you. They reversed four months of charges and it only took about twenty minutes! Other phone numbers are:[protected];[protected];[protected];[protected]. I think that having the documentation from the bank about disputing the charges and the FTC Complaint number motivated them also! Good Luck!

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6:16 am EDT

Free Credit Report Easy way out...

I applied for a FREE credit report as well...after 30 days was charged 14.95...have continued to be charged 14.95 on my credit card even though my password no longer works to even see an updated credit report. Now after seeing the charges i looked up the CIC Triple Advantage online, and saw NOTHING but complaint after complaint. So i simply called my bank told them this was a FRAUD and they canceleld the account number assigned a new and sent me new credit cards...problem solved. took me all of 10 mintues on the phone with my bank. I'm hoping my information here can help save alot of people some money and frustration.

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Free Credit Report Customer Reviews Overview

FreeCreditReport.com is a web-based service that provides consumers with access to their credit reports and credit scores. The platform offers tools for monitoring credit and alerts to help users stay informed about changes to their credit file. Additionally, the service includes educational resources aimed at helping individuals understand their credit status and how it can impact their financial decisions. FreeCreditReport.com is designed to assist users in keeping track of their financial health and identifying potential errors or fraudulent activity on their credit reports.

Free Credit Report In-depth Review

In summary, FreeCreditReport.com is a service that provides users with access to their credit reports and monitoring services. The website is designed to be user-friendly and offers a range of features to help individuals understand and improve their credit status. Below is a detailed review based on specific aspects of the service.

Website Usability and Accessibility

The website is quite easy to navigate, with clear menus and options. The design and layout are straightforward, which helps in finding information quickly. It is also mobile responsive, meaning it works well on smartphones and tablets. However, specific details about accessibility features for users with disabilities are not provided.

Services Offered

  1. Types of Credit Reports Available: Users can access their credit reports from the major credit bureaus.
  2. Credit Monitoring Services: The site offers credit monitoring services to alert users to changes in their credit status.
  3. Identity Theft Protection Options: There are options for identity theft protection to help safeguard users' personal information.
  4. Additional Financial Tools and Resources: The site provides various tools and resources to help manage finances and improve credit scores.

Sign-Up Process

The registration process requires some personal information and verification procedures to ensure the user's identity. The time taken to access reports after sign-up is not specified, but typically, such services provide immediate access upon successful verification.

Cost and Pricing Structure

FreeCreditReport.com offers both free services and paid subscriptions. While the free version provides basic credit report access, the paid subscriptions offer more comprehensive monitoring and protection. The pricing is competitive, but users should assess if the additional services are worth the cost for their needs.

Accuracy and Reliability of Information

The accuracy of credit reports from FreeCreditReport.com is generally reliable, as they source information from established credit bureaus. The frequency of updates and the dispute resolution process are crucial for maintaining accuracy, but specific details on these aspects are not provided.

Customer Service and Support

Customer support is available through various channels and during specified hours, but the exact details are not mentioned. User feedback suggests that the responsiveness and helpfulness of the support team are adequate.

Security and Privacy

The website employs standard data protection measures to secure user information. The privacy policy is transparent, outlining how user data is used and stored. Users have some control over their personal information, but the extent of this control is not detailed.

Educational Resources

FreeCreditReport.com provides financial education content, tools for improving credit scores, and a variety of FAQs and guides to help users make informed decisions about their credit.

User Experience and Satisfaction

Testimonials and user reviews on the website indicate a positive user experience. Overall satisfaction ratings are high, and there seems to be a good level of repeat use and loyalty among customers.

Pros and Cons

  1. Advantages of Using FreeCreditReport.com: Easy to use, offers a range of services, and provides educational resources.
  2. Limitations and Drawbacks: Lack of detailed information on update frequency, dispute resolution, and customer service specifics.

Final Verdict and Recommendations

Overall, FreeCreditReport.com is a useful service for those looking to access and monitor their credit reports. It is particularly suitable for users who want basic credit report access for free, with the option to upgrade for more comprehensive services. However, users should compare with other services to ensure they are getting the best value for their needs.

How to file a complaint about Free Credit Report?

**Guide on How to File a Complaint or Review about Free Credit Report on ComplaintsBoard.com:**

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button at the top right corner of the ComplaintsBoard.com website.

3. Writing the Title:
- Summarize the main issue with Free Credit Report in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Free Credit Report.
- Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Specify the desired outcome in the 'Desired Outcome' field.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint or review about Free Credit Report on ComplaintsBoard.com.

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Contact Free Credit Report customer service

Phone number

1866 617 1894

Website

www.freecreditreport.com

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Use this comments board to leave complaints and reviews about Free Credit Report. Discuss the issues you have had with Free Credit Report and work with their customer service team to find a resolution.