The complaint has been investigated and
resolved to the customer's satisfactionResolved Frederick J Hanna and Associates — debiting monies from my checking account
resolved to the customer's satisfaction
This firm has debited a total of 500.00 from my checking account. I did reluctantly agree to allow a ach debit on my checking account in order to start a settlement on a Bank Of America Credit card account. This firm told me they would take 100.00 out on Feb 9, 2009 the monies were not debited until the 17th. They then sent me a letter they would debit my checking account 400.00 on the 27th of Feb. After doing research and realizing I had made a big mistake I tried to get my bank to stop all payments. My bank said they could not stop payments on a ach debit the request to stop has to come from the company. All this took place on March 2, 2009 at this time this firm had not as yet debited my checking account as they had agree to do on the 27th of Feb. I then tried to close out my account and attempted to reopen a new account. On March 3 I received notice that this firm had debited 400.00 out of my checking account this left me with not only a negative balance but overdrafts on other purchases that had taken place prior to the 27th. I now have two bank accts. one is showing overdrawn. What can I do to get my money back and get this ach debit stopped it seems like Frederick J Hanna is going in and taking money when they feel like it.