The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Franklin Credit GroupPossible Scam

We applied for a loan with Franklin Credit Group and had been approved. We were then told that since we were a High Risk Loan that we needed to pay 5 months up front. We had the option of Check or Money Order as well as Western Union and we chose Western Union. We had signed the contract for the loan. Once we sent the payment we were told the loan would be Direct Deposit into our Checking Account within 24 hrs. We have not gotten it. We have tried to call but all we get is Voicemail. Neither our agent Craig Connelly or Customer Service will answer the phone. We have left numerous messages and no one has returned our calls. Just a heads up for anyone wanting to use them. Keep in mind you cannot do a Reverse Phone look up you will get nothing, not even using just the Address or their Phone Number...

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.