Menu
FragranceX.com
FragranceX.com Customer Service Phone, Email, Contacts

FragranceX.com
reviews & complaints

www.fragrancex.com
www.fragrancex.com

Learn how the rating is calculated

4.2 313 Reviews

FragranceX.com Complaints Summary

18 Resolved
65 Unresolved
Our verdict: When using services from FragranceX.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for FragranceX.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of FragranceX.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

FragranceX.com reviews & complaints 93

Filter reviews by rating
5
229 reviews
4
1 review
3
0 review
2
0 review
1
0 review
Sort by:

Newest FragranceX.com reviews & complaints

ComplaintsBoard
D
2:53 pm EDT

FragranceX.com unauthorized credit card charges

Hello... after noticing that money is missing from my bank acc I saw the monthly reports and find out that there is unauthorized charges from my credit card. For the first charge an amount of 107, 75$ is ok because I ordered 4 parfumes with order number [protected] on 27th of July. Later on 1st of August another 107.45$ are also charged from my acc without any order. Can you explain me how is this possible and I want my money back on my bank account please. Thanks for understanding your mistake. I will be still your customer because I'm sattisfied with your products but this is unexpectable.
Best regards
Dimche Ristovski

Read full review of FragranceX.com and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
D
D
Danostroy
, CA
Apr 14, 2020 9:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm really scared now of these cheaters, heartless crooks.

ComplaintsBoard
H
7:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FragranceX.com my money is not returned!! since 10 days

I ordered twice last 10 from fragrancex for my husband how's living in USA but my Visa card was not American card the first order they emailed me telling me the address is not the same to visa but the money was taken the second order They emailed my telling that there is payment wrong so the cancellation option was shown to me so I canceled it and I have ticket I tried to call customer service but no answer when my money is gonna be returned!?!

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
Z
12:51 pm EST

FragranceX.com perfume

28.October i received 2 orders, one of them (Order #[protected]) shipped to my name but the invoice and items inside is not for me, it suppose to go to someone else his name id in the attached photo, i have paid for micallef perfume $355 but received some cheap items not for me.
Now returning these items back with fedex will cost me $175, and I sent many complaints since that date and got several promises responces that they will be responsible and have fedex to pick up the order and return it to you, but so far still promices, i an trying to call their phone but no connection as if it is false number.

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
K
4:24 am EDT

FragranceX.com Scammers

My order never arrived and they will not refund the full amount. The reason is unknown, they are not very talkative and helpful. All I know is that they are big scammers.
And if you live in another country you will pay more for every item you are about to buy. So you will spend much more money than if you go to the nearest store and buy something like this from there.

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
J
2:26 am EDT

FragranceX.com Liars!! They stole my money!

I have ordered some items from www.fragrancex.com and they sent my order to the wrong address and refused to help! Weeks passed and I received nothing so I contacted them and asked about my order. Then I found out about their mistake. They started to blame USPS and told that I have to deal with them on my own. It was not USPS mistake! FragranceX provided them the wrong address and it was clearly their responsibility to fix everything. They stopped replying to my messages and they really don't care about anything!

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
T
4:51 am EDT

FragranceX.com Daylight robbery!

I have sent them tons of emails for the last 5 months and received no reply! My times I asked about the status of my order, then asked for a refund, but they are ignoring me. I placed my order 5 months ago and bought some perfume for my wife and mother, but nothing ever showed up. It seems that FragranceX decided to keep my money and my order. Too bad I did not check the reviews before I made my ordered! This place is a 100% scam!

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
N
2:28 pm EDT

FragranceX.com Awful company!

Ordered some perfume for my girlfriend back in December. That was supposed to be Christmas present but Christmas came and went and nothing showed up. It is now April and still noting. They do not respond to my messages and there is no way to get a refund. I wasted my money and I'm very disappointed. I decided that it is not worth waiting and gave up. Just wanted to share my terrible experience and maybe this will stop someone from making the same mistake that I did.

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
K
12:45 am EDT

FragranceX.com Don't place an order with them, they are cheats!!

Do not order anything from www.fragrancex.com they are real scammers! Ordered some stuff from them about two months ago, paid some extra for rush delivery and received nothing yet! I'm buying things online for years and never experienced something like this before! One of the worst customer service I have ever experienced. I never received anything and I doubt that I ever will!

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
B
10:56 am EST

FragranceX.com Fragrancex will keep your money and will send you nothing!

Do not buy anything from this irresponsible company! I ordered perfume for myself back in September. They charged $150 from my credit card. Weeks passed and I heard nothing from FragranceX, they didn’t even send me a confirmation email after I paid. It is now January 22, 2016 and I cannot get in touch with them. I still received nothing and they continue to ignore me. I sent them many letters and spoke with them on the phone. Fragrancex customer service representative said that my order was successfully delivered and called me a liar! I never received my perfume and they just don’t want to help me! These thieves stole my money and blame me for everything! This company is a scam and it should be stopped! This company is making their money from robbing people and they should be stopped!

Read full review of FragranceX.com and 1 comment
Hide full review
1 comment
Add a comment
K
K
Khariton Zazhitskiy
, US
Mar 04, 2016 7:40 pm EST

I want to add that FragranceNet is selling fakes. I received 3 watered down perfumes with the cutted out codes. Smells like plain alcohol with a hint of the original fragrance. I am furious. At myself of course.

ComplaintsBoard
R
9:27 am EST

FragranceX.com Customs and excise charges

Ordered from fragrance X and when the parcel arrived DHL wanted £22 because the correct custom and excise payments haven't been paid . Emailed fragrance X who hide behind computer generated emails to request they contact DHL to pay the said money .DHL have been told to return the gods back to fragrance X and DHL are as bad as fragrance X .So bypass all them go to PayPal raise a grievance or a resolution and don't pay the excise duty it is fragrance X responsibility to send your goods in the same way you paid for them .IN GOOD FAITH.

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
T
9:57 am EDT

FragranceX.com My fragrance wasn't shipped

Don’t buy from the company www.fragrancex.com! I have ordered fragrance from them, and within two weeks the order was in process. I emailed the support team and asked to tell what has happened, but the guy told me that everything was fine and they promised to ship the order within couple of days. I waited another weeks and got nothing. Total rip off, and I highly advise to stay away from them.

Read full review of FragranceX.com and 1 comment
Hide full review
1 comment
Add a comment
D
D
disastersituation
, US
Jan 21, 2016 7:26 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have paid $130.00 for Sisley Paris "Eau du Soir" Eau De Parfum in the end of September 2015. As of today, January 21, 2016 I cannot get it from FragraceX Company. Wrote to them letters, spoke with them on the phone. Company representatives Kyra and Lee just send me to look for it somewhere in the post office and did not resolve the problem in any way. It is going in circuls. So as of today I have never received my perfume and they do not want to address the problem and they kept my $130.00. I really do not know what to do, but would like to get in touch with the FragranceX President or General Manager and bring it to his/her, attention. I was hoping to receive my perfume by October 2015 and wanted to buy at least 5 more. Some for myself and for my friends and family for Christmas and New Year, it would have produced a sale for the company for at least $500.00 more, but I became so angry and upset by not being able to receive even this purchase of $130.00, that I could not even think of ordering anything again from FragranceX. Owners or and President of FragranceX should be aware of what is going on with their company. If they like to know the details of the nightmare and the most terrible experience of dealing with their company employees they can get in touch with me at my.m@post.com or [protected]

ComplaintsBoard
R
11:11 pm EDT

FragranceX.com Fragrancex fraud and scam

Really poor irresponsible scam! The staff told me the amount was cancelled and will be refunded back to my account, when I called my bank, the bank told me the amount was not even cancelled.
On the 11 April 2015, they double charged my account on a thing I didnt even make an order! I only ordered one set of perfume which already 14 days and haven't arrive.
On 22 April 2015, I made payment on two perfumes and they said they have cancelled which is not!

A total untrustable site that the admin treats you like an idiot. I'm from Malaysia & I can't even call through their Hotline! Below is their only response!

Thanks for your email, your request is important to us and will be responded to within one business day.

All orders are automated so in most cases we cannot cancel orders. If you placed an order in error, you can simply refuse it and it will be sent back to us.

Sometimes we can cancel an order if we catch it in time, if you must cancel try reaching us by phone Monday through Friday between 7am and 4pm EST at [protected] or [protected].

Have you browsed our help section or logged into your account?

Please browse today's available products and pricing at http://www.fragranceX.com. We look forward to serving you soon!

&

Thank you for your email. I have canceled your order per your request. A refund has been posted to the original method of payment. Please allow 1 -2 business days for the refund to clear. We look forward to serving you again soon.

Why allow 1 or 2 business days for it to clear while they never even cancelled my amount?! What a big lie!

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
H
7:40 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

FragranceX.com - No info and can't track the order

I bought bottle of fragrance from the website www.fragrancex.com. I paid money through PayPal, but the company fooled me. The seller didn’t provide any info and I couldn’t track my order. I have no idea what measures to take now. I tried to reach the seller, but all my emails were returned back. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

Read full review of FragranceX.com and 8 comments
ComplaintsBoard
Z
3:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

FragranceX.com FragranceX.com Sell Fake Juices

Hello there
FragranceX.com sell fake juices
I live in Pakistan and own a handsome collection of colognes. Back in 2010 my uncle, upon return from UK, brought a gift for me which was Caron Pour Un Homme de Caron and guys i loved that so much that i managed to empty a 125 ML bottle within 2 years. Since then i was looking for the same at an affordable rate, and finally found it cheap at FragranceX. Immediately ordered Caron Pour Un Homme De Caron 125 ML EDT vide standard international shipping. Package arrived me after 22 days (fair enough). I opened the package found everything ok, it was packed well, box was OK Bottle was authentic, but when i sprayed the cologne it literally smelled like some weird laundry detergent. It was not near to Caron not even deserved to be called a cologne or fragrance. Now it broke to me how they manage sell such classy things at so cheap rates.

Thanx
Zarar
e-mail [protected]@yahoo.com

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
K
12:52 pm EST

FragranceX.com I will never use them again and will warn all my friends and family about them

I ordered and paid for a 100ml bottle of perfume and received a 75ml bottle.
When I emailed them (I am in Australia) asking what they were going to do about it, they firstly wanted a photo of what i received, which I sent to them, then they proceeded to tell me the price was for the 75ml bottle (when clearly the order stated 100ml bottle with photo!)
A few emails were exchanged when the final one come asking me if I would like them to charge me another $9 for the current price of the 75ml bottle seeing that is what I received!
I have dealt with this company a few times over the last few years and had no reason to complain, but was totally blind sided by their lack of concern regarding my complaint.
Although this is what is on their website "Shop with confidence, we offer a 30 day money back guarantee"... DO NOT TRUST THEM!
Disgraceful service, I will never use them again and will warn all my friends and family about them.

Read full review of FragranceX.com and 1 comment
Hide full review
1 comment
Add a comment
A
A
aussiegal
Bentleigh East, AU
Sep 13, 2013 5:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was a long term customer with them also; a delivery hadn't arrived within 6 weeks and they requested I wait a further two weeks as product was sent, before advising paypal. Paypal have a 45 day limit on claims it would have taken it well past that limit. I did dispute with paypal and have never received the package. If I had waited as they insisted I would have had no come back.

ComplaintsBoard
S
6:36 am EST

FragranceX.com I ordered some perfume and paid them £30 through paypal, never received it.

AVOID, AVOID AND AVOID. Around 18 months ago I ordered some perfume and paid them £30 through paypal I never received it. They will rob you off that it is probably stuck at customs or ignore your emails then before you know it 45 days has passed and it's too late to claim back through paypal. LUCKILY my credit card company (Tesco) did refund me the purchase amount after me sending copies of other reviews for the company and proof of purchase any emails etc from them. I wish I had read other people's reviews before i placed my order and I certainly would not have bothered.

Read full review of FragranceX.com
Hide full review
ComplaintsBoard
S
7:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FragranceX.com Worst Customer Service

When I recieved a mail from FragranceX.Com stating that my order was on Hold and I need to call them to fix the issue, I called. This lady named "Sam" picks up the phone and speaks with utmost arrogance. This was the worst customer service I have ever had to interact with. When I told her the billing address was correct she would not listen to me and she just cancelled my order without even asking to me... When I asked to talk to her manager, She says I am my Manager. I am not sure if posting this complaint will help teach her a lesson, but I sure hope some one does...
CALL WAS PLACED TUESDAY MORNING 10:00 A.M EST from CANADA

Read full review of FragranceX.com and 2 comments
Hide full review
2 comments
Add a comment
S
S
Sanjay CHh
Toronto, CA
Feb 16, 2013 3:28 am EST

There are people in the world who do not have enough food to eat and not enough clothing, does that mean you walk naked on the streets and have u stopped eating one of your meals a day to help feed them.. no right! You must be some fat ### complaining about this because obviously you want to have the luxury to buy expensive stuff like others do and somehow you are ### about it because you are not getting it... So please do me a favor, unless you are Mother Theresa's reincarnated soul... Shut your hole and put your energy to work hard and stop whining!
And change your name from Angeleyez0909 to Whinyass2013

A
A
Angeleyez0909
East Hampton, US
Feb 15, 2013 7:35 pm EST

I'm so sorry but you people that come on these websites and leave complaints like obviously have nothing better to do than complain about your useless lives. Why are you not grateful for the fact that you have the damn money to spend on superficial garbage like this, while people in the same country probably in YOUR ssme town struggle to feed their families? Reall people? Take a long hard look at your stupid complaining about your stupid perfumes and makeup before you put your sorry pathetic ungrateful superficial garbage on websites like this. Get a f*cking life, you should be ashamed of yourselves.

ComplaintsBoard
E
12:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FragranceX.com purchased not delivered

I bought a perfume He Wood, order 8745122 on 28.12.2011, and did not get far, anvio e-mails to the company that always asks that I wait another 4 months without my money and my perfume and asked to wait more, it crossed the line!

Read full review of FragranceX.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
5:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

FragranceX.com Lack of information and control

Well, I live in Brazil, Rio de Janeiro and I am a loyal customer of this website since 2009. They sent to us with free shipping costs and with wonderful prices, since here colognes are too much expensive. I have always received my packages within some weeks and I have been satisfied with their services until June, 2011.

Unfortunately, since this date, I have done more then 17 orders and I have received NONE of them until now. And I am not the only one. I am part of a group at Facebook, made by people who loves colognes and buy a lot among the most known websites. Everybody from Brazil are complaining about the same thing: the orders from Fragrancex are not arriving and they simply don't give a direct answer to us, because they always use the worst excuse, which is: "sorry, free shipping can't offer a way of track your order". This is a complete absurd!

I am charged on my credit card in US$ and I haven't received my orders and, until now, the Customer Service only refund me in 5 orders. Last week I sent an e-mail asking about the others refunds and they said: "sorry, but we have done 5 refunds since June-August and you have to give more time for them to arrive".

More time? I have orders with almost 5 months...
I am totally disappointed about them.

I hope they find my orders or give my money back.

Read full review of FragranceX.com and 1 comment
Hide full review
1 comment
Add a comment
C
C
Cristiane Kawassaki
, BR
Apr 20, 2012 9:22 pm EDT

I am also from Brazil and it was my first order. I bought 3 products and paid it through paypal.
I simply did not receive the products and have been calling them and sending emails with no answer whatsoever.
When I call the representative assistant doesnt even hear me out, she just says that I need to send an email and I will get an answer back.
Their client services is a joke and the lack of respect to the customer is outrageous! I keep asking for my money back and they dont care.
I really want to know how can I sue them, cause I will as soon as I found out.

Cristiane Kawassaki

ComplaintsBoard
R
9:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

FragranceX.com No delivery and no feed back

I ordered perfume from FragranceX a month ago with no avail do I get any feed back from them. I try to phone them but also with no avail they don't answer their phones and neither e-mails. I spend R298 worth of ordering perfume.
I contacted my bank in South Africa and they are going to reverse the payment.
Please people be aware do not order anything from these people I think it is a scam they are ripping people of.
Yes I'm also one of those that was caught by these fake companies on the internet which I think don't exit

Ria Jacobs South Africa

Read full review of FragranceX.com
Hide full review

FragranceX.com Customer Reviews Overview

FragranceX.com is an online retailer specializing in the sale of authentic designer perfumes, colognes, and beauty products. They offer a broad selection of fragrances from well-known brands and designers, catering to a diverse customer base seeking various scent profiles. The website provides a platform for shoppers to browse and purchase products at competitive prices. FragranceX.com also features a customer loyalty program and provides international shipping options to accommodate consumers worldwide.

FragranceX.com In-depth Review

In Summary: FragranceX.com presents itself as a comprehensive destination for fragrance enthusiasts, offering a user-friendly website with a vast selection of authentic products at competitive prices. Their commitment to customer service and a seamless shopping experience is evident, though some areas such as environmental considerations could be more transparent. Overall, the site provides a reliable and enjoyable shopping experience for those looking to purchase genuine fragrances online.

Website Usability and Design: The website is intuitively designed, making it easy for users to navigate and find the products they're looking for. The visual appeal is clean and sophisticated, which aligns well with the luxury products on offer. Mobile responsiveness is also well-implemented, ensuring a seamless shopping experience across various devices.

Product Selection and Variety: FragranceX.com boasts an impressive range of brands, from high-end to more affordable options. They also offer a good selection of niche fragrances, which is a plus for connoisseurs. Products are well-categorized, making it easy to browse by brand, gender, or type of fragrance.

Product Authenticity and Quality: The site guarantees the authenticity of its products, and customer feedback generally supports this claim. The quality of products received is consistently high, with many customers expressing satisfaction with their purchases.

Pricing and Value for Money: Prices on FragranceX.com are often lower than retail, and the site frequently offers discounts and deals. While there doesn't appear to be a membership or loyalty program, the value for money is still evident.

Customer Service Experience: The responsiveness to inquiries is commendable, with support channels including email, phone, and chat. Issues and complaints are typically resolved in a timely and satisfactory manner.

Shipping and Delivery: Shipping options and costs are clearly outlined, with free shipping available on certain orders. Packaging quality is high, protecting the products during transit. Delivery timeframes are reliable, with many customers reporting prompt deliveries.

Return and Refund Policy: The return policy is clear and straightforward, and the process for handling returns is efficient. Refunds are issued in a timely manner, which enhances the overall customer experience.

Payment Options: A variety of payment methods are accepted, including major credit cards and PayPal. Transactions are secure, with no prevalent issues regarding payment processing.

Customer Reviews and Testimonials: Customer reviews are readily available on the website, providing a balanced view of customer satisfaction. Both negative and positive feedback are represented, giving potential buyers a realistic expectation of the products and services.

Special Features and Promotions: FragranceX.com occasionally offers exclusive products and limited editions. Gift services such as wrapping and gift cards are available, and the site regularly features seasonal sales and promotional events.

Loyalty and Rewards Program: While the site does not seem to have a traditional loyalty or rewards program, the consistent value offered through discounts and promotions somewhat compensates for this.

Environmental and Ethical Considerations: Information on sustainability practices, cruelty-free options, and ethical sourcing policies is not prominently featured, which could be an area for improvement for the environmentally conscious shopper.

Industry Reputation and Credibility: FragranceX.com has a solid reputation in the industry, with a history of positive press coverage and customer reviews. However, specific business accreditations, certifications, or industry awards are not highlighted on the site.

Website Security and Privacy: The website employs robust data protection measures to ensure transaction security. The privacy policy is transparent, and user account security features are in place to protect customer information.

Overall User Experience: Pros include a wide selection of authentic fragrances, competitive pricing, and excellent customer service. The main con is the lack of information on environmental and ethical considerations. The site is highly recommended for those seeking a trustworthy source for purchasing fragrances, with a final verdict that reflects a positive user experience overall.

How to file a complaint about FragranceX.com?

Here is a guide on how to file a complaint against FragranceX.com on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with FragranceX.com in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with FragranceX.com.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Use the 'Desired Outcome' field to specify the resolution you are seeking from FragranceX.com.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against FragranceX.com on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

FragranceX.com contacts

Phone numbers

1888 557 3738 +1 (718) 482-6970 More phone numbers

Website

www.fragrancex.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with FragranceX.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FragranceX.com Customer Service. Initial FragranceX.com complaints should be directed to their team directly. You can find contact details for FragranceX.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about FragranceX.com. Discuss the issues you have had with FragranceX.com and work with their customer service team to find a resolution.