Ford reviews and complaints 1
View all 2286 complaintsFord - military discount
To Whom It May Concern:
Recently I accompanied my 94 year old Uncle to assist him with his purchase of a 2019 Ford Titanium from Ripley & Fletcher here in Maine. We have been a Ford family for generations. We inquired about the military discount/rebate and was told that this WWII Purple Heart recipient "Rene Theriault" did not qualify. This man stormed Omaha Beach as an 18 year old and served his county throughout the entire war in ways that most people could not imagine only to be dismissed by Ford Motor Company.
I intend on telling each and every person who will listen how offended I am and how hurt and discouraged my Uncle is. Ripley and Fletcher stated that they would reach out to Ford to attempt to see if an exception could be made. After not hearing back from them for over 30 days I reached out to them only for my phone call to go unreturned. Today I called once again (a week later) to follow up and was told… "Oh, yeah… no, we're sorry but he did not qualify and sorry for not getting back to you. I feel like once the $45, 000.00 purchase was over, they never gave him another thought.
To say I am disappointed and offended for this man is a total understatement!
I assume that this message will fall on deaf ears but thank you for taking the time to listen to me vent.
Linda Tripp
550 College St #7
Lewiston, Maine 04240
[protected]
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