The complaint has been investigated and
resolved to the customer's satisfactionResolved Fna-Group Inc — Bad service
resolved to the customer's satisfaction
Thank you for contacting us!
We have received your inquiry and are assigning it to a representative. You can
expect to receive a response from us in one to two business days.
To help track your inquiry we have generated a reference number. Your ticket
code is LTK14501332942X. Please use this code in any further communication.
====== Your Inquiry ======
the gun leaks profusely. How can I fix it. If I buy a replacement, how much is
I waited patiently, no response after 8 days so I emailed again:
From: Randy Filkin <filkin_randy AT yahoo.com>
Subject: Re: Acknowledge: When you were offline (via LivePerson) (Ticket# LTK14501332942X)
To: "Support Group" <support AT fna-group.com>
Date: Wednesday, July 30, 2008, 9:30 AM
8 days later and still no response?
Still no response to my ticket, NO contact tn ANYWHERE on their website. I only found a ph # because I looked up their domain name. I called [protected] and all that is a recording referring me to a cust svc PH#. I called THAT #, [protected] and all that is a recording referring me BACK to the website.