SUBMIT A COMPLAINT

[Resolved] Florydaypayment refund

Sometime in March 2019, i made an order (number [protected]) which was subsequently cancelled beginning of April, i had paid USD 1027.21 for the shoes i ordered. I have been requesting for my money back but got no refund and no response. Its six months now. The refund process takes a max of 14 days from their website... What frustrates more is that there is no contact number yo call. please help urgently.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • FloryDay Customer Care's Response · Sep 25, 2019

    Thank you for your sharing.

    We are sorry for what happened, we sent the top solution to your email, and would you please check and give us a reply?

    Or you may also send us emails to our feedback @floryday.com with the title "" complaintsboard + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

    Thank you for your time.

    Best regards,
    Floryday

Ch
Sep 24, 2019

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