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1.3 192 Reviews

FlightNetwork.com Complaints Summary

15 Resolved
177 Unresolved
Our verdict: If considering services from FlightNetwork.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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FlightNetwork.com reviews & complaints 192

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Newest FlightNetwork.com reviews & complaints

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3:23 pm EDT
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FlightNetwork.com Cancelation of flight booking 8607186

On May 27, 2020, Josh canceled his flight reservations (Booking 8607186) due to Covid 19 and was told his refund of $4079.67 was being processed. To date we've only received a partial refund of $1452.02 on 9/1/20 and have not received the balance as of today, 8/2/22. We called numerous times after the partial refund and have never been contacted even though we were told they would contact us. We sent an email on 10/8/20 and never got a return contact. We would greatly appreciate a response to this loss of over $3000 for a service that was never provided due to the Covid 19 cancelation of flights and entry into Spain was not allowed. The only response we received said that the hold up was due to DatPortugal and we've never been able to contact or get any correspondence from them. Please help us with this recovery of funds if possible. We realize this has been a very difficult period due to Covid 19 but we also know that the cancelation of these tickets/flights were totally out of our control as entry to Spain was not allowed at the time. Thank You for looking into and taking care of this problem and responding to this request. I am Josh's father and the credit card holder that was used for this purchase. If it is possible to receive a full or partial refund it would be greatly appreciated! Sincerely, REH

Desired outcome: Please provide a full or partial refund and a response to this request.

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10:32 am EDT
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FlightNetwork.com flight network

Hi Margaret Grierson, here

order LMD5AO

Can you confirm my flight details as I believe they have changed due to you cancelling my direct flight from Manchester to Toronto

This is upsetting as I wanted a direct flight and communication has been poor

The telephone number on the App is not working so I’m tired of trying to get in touch to find out what is going on and what changes have been made .

My email is [protected]@gmail.com but you can reply to this one I have also ben trying to book a suit case on can you advise please

Thanks

Margaret

Desired outcome: flight details and confirmation also place a suit case on each way free of charge due to them cancelling my direct flight and lack of communication

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2:24 pm EDT

FlightNetwork.com Issues to change the flight dates on an existing order

Poor customer representatives and are not willing to take the responsibility to do simple follow-ups with a customer. They simply raise a request for escalation but the situation will remain the same after multiple calls. I have been trying to change the dates of the flight tickets, but so far the so-called back-end team is trying to reach us. We are not given enough guidance.

I would not recommend this kind of service to anyone. Bad customer service and team.

Desired outcome: Still the issue is not resolved.

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Suzanne Hotson
, US
Sep 22, 2022 12:31 pm EDT

Hello what number did you call as I am unable to get through on +[protected]

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9:40 am EDT

FlightNetwork.com Lost Flights and extra costs

I had a total loss of US$ 582.95 in only plane tickets.

1st Problem:

On the 21st of June I bought the following flights:

27th of July - Barcelona -> Copenhagen (Connection in London) - LO7FUL - US$ 160.99

29th of July - Copenhagen to Stockholm - LO7F0V - US$ 55.99

1st of August - Stockholm -> Barcelona - LO7G7R - US$ 115.99

On the 1st of July I received an email saying that my flight from Barcelona to London was canceled by EasyJet (Easy Jet flight - Booking K3QLNRC). Since there was no available flight from Easy Jet to London that would allow me to get to London in time to get the connection to Copenhagen, I asked for reimbursement from the airline. That same day Flight Network confirmed my request for reimbursement, however, I never received this money

2nd Problem:

Since I needed to find a flight to get to London in time, I bought a Vueling flight (EUR 27.99) that would arrive at the same time as the previous Easy Jet one.

On the day of my flight (27th of July) there was a delay in Barcelona airport and I did not get to London in time for my connection flight to Copenhagen.

At the time, I tried calling Fight Network, but I was on hold in a line with a virtual cue of 106 people, which I waited for 45min until the call disconnected.

Then I tried to buy a separate flight to get to Copenhagen, but there were no direct flights for the next 3 days. The few available ones had 15h connection and were costing US$ 1.300.

So, without any option to go further, I had to buy a flight ticket back from London to Barcelona (Vueling Flight - EUR 221.99)

Extra Expenses

I had also to cancel my accommodation bookings in Copenhagen (EUR 20) and in Stockholm (EUR 30) and I lost the concert of the Rolling Stones in Stockholm that I had paid (EUR 102)

Desired outcome: ExpectationI expect the company can compensate me for all mu financial loss, and emotional distress

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4:57 pm EDT

FlightNetwork.com Flight tickets

I bought two return flight tickets for my parents from [https://www.flightnetwork.com](https://www.flightnetwork.com/) for more than $3000. And then they charged e 310 dollars to move the return date to a later date. However, when they did that, they split the two tickets into two different booking and then FORGOT to book the return flight for my mother. I found it out by accident that her return flight is not confirmed and therefore she cannot even take her outbound flight. This is SOLELY their mistake. I have called all the airlines and they say that only the agency can fix that.

Their outbound flight is in 2 days, and I have been calling them for more than 20 times, spending 4 hours per days in the past 3 days and I get no reliable response from them. Each time, no matter when it is and how long has it passed from your first call, they tell me to wait for 24h to 48 hours. They can easily fix that by cancelling her return flight buying the same one again. Each time they just say that they will raise the issue with their support team, but they cannot call this team. This support team does not give them a timeline and they do NOTHING, absolutely NOTHING. When I ask to be connected to a supervisor, they refuse or connect me to someone that does not answer and it gets disconnected. They also refuse to buy an alternative flight to fix this issue.

They don’t want to spend a dime to fix the mistake that they did and they are not taking any responsibility or doing anything. I am pretty sure the flight will get cancelled. They are just scammer with non-existent support that does nothing. I will be suing them.

Booking number: LITGD2

Airline ref no 1: KQNSQU

Airline ref no 2: PMIH32

Eticket numbers affected:

New Number: [protected]

Old Number: [protected]

Don’t waste your time and money on these guys

Desired outcome: Fixing the ticket or replacing the ticket with another good ticket or paying us 8000 dollars with the price of two tickets right now.

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4:22 pm EDT

FlightNetwork.com refund

My flight needed to be cancelled due to 2 members of our party testing positive for covid in December 2021. We could not enter the Bahamas with a positive test so we cancelled. When trying to get a refund, I was instructed to reach out to the individual airlines. One of our flights was on Spirit airlines whom I reached out to and received a voucher. Our other 2 flights were on Bahamasair. I reached out to them and received an email 3 months ago stating that my refund was granted but I needed to go back through Flight Network. I emailed Flight Network and provided the email from Bahamasair and have not received any communication from them since. I am unable to get any info by calling customer service and the website states they are waiting for Bahamasair to respond to the request...WHICH THEY DID 3 MONTHS AGO!

HELP!

Desired outcome: refund or voucher

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4:48 pm EDT
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FlightNetwork.com Refuse to refund me

I had the same problem with them, I booked a ticket for my niece but their system made errors on purpose, I canceled the ticket but they didn't even answer my phone, I canceled the ticket at the company airline turkey but flight network confirms to me by message that they will not refund my money

Desired outcome: I want a refund

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3:22 am EDT
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FlightNetwork.com Flight bookings

Will never, ever use them again - no travel and over $100 out of pocket for the privilege.

After booking flights to Europe with Flight Network, the airline cancelled one of the flights shortly after. Not a big problem on the face of it with travel still over 4 months away.

Rang the airline the next day and they confirmed availability to travel on the flight the day before instead, but only the travel agent (Flight Network) had authority to change the booking. Fair enough. Mailed FN for help via their contact form (no reply 4 months on to date), so rang them next day to arrange this. Paid a fee of $55 to change the booking, and told this would all be sorted over the next week.

Here's where the sorry story unfolds...

Over the course of the next 4 months FN failed to even make contact with the airline.

I rang them roughly once a week to check progress. Each time the person in the call centre went through the scripted response of yes they will contact them and please check back in a week. In the end one of their people told me they emailed the airline 7 times.

A few months in, someone at least tried to escalate it at FN...a senior team member called me out of the blue from India about 10:30pm one evening and explained that it turned out they were using the wrong email to contact the airline, but all good now and will be sorted soon. Around the same time I rang the airline to check their end. They had no knowledge of emails from FN, and suggested FN call them instead. I passed on the the suggestion and phone number to FN. Sadly nothing changed over the next two months.

Kept checking the airlines website that availability to fly a day earlier was possible...this was indeed true up to a month before travelling, so at least 3 months were available for FN to contact the airline and rebook.

There is a famous saying: "The definition of insanity is doing the same thing over and over again and expecting a different result". I never had a problem calling the airline, and despite me giving them the number a long time ago and asking them to try that to sort the rebooking, no one from FN ever confirmed to me they did this, despite multiple enquires if they did on my part.

Eventually a representative of the airline calls me about one week before travel. He asks rather quizzically what I am planning to do seeing as the first leg of my flight is cancelled and I haven't rebooked. I explain to him the sorry history of my attempts to rebook via FN. He looks at flight availability and confirms that my chosen flight is no longer available and the next available outgoing flight is over a week later. Obviously cutting a 3 week trip short by over a week is not a worthwhile option so I come to the conclusion that my only option is to re-plan my travel for later in the year. I explain this to him and he cancels the other 3 flights on the booking, and says to just ask FN to rebook the whole trip with his airline once I have new travel plans set - all fair enough. While I am speaking to the guy from the airline, I ask if he can see email records of the attempts to rebook from FN. He can't. I ask him what the email address they should be using is and he gives it to me.

I call FN and ask the man who take my call what the email address they use to contact the airline for rebooking is. He is not allowed to disclose it to me. OK, how about I read out the email address the airline gave me and you confirm if it matches the one you use I ask him? He agrees - it's not the same. I suggest to him that I am happy to pass this email on to him so they can update their systems and processes and at least help improve things for others in future. He reluctantly takes down this email address.

I go away and undertake the not insignificant task of rearranging my plans with my employer and family to travel a few months later and ring FN back a few days later to rebook. The service agent explains that because the new travel dates are later in the year I will have to pay an additional charge to cover the likely increased cost of tickets at a different time of year and shorter advanced booking period no doubt.

At this point, I make the easy decision that it is probably easier and less risky to get my money back and book new flights myself somewhere else, so I request this to the service representative at FN. I also ask for a refund of the $55 service fee for rebooking they charged me 4 months ago, seeing as they were unable to provide that service. The lady explains thar this will be fine, but I will have to also pay a $55 cancellation fee to be deducted from my refund. A small price to pay to be free from this hell I think, so I agree, and she says I should get an email within a week confirming refund.

A week goes by and by now it is no surprise that there is nothing from FN and no funds in my account. Call them again. The lady who takes my call has no record of the refund request! I explain the circumstances again and she initiates the refund process in her system again, and is somewhat more helpful in directing me to link on their website where I can check the refund process. I ask to confirm refund of the (unsuccessful) rebooking fee too. She tells me I have to speak to another department about that, but can't redirect me to them during the call.

Call FN the next day to arrange refund of the unfulfilled rebooking fee. The lady at the other and looks into this and then states that such service fees are non refundable. I explain to her that under Australian consumer law you are entitled to a refund on goods or services that are paid for but not delivered. She just sticks to the script about their refund policy. Basically, "Computer says no". So even when I get my flight refunded, I'll still be down by $110 in service fees for the pleasure of having to deal with this company, plus the non refundable debit card transaction fee too!

One week later, and at the time of writing this I have checked my refund status at FN online and its still in status "waiting for refund from airline", so they are contacting the airline again...the looming sense of dread that they may never successfully achieve this (based on recent history) is not lost on me.

Despite all the false assurances and conflicting information from their call centre staff I bear these people no ill will. It must be a horrible job working for this dysfunctional organisation, having to deal with customer issues like mine that they ultimately cannot help with due to the constraints of the systems and business process scripts they have to use and stick to.

I've since booked new flights with someone else to travel next month. Paid for this on my credit card. This will need to be paid off soon but I don't hold out much hope of the $4.5K refund of my original flight tickets before then to pay most of this off, so the interest on that will just be another personal cost of the FN nightmare.

I'm not giving up on my rebooking fee refund either...its a point of principle now. FN Australia HQ is in Victoria. Consumer Affairs Victoria are already aware of this sorry saga.

Desired outcome: Refund of flight tickets and fee for unfulfilled rebooking of flight

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4:07 pm EDT
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FlightNetwork.com Fllghtnetwork did not reimburse me my money

On June 09, 2020 Norgewian reimbursed Flightnetwork the full amount I paid for four tickets from Fort Lauderdale, Florida to Paris. Flightnetwork received the money and never gave it to me.

I have repeatedly e-mailed and called. I have the confirmation of Norwegian's refund. Flightnetwork has never even acknowledge it.

No responses EVER. Their website does not even recognize my booking anymore, and the agents over the phone do absolutely nothing for us. STAY AWAY. DO NOT EVER USE FLIGHTNETWORK.

Desired outcome: I want my money back. All €1,379.20 It is the right thing to do.

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4:09 am EDT

FlightNetwork.com Flight check in fee

I booked a WizzAir flight with FlightNetwork. The problem was the following:

I tried to check in using the online system that I was instructed to use on my ticket from FlightNetwork (which is the WizzAir online check in system). It returned an error (I have a screenshot). So I had no choice but to check in at the airport.

When I was at the airport, WizzAir charged me an airport check in fee and told me, because I booked with FlightNetwork, that I would have to contact them to resolve the issue (since they issued the ticket). I have the receipt for the airport check in that I was charged (9600 RSD = 81.50 eur).

FlightNetwork won't help in reaching out WizzAir and keeps on sending me an inaccurate reply of: "As per your request, we would like to inform you that some airlines does not allow online check-in. Hence no check-in refund possible for this booking."

Basically, both FlightNetwork and WizzAir are using a loophole and taking me in circles, placing the blame onto each other.

Desired outcome: FlightNetwork to get in touch with WizzAir so that WizzAir can refund me 81.50 eur.

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3:14 pm EDT
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FlightNetwork.com Impossible to modify tickets

I recently booked two tickets to japan this summer. A few weeks later, Japan change their decision to open the country to tourism, so we wont be able to enter the country. I contacted FlightNetwork on several occasions to manage to change the date of the tickets but everytime the representatives said something different. I tried calling a few times to reschedule and they told me that they only way we could change the dates was to book a flight with the exact same 2 compagnies (air canada and singapour airlines). Of course this modification would cost extra fees but we were ok to pay it. But it is impossible to find another date that offers the exact same combination of flights with these compagnies. So it is impossible to change our flight. We just lost 2600$.

Desired outcome: A call from a representative who's not from a call center in india to help me solve this issue.

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4:43 pm EDT
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FlightNetwork.com We are owed a refund and flight network are refusing to engage with us

We booked a flight through Flightnetwork from Phoenix – Seattle – Dublin - Manchester, which was subsequently cancelled on 13th May 2022. We were informed by colleagues of your company that we could get booked on a replacement flight from Phoenix, which would stop in San Francisco before going to New York and then to Manchester We were told that we would be told either way whether we could be moved on to this flight. Despite chasing this, we never received a response.

We were in America with limited access to the internet, no access to telephone calls due to our phones being on airplane mode and we simply were not hearing back from Flightnetwork despite chasing numerous times. We thus asked for a refund on the 31.05.2022. After not receiving a response, we chased this on:

o 01.06.2022

o 03.06.2022

o Oddly enough we got an email from flight network on 09.06.2022 asking if we wanted a refund – we replied on 09.06.2022 asking for the refund asap

o We sent a chaser email on 11.06.2022 and then subsequent chasers on:

o 13.06.2022

o 15.06.2022

o 17.06.2022

o 18.06.2022

o We then got an email on 20.06.2022 asking us again to confirm if we wanted a refund. We replied again asking for a refund and chased this on:

o 26.06.2022

o 27.06.2022

On 26.06.2022, I spent a collective time of 6.5 hours on the phone to Flightnetwork desperately trying to get through. One of their colleagues simply hung up on me, and the second time, after being in the queue for over 3 hours, I was simply hung up on again before I got the chance to speak to someone.

On 27.06.2022, my partner was on the phone for over 3 hours in the queue, and when he got through, they simply hung up on him.

We are owed £944.37 and we are simply asking for this money back as we need this.

Desired outcome: We would like to have the refund of £944.37 back.

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1:41 am EDT

FlightNetwork.com Name correction on ticket

On 30 April we purchased 3 tickets from Auckland via Singapore to Budapest involving 3 airlines (New Zealand Airlines, Lufthansa and Singapore Airlines).

We paid to Flight Network (FN) extra for seat reservation and service fee if we have any extra enquiries or require assistance.

I have noticed the next day that my husband's first name includes an extra letter.

I sent an email immediately requesting assistance to fix the typo in his name.

Nothing happened for 4 days. I started calling the New Zealand number of Flight Network and finally I got through. The representative advised that the Network first makes enquiries whether it is possible to do the name change, in the meantime they send us a form to fill in and I needed to attach a copy of my husband's passport. The representative advised that this service will incur extra money. To my question, how long will this take, the answer was: a couple of days.

I sent the completed form back a day later together with a copy of the passport. For 10 days nothing happened. I sent another email.

During this time, out of the blue I got an email from the Network advising that as they could not book our seats as promised they refunded the money we paid for seat reservation.

I called again. I was told that the name change is possible I just need to pay the extra money and service fee. I was a bit upset as we have already paid fee for extra service, I have paid the requested money.

After a month waiting I have received and email telling us that the Network cannot do the name change and here is our extra money back.

I have called 2 airlines to see whether they can do something, both said that only the issuing agent can change the name on the ticket.

I called FN again where the agent said she cannot help.

We are sitting with a ticket which is issued with one letter mistake, we do not know whether my husband will be allowed on the flight if the name on the ticket is not the same as in his passport. The airlines are not willing to assist pointing at the issuing agent and the agent says they cannot do anything.

Can I please get some assistance to resolve this seemingly very simple issue? What do I do? Cancel the ticket and buy a new one? Do I get the money for the cancelled ticket back?

I am happy to provide all the email correspondence I have with FN. Reference number with FN is LLE01V.

If we know that the agent cannot deliver what promised we would not have purchased these tickets at the first place.

There is not way to complain to the head office and the NZ office is not willing to assist.

Please help if you can.

Desired outcome: Just need to know how to resolve this issue. Can the name be corrected? Do I need to cancel my husband's ticket?

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11:25 pm EDT

FlightNetwork.com Flight credit after flight cancellation

My wife and I purchased a trip for 2 persons through Flight Network on May 15, 2022.

On May 17, 2022 we had to cancel our Montreal-Lisbon TP 254-253 round-trip flight. Confirmation # LM7JIZ Booking # 2IQMLH. We are told that a full credit of 860€ will be available til May 16 2023 for rebooking.

June 18, 2022, when calling flight Network for rebooking, we are told only one of us have a credit but not both, and there is nothing they can do.

It doesn't make any sense.

Desired outcome: We want to be able to rebook a flight through Flight Network with our full 860€ credit before our Mai 16, 2023 deadline.

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10:22 pm EDT

FlightNetwork.com Won’t refund my cancelled flight the airline refunded them for.

I booked a flight through Flight Network on 4/12/22. The flight schedules were changed on 4/24/22. I was flying Spirit Airlines so I

contacted them and they refunded the flight on 4/29/22. I got my credit card bill and discovered Spirit credited a MASTERCARD used by Flight Network and Flight Network didn't reimburse me. I requested a refund from Flight Network on 5/18/22 and their website shows I'm getting a refund but they

can't give me any timeframe when I call or try to find out. It's been pending since 5/19/22 and they have my credit card payment and were credited back by Spirit since April.

Desired outcome: Please refund and stop taking peoples money for services you don’t provide.

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10:20 pm EDT

FlightNetwork.com Flight

Rarely do I take the time to write a review and rarely can I not at least find something positive to say about a company...but this is a company that I feel deserves to be called out for their deceitful practices and strategic business model that more or less guarantees the customer will always lose. In this case, it cost me tens of hours of time, money, and most importantly, it cost me a once-in-a-lifetime opportunity to reunite with friends overseas and celebrate a major milestone in their lives.

When the Philippines re-opened to tourists in February of 2022, I decided to take the opportunity to fulfill a dream of returning to the Philippines (where I had visited a few years prior) and celebrate the graduation of two dear friends of mine. Using Skyscanner (a great tool) I found flights on All Nippon Airways (ANA) from San Francisco to Manila via Tokyo during the summer for a very reasonable price, and on an aircraft type I hadn't yet flown (which was exciting). At the time there were several booking companies with similar prices for the flight but I chose the cheapest one, which happened to be Flight Network. They weren't rated 5/5 stars but they had enough positive reviews to be above 3 stars, so it seemed promising. I purchased the ticket in March and began diligently getting the rest of my international trip preparations in order.

On May 16 I received a very curt and non-descript email from ANA simply stating my flight from San Francisco to Tokyo had been canceled. There was no information provided abut rationale, rebooking, reimbursement, or anything else helpful. My other flights remained intact so I contacted the airline. An ANA representative explained there was another flight at a different time available from SFO on the same departure date I could be rebooked on, but I would have to work through my booking agent and they would need to CALL the airline. I called the booking agent, which I was connected to almost immediately (from here on out I would be on hold for progressively longer periods of time). They could do nothing to help as their system was down for maintenance for the next two hours. Since it was almost 11PM my time, I decided to go to bed and get up early to call them to get things taken care of promptly.

I called the next morning, and after waiting on hold for a bit of time, I explained the situation. The booking agent told me they would request a new flight from the airline and that I would hear from them in 24-48 hours.

Unfortunately, for the next four weeks, the promise that I would hear something from Flight Network went unfulfilled even as I called them every two business days. Promises to hear from a supervisor never materialized. Promises to call the airline never materialized. Eventually my calls to the airline yielded the information that there were no more flights on the 5th, but they could not explain why the booking agent was unaware, nor were they able/wiling to help me themselves.

More calls and longer wait times with Flight Network revealed that Flight Network customer service agents don’t book the tickets…another team does, who customers cannot directly contact. Furthermore, Flight Network itself isn’t directly issued the tickets…they work with a different ticket consolidator...adding another middle man to the mix.

After four weeks of fighting I finally requested a refund (after waiting on hold for two hours)…which I am certain I will only get if I dispute the charge with my credit card company – but Flight Network gets a week to prove me wrong.

Some important lessons to keep in mind:

1) If the company name on your ticket doesn't match the company you bought the ticket through, you're dealing with a double middle man situation...and the middle man to the middle man won't talk directly with the customer (even if you call)

2) Working directly with an airline or agent who directly works with airlines is worth the extra money.

3) Read the reviews - 3/5 stars isn't great and the positive ones are only for customers whose only interaction with the company was buying the ticket - those who had to actually request the company work on their behalf are the ones writing the bad reviews...and those are the reviews you should read.

4) The airline will not have your back if you don't book directly through them.

May each of you who read all the way to the end of this have far more pleasant travel planning experiences than I do. Keep chasing those travel dreams... but use the hard earned wisdom of others to avoid their same pitfalls.

And tip number one? Avoid Flight Network like it's Covid in the summer of 2020.

Desired outcome: Full refund

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2:43 am EDT
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FlightNetwork.com Third party airline booking

I booked a flight on June 4th 2022 from Los Angeles to Lisbon. Order number: LN9OXG. After reading bad reviews online I decided to cancel a few hours later. The website doesn't allow the cancellation online and instead asks to call the helpdesk. I called on June 4th at 9.53pm and was on hold for 2 hours as the 52nd caller online. I called at midnight thinking the traffic would be less but was on hold for an hour as the 48th person. I called the next day at 10.04am and was on hold for 3 hours as the 67th person. Called at 4.17pm, was on hold for 2 hours. Called at 6pm and was on hold for 2 hours as the 56th person in line. While this was happening I sent them an email requesting cancellation. Received an automated response saying that they're very busy and only responding to flights departing within the next 72 hours. I have attempted to call and cancel over the last 3 days and was told that I'm the 107th caller on hold. This is nothing less than fraud. This company actively prevents customers clients from cancelling. No cancellation through the website, no phone access and no email response. I want a full refund

Desired outcome: Full refund. Or address to serve papers for a lawsuit.

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9:20 pm EDT
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FlightNetwork.com Miscommunication between colleages

I purchased 2 ways ticket from Melbourne to Seoul on 26/5/22, but due to VISA problem, I had to cancel the flights. I spoke to flightnetwork and they agree to give me an electronic voucher for $978 on 1/6/22. The customer service who I spoke to said that I can use the voucher until the value is $0. So I purchased another flight for $302 on 3/6/22. When I was about to purchase another flight on 12/6/22, and I submitted the voucher code, it says that I cannot use the voucher. I called the customer service on 13/6/22 and they said that my $685 is forfeited. He said that his supervisor will call me in 2 days. I have been waiting for 2 days now and there's no call received.

Desired outcome: I want my $685 voucher back!

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3:09 am EDT

FlightNetwork.com No cancellation no change no refund

I wanted to change flight ticket, but customer supporteam said no, so i had to contact to airline. Ofc arline couldnt change the ticket n refund for travel agency(flight network) cuz i have paid in flight network. But customer support team keep requesting me to contact to arline.

2. I canceled flight ticket thanks to arline. Thats wht all airline can do. Howerver, i paid round ticket. In other words, if i dont use first journey, i cannot use another journey. So i cannot use whole ticket

3. However, flight network support team is neglect their work. Sometimes, my call was hung up. They keep asserting we cannot change. Cancel. Refund.

We have to wait for other department response.

But they dont let me know at the same time they speaking changed Continuously

4. Plz refund my money at the same time, chang my flight ticket round ticket to one-trip

5 i wasted $2172

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7:19 pm EDT

FlightNetwork.com Order number: lm5kgx

Hi, this is Rahat Chaudhry, i am writing regarding my flight order number LM5KGX, today I spoke with your representative Rahul regarding my ticket issue. per him your company has agreed to give us a refund regarding my booking order number, so I would like to get my refund, please issue my refund, thanks. we paid total amount of $1211.97.

name mistake: TRAVELLERS

First name(s) Last name Age group Gender Checked baggage allowance/Other

Waqar Khan Adult (Jan 23, 1964) Female 2 bag(s) x 23kg.

1 Hand bag.

your fees regarding cancellation: 71 USD per traveler

Refund following airline cancellation:

30 USD per booking

[protected]@yahoo.com

[protected]@gmail.com

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Phone numbers

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