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1.0 4 Reviews

FlightCar Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with FlightCar at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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FlightCar reviews & complaints 4

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Newest FlightCar reviews & complaints

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C
3:18 pm EDT

FlightCar Cancels reservation without you knowing till you arrive

On 9/16/15 I booked with an online company who works with Fligthcar. That company confirmed with Flightcar, took my deposit, and sent me email confirmation of the rental car I was supposed to have. When I arrived on 10/10/15 and followed the directions I had been given in order to pick up my car, I was notified by Flightcar that they cancelled my reservation, and that they rescheduled it with another company. I was not once notified of this change in the month prior to my trip no call no email. I had to find out the day I arrived and when pricing of rental cars was way up. My reservation was for no more than $40 and I ended up having to pay $160 for a car elsewhere. Not to mention the 3.5hrs I had to hangout at the airport trying to get a rental car figured out last minute on my day and a half vacation. Then when I call and ask to speak with a manager to complain no one was ever in. The excuses I received from their employees were ridiculous, and one even told me they rescheduled at a new location out of courtesy for me(ANNA). NOT! Courtesy for me would have been contating me and letting me know of the changes well in advance to give me the opportunity to check elsewhere. Then the next excuse I was given was that they didn't have any of my contact information. The funny thing is that when you are working with another company (Economybookings.com) they have all of that informtion for you. Regardless of whatever excuse they gave me there was no excuse to cancel my reservation without my knowing. Please do not waste your time booking a thing through this company here. It will be a complete waste of your time, and when you arrive for your stress free vacation be prepared to not have your car there and stress out.

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ComplaintsBoard
L
11:59 am EST

FlightCar Don't rent car through them – you won't get it

People, stay away from the company www.flightcar.com. I rented car through this company and was really disappointed in such attitude and services. They asked to pay the deposit in advance, and after that they promised to provide the copy of the document, which confirmed that I rented car from them. I waited for this copy for couple of weeks and heard only blah-blah, but I haven’t received it and was sick of these promises. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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R
R
Reviewer63756
,
Aug 28, 2015 11:33 am EDT

We booked the car through the company www.flightcar.com. We arrived at the airport and searched 30 minutes for the car, but they forgot to leave it. We started to call to their office, but all their phones were switched off. We found the taxi and we tried to call to the office, but no one picked the phone. We wasted money and wouldn’t advise other people to use their services.

M
M
moQs_X-tra
, US
Nov 28, 2014 1:11 am EST

People, don’t trust the company www.flightcar.com. They offered car parking in the airport and also they promised money for the ad. Everything was scam. We paid money for the parking place, but these jerks didn’t provide any confirmation info. Also we haven’t got any money from them and it was real crap. Please leave comments about this company, because people should be aware when they deal with such dishonest seller.

ComplaintsBoard
T
8:16 am EDT

FlightCar Impossible to get refund

My family rented a car from the website www.flightcar.com. We haven’t received anything from them except of fake promises and excuses, but they charged us within several minutes. So we sent them 4 emails and asked to provide full refund, but these jerks ignored us and didn’t return money. Total scam, so please, stay away from them and post comments if you had the same situation with these scammers.

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V
6:08 am EDT

FlightCar Flightcar.com

I needed to go to the airport and my car suddenly broke. I contacted the customer services of the website www.flightcar.com. They promised to come and repair my car, and the rep told that it would take about an hour. I waited three hours and missed my flight due to them. I needed to buy new ticket and no one excused or provided the promised services. The company is scam. Don’t use their services, because they will ruin your day. Please leave comments if you have the same situation as I have.

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