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CB Repair Services Review of Flat Rate Copiers LLC
Flat Rate Copiers LLC

Flat Rate Copiers LLC review: Poor services (never recommend to anyone 2

R
Author of the review
2:18 pm EDT

Company sold us used printer as new that does not work properly. They don't have same day service, false advertisement. Not an authorized Ricoh dealer We purchased a copier through a lease agreement with maintenance.
They sold it as new and we found out that the printer is used. The printer has never worked correctly and they promised to fix it. They sent out technicians and they never fixed the problem correctly. They stated that they were an authorized dealer for Ricoh and when we spoke with the company that was false.
We are paying for a printer that we cannot use. On the lease agreement, it does not state that we were buying a used or reconditioned printer. They told us service would be conducted the same day, that was untrue. We have been waiting for 6 months for the fiery they promised us to make the printer function correctly. They have not abided by the contract terms and sold us used equipment with false advertisement. The printer was previously leased to another company and had over 200, 000 prints. Ricoh-USA is also looking into this matter. We have tried to resolve this issue with the company, but they don't seem to care.
They give you the run around and promises that they will never honor. They are very dishonest and not trustworthy. I do not recommend this business due to their sales practices. I have emails from them stating the printer is new and promises of the parts they now say, they cannot find it or its not manufactured anymore.

Update by Royce Patc
Jun 14, 2020 2:48 pm EDT

Yes, this fraud company is in Miami and phone number is [protected]

2 comments
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LoraBaker
, US
Jun 17, 2020 11:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes, they are not even professional. Very poor services.

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Smithluice
, US
Jun 14, 2020 2:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes, they have very poor services. This Flat Rate Copiers guys are very cheap, fraud and negligence.
Never never contact for them any service.

10655 NW 122nd Street
Miami, FL 33178
Phone: [protected]

244 5th Ave Suite C177,
New York, NY 10001
Phone: [protected]

40 SW 13th St suite #301,
Miami, FL 33130
Phone: [protected]