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CB Automotive and Vehicles Review of fisherbros36
fisherbros36

fisherbros36 review: Garbage Parts - Missing Parts 2

C
Author of the review
4:33 am EDT
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I placed an order off ebay it took over 7 days to receive the brake booster, master cylinder and proportioning valve. Product was scratched, dented and all the parts were not included. Save yourself time and money and purchase elsewhere. Chrome plating is about the worst I have seen. Absolute garbage.

fisherbros36 - Ebay user
http://fisherbrosspeedshop.com/
Redding, California

2 comments
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hotrod guy
Pine Grove, US
Mar 03, 2014 5:15 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I would not do business wit Fisher Bros Speed Shop ever again. I went to his shop on a Saturday which worked for him and I bought a vintage air kit from them along with a radiator, electric fan and a steering wheel combo kit. They had to order a set of stainless braided lines and fittings for me since his supplier did not have them in stock. I paid cash for everything and to my surprise I ordered the wrong evaporator so I called them to see if they would exchange the for the correct one and I would pay the difference. They said no problem. I went back on the following Friday and exchanged the evaporator which was my fault. I ordered the wrong one. They were nice about that. Although it did take me 4 weeks to get my stainless braided lines and fittings as I kept calling them to find out the status of them. I was repeatedly told they would call me back in an hour or by the end of the day. One time I let it go for a week and as I was told my lines were coming from Gotta Show and they should have been there by the time I got home on the Friday I exchanged my evaporator or by Monday. I did not receive them by Tuesday so I called Fisher Bros and did not get a phone call back at all. So I called Gotta Show myself to find out if my parts were ever ordered and I was told no. I finally called back on Thursday to find out were my parts were. Jeremy told me that her ordered them but Gotta Show never sent them out so he chewed their butt. He then proceed to tell me that he would be getting them from vintage air direct. I said ok fine. I had not heard anything from Jeremy so I called on Wednesday before I left for vacation and he said they were checking on some fittings for me to adapt my heater hose to the bulk head fitting and he would call me in about an hour. I never heard from him until I called on the next Tuesday when I got home from my vacation. Jeremy told me they were shipped but would not give the tracking number. I called again on Thursday and Jeremy told me that he had received them and would send them out that night and would send me the tracking number. I never got a call or email from him. I told him I would call on Friday if I had not seen a tracking number which I did call and never heard from him. I continued to call until his answering machine was full. I then proceed to send an email on Saturday and threatened him that I wanted a tracking number, my parts, or my money back or I would take it to the next level and take him to small claims court as I stated all this in the phone call on Friday as well. I told Jeremy that he was lying and to me and that I contacted his vendors to find out the status of my order and both vintage air and Gotta Show told me the same thing no order was placed for my lines. Saturday afternoon I received a partial shipment of parts which did not come from vintage air like I was told ( he ordered the parts direct from) they actually came from summit racing the very next day after they were ordered. So
he lied to me again. He shorted me 1 fitting which I did not tell him about as I am done with them but he is now trying to get an extra $76 out of me for the extra length of stainless braided line I ordered. But I never did get my rubber hose like I was told I was supposed to get. I went and bought the rubber hose else where. Long story short I will never do business with them again. I caution you if you do business with them only by parts that they have in stock and do it face to face. As they are lie about where parts come from and when they are shipped.

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Fisher Bros
Redding, US
Jun 18, 2013 12:03 pm EDT

Hello, This is Jeremy Form the Fisher Bros Speed Shop. I am not sure what the deal was with this customer. We always try to ship in stock orders out as they are received. All of our EBAY items have a 3-4 day handling time before shipment. If there was a problem with the parts we should have been contacted by the customer, not complain on the Web. Anyone that has ever dealt with the Fisher Bros knows that we fully take care of our customers and are always available by phone to our customers. We value our customers support, however some customers can't be pleased. Did you ever return the part? Did you contact the Fisher Bros? These would all be good things to put in the article if you are going to slander a business on the Web! We appreciate all of our loyal customers who Support our Family run company. If you have a problem with any of our items you have purchased Please contact us at [protected]. Thanks Fisher Bros Speed Shop