FirstradeBottom of the Barrel!

U
This review was posted by
a verified customer
Verified customer
Review updated:

Having dealt with brokers for many years these guys are the absolute bottom of the barrel. Unusual fees, exceptions buried in the fine print, and customer service which becomes adversarial as soon as they realize you won't stop asking questions.

Terrible, terrible experience. Counting the days until I am free to leave without being penalized.

Responses

  • Ge
    George40 Jun 05, 2018

    Firstrade refused to honor the $200 cash bonus offers for myself and my wife. Firstrade delayed sending the transfer requests to Capital One for two weeks (I know because I called Capital One), then by the time the securities had transferred, they said the 30 days had expired. I filled out all required forms as soon as they were requested/available.

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