FIRST SAVINGS CREDIT CARDOutrageous fees/scammed

A
This review was posted by
a verified customer
Verified customer
Review updated:

I opened a credit card with First Savings last month. When my first statement came home, I had only made charges for half the limit but it had a previous balance of $150, which turned out to be an acceptance fee, participation fee and annual fee. This ended up causing my account to be overlimit and then charged another fee for that. A representative called me at work and stated that if I paid over the phone, I would avoid being charged more fees, and so without hesitation, I paid the entire balance of $340. I called to complain about the outrageous fees which were never stated anywhere or sent home and all they could say is they would waive the next late or overlimit fee, as long as I kept the account open. After arguing that it doesn't make sense to pay $150, plus $6/month for participation fee, they agreed to credit my account immediately for half of the fees charged as long as I kept the account open. Thereafter, I read on the back of my statement that all fees would be credited if the account is closed within 30 days.

I reversed the charges from my bank account and am only going to pay what I charged and any finance charges accrued, close the account and file a complaint with the better business bureau. This credit card is ripping unsuspecting consumers off!

Responses

  • Ke
    Kent Shepherd Aug 22, 2019
    This comment was posted by
    a verified customer
    Verified customer

    They've charged me "late fees" for early payments, and my balance due is currently $100, without ever actually using the card and paying slightly over the minimum due on the card fees.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.