Firestone Complete Auto Care reviews and complaints 1
View all 589 complaintsFirestone Complete Auto Care - shop would not check for suspected leak
I went to another establishment to get an oil change and they said that they suspected that I had a small oil leak. Since Firestone is my mechanic, I took my vehicle there to ask if they can see if there is a leak. Two associates there said that "they don't do leaks". I asked if they could just look, and they refused. I am confused. The sign outside says complete auto care. Also, my family has spent thousands of dollars at this busy, and to be turned away like this is insulting.
Please address this issue and let me know your results. We will take our vehicles elsewhere and tell our friends to do so if this cannot be resolved. Thanks in advance.
Tonja Halton
Latest Firestone Complete Auto Care Reviews
The manager told me one price and the next day changed it Oil change Pathetic customer service Service and customer service PaymentGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!