SUBMIT A COMPLAINT

Finrite Administratorspoor service, unprofessional, rude and not trustworthy agents

My claim was approved on 12/08/2019 and i paid the requested excess on 16/09/2019 and also submitted all info requested including adress to ship the phone to. Natasha C and Kaylan de Jong handled my claim and to date there's no correspondence from them. I phoned and emailed numerous times and every time I am told about waiting for a supplier nd where other agents tell me a different story. I don't have a phone at this moment and I am left with no hope or confidence in their your services. I will be taking this further and hope I get a better correspondence

  • Finrite Administrators Customer Care's Response, Oct 04, 2019

    We acknowledge receipt of your complaint and we would like to assist you accordingly in investigating the matter.

    Could you kindly provide us with your ID/Policy number in order to assist.

    Kind Regards

    Finrite

Lo
Oct 04, 2019

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