SUBMIT A COMPLAINT

FIDOcustomer service and credit department

Se Sep 29, 2019 ON

My name is Serguei Serdiouk. My opinion about Fido is completely horrible. Company irresponsible. I pay my phone bill automatically from the bank account. First of August 2019 they send negative credit report to credit report website. I spent 1 hour on phone call to clear situation. Credit department doesn't gave me any clear answer and later disconnected phone call.
Please think twice if do you still have good credit history, Fido will destroy in near future.

FIDO

  • Fido Customer Care's Response, Sep 30, 2019

    Hello Serguei!

    This is certainly not the opinion we want you to have of us. We'd love to have a look into this with you and figure out what happened. Please send us a private message on Facebook or Twitter so we can further assist you.

    - Allan

  • Updated by Serdiouk S., Oct 01, 2019

    Dear Mr. Allan
    I already spent one hour on phone conversation, even doesn't get any apologize. Problem was made by Fido and doesn't solved.

    Have a good day Mr. Allan

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