The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
FHA.comHarassment

This website is a lead generator website for Quicken Loans, which does do FHA loans, however it is not the HOPE NOW website which is advocated by individual State and also the Federal Gov't for assistance for those in trouble. This site comes up when a person puts the words 'hope now' into their search, with the intent of getting to the real website. The fha.com website is predatory. Once you submit your info they farm it out to several different mortgage companies and you get solicited by them. If you discover your error their [protected]@fha.com link is dead and you have to fuss around with emailing it via copy and paste into your own email application. The user agreements attempt to intimidate the user by claiming that once you have submitted info, you are subject to binding arbitration and cannot take action of any kind to get off their mailing, phone and email lists. It also tells you that even if you have opted out using the federal and state Do-Not-Call lists, you have now given them carte blanche permission to share your lead info with any one they want to. However, YOU CAN FILE A COMPLAINT WITH THE FCC, THE OCC, THE BBB, AND THIS WEBSITE, AMONG OTHERS. You may also tell each person who calls you to remove you from their call list immediately. After a few days, the calls will stop because you are not interested in giving business to them.

Responses

  • Fr
    FrustratedNGA Oct 05, 2013

    They pretend to be fha but after you give your spill they state that they will help with cleaning up your credit & you receive many, many phone calls a day. Total SCAM!!!

    0 Votes
  • Rr
    RREYES May 28, 2013

    high pressure to get you started to fix your credit score $60.00 for a over the phone consultation using a credit report you can get for free, then they want $350.00 to repair your credit.

    0 Votes
  • As
    asthedragonflies Mar 30, 2013

    I naively thought that "fha.com" was the Federal Housing Administration link. We all know I was wrong. What really is bothering me is that "Michelle" who called me as a "Credit Counselor" was quite deceiving. When I asked if "rate.com" who she represented & "fha.com" their "Sister" web site were part of the "Federal Housing Authority" she said yes. So, your companies are part of the US government? "Yes". Wrong answer Michelle.. I know my bad for using "Authority" instead of "Administration".
    We'll see if anything happens when I put a complaint into the FCC, THE OCC, & THE BBB. Probably nothing but I will feel better having done so.

    0 Votes
  • Ah
    ah5883 Jul 02, 2012

    I had the same thing happen. I caught on after I received a call from their credit counseling center offering to "help" fix my credit, but it would cost me several hundred dollars. Such a setup for those of us trying to get actual help.

    0 Votes
  • Sh
    Sheldon Mar 06, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I had the first call within two minutes of filling out the form. The second I had hit the "send" button I realized that I was at FHA.COM not FHA.GOV. I had the first call within two minutes of filling out the form. It has now been ten minutes and I'm still fuming. I cannot believe that the FHA hasn't taken action against these people. I guess I look forward to a miserable next couple of days.

    0 Votes

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