FedEx
reviews and complaints

FedEx driver with P33170 heading west on highway 46 at 4:30pm. He was swerving all over the road. Almost hit multiple cars. Then when cars would try to pass him he would swerve into oncoming traffic. We tried to pass him as well and he did the same thing. He swerved in front of us almost causing and accident. I don't know if he was drunk or falling asleep. But I sure hope his behavior was not intentional. It was very dangerous.

Driver has started putting my packages at end of drive way by mail box and rains before I get home damaged boxes there's a carport by house with a sign stating all deliveries go under carport sometimes they are left outside of carport in front of sign and rain damaged to boxes
Fedex has made deliveries here for 10 years from company I work for with very little issues until recently
All deliveries need to go under carport.
The dollar value of some deliveries can exceed 1, 500.00 dollars

I have refused a package that was delivered to my home over a week ago, however, FedEx keeps sending it back to my house. I have called them 5 times to resolve the issue and am told it will be sent back to the shipper, only to receive a tracking update to tell me it is arriving at my home again. I have been sitting in my house ALL day waiting for FedEx to show so they do not drop the package off, since they NEVER knock on my door, so that I can again refuse the package. This morning upon checking my email, I again receive notice that it is going to be delivered to my house today by the end of day. I called and they indicate that it is suppose to be shipped back and should not arrive, but each time I am told that, they still attempt to deliver it to my house. I am LIVID. The closed FedEx dept. is 50 miles from me. I have no mailbox and cannot even leave my home to pick up my mail because I am stuck waiting on FedEx to refuse a package over and over again. PLEASE DO SOMETHING. FedEx Shipment [protected]: Dept. E02GM010-M, Invoice # ID:11593, weight 24 lbs, First refused Aug. 25, 2020. The package is to be returned to sender upon refusal.

The Fed-Ex Driver was speeding at 75 plus mph on hwy 5 from Weed Ca towards Redding Ca on Saturday August 29th between 2:00 pm and 3:00 pm. This driver was in the far left lane the whole time and passed us on the right at a place where the right lane was closed for construction almost hitting us. We Saw this truck off and on driving badly. Please see photos for Truck ID number. The driver was an older male with glasses and a beard. Any questions call Ray West at [protected]

Ordered a filter housing for my pool with 2 day delivery. Over 10 days now. Pool has now turned green! Part sat in sacramento center 4 days and now has been in tracy center for 8 days! Apparently sitting on a truck and not out for delivery since apparently they cant or wont hire enough staff to deliver their packages. [protected]

Damage to pool because of fedex sub-standard operations.

Jerry adams

For: eric faul
One-way pool service

Drivers are coming to the building and not making an attempt to deliver the package. I don't know if it is time, or not wanting to be bothered. For two days I sat home waiting for a delivery and two days I have received an email stating "Customer not available". [protected] is my FedEx tracking number. Dates of "attempted" delivery is 08/14 and 08/15.

Desire outcome: to give drivers access to customers, i.e., use intercom to call customer down to pick up package, or text or email stating driver needs for you to do curbside! NOT A PROBLEM! I can go downstairs to pick up my package. Just a suggestion.

I was tracking package since it left shipper. Day of delivery I made sure to watch for delivery truck. They are horrible about just pitching packages in driveway. Not at door or on porch.I got text package was delivered. They didn't deliver to MY house. I Waited all day on them. Ive called every number I can find. No help. Finally emailed shipper asking for help. Complete idiots working at fedex. Or thiefs.

Fedex sent me text and emails backing up my delivery for days. They had the nerve to send a message this morning stating that my delivery was made yesterday and no signature was required.

What they didn't know is that I'd be taking screen shots of all the emails and texts and that I have a camera showing that there wasn't a fedex driver anywhere on my property yesterday! I wonder when they became a bunch of liars because I always had nothing but good words to say about them! I can't understand how they delivered when I received two messages telling me my order wasn't going to be delivered until today!

I was given a tracking number by Fedex and told my package would be delivered by the end of the day. Two days later and it's still not here. I am more upset about Fedex breaking their word than not having the item. What good is a company if they don't keep their word?
If any Fedex management is reading this my tracking number is [protected]

I have on several occasions told drivers not to leave packages in the driveway in the weather when they can walk 20 ft and put it on the front porch. I am sick of their poor delivery service and lazy drivers. They have damaged every package they have ever delivered. My next recourse will be next time on my property I will have them arrested for tresspassing. They are the worst.

Priority delivery service was paid for. Delivery was supposed to be by 10:30 am CST. Package didn't arrive until 4:00pm. Service was between San Antonio Tx and Houston Tx.
Fed ex customer service provides computer generated canned responses online and barely English speaking individuals well versed in canned answers over the phone.
The damage has been done. They can do nothing to fix the late arrival of the documents.

Next time it will be UPS or even USPS.

I'm so upset and disappointed in the quality of service with Fedex in the recent past months.

They are not accurate when you call to track status of your packages anymore.

They have started holding packages in Customs and aren't accurate with when package holds will be released.

I was laid off due to the pandemic and have started a small business which helps with my bills and overall maintaining my life.

This is unacceptable. What can I do. I've tried escalating to management but it's like a spinning wheel.

On May 9, 2020, I placed an order online for a set of glasses and a salad bowl. Both arrived on May 14, 2020. The salad bowl was not what I expected and frankly, did not look suitable to serve food in, so I started an online return at the Bed, Bath & Beyond website. Following their directions, I repackaged the salad bowl and took it to a FedEx office in Olathe, Ks. The FedEx tracking number was [protected]. When I did not hear from BBB about the status of my return or receive a refund, I started tracking it online. BBB makes it incredibly difficult to find information about returns on their website, but eventually, through trial and error, I found it at this URL: https://tracking.narvar.com/tracking/bedbathandbeyond/fedex?tracking_numbers=392935658787&type=ret&locale=en_US&order_number=BBB6482735810. This is where I learned the salad bowl had been received by a fellow named Ewing at BBB's Lewisville, TX facility on May 21, 2020 at 11:33 a.m.

I waited a while to contact BBB due to the coronavirus things going on, but now, when I contact them, asking about my refund, they send me an email saying they will respond in 5-7 days. The last email I got from them with this message was on June 28. I still don't have my refund and no one at BBB is responding. I've attached some screenshots to verify my complaint. I just want my money back. Can you help? Thank youl

FedEx truck number 410532 was speeding on Hillside Dr. in Warne, NC this morning at approximately 10:30. She was doing at least 35 on a 10 mph speed limit curvy mountain road. My wife and I were walking our dog when she flew around the corner and had to slam on her brakes. This is a private road. We have several elderly folks who walk with walkers up here, and even more who walk dogs on a regular basis. I signaled for her to slow down which she did until she passed us, then accelerated again.

On her way back down I stood in the middle of the road with my hand up to attempt to stop her and talk about respecting the people who live on our street. This time she did not slow down much and kept coming. Had I not moved out of the way, I believe she would have hit me. She would not look me in the eye as she passed, and again hit the gas full-on after I passed her mirror. I banged on the side of the truck for her to stop, but she didn't.

There is no excuse for her blatant disregard for our residents' safety. Several residents have already stated their disgust for the way FedEx drivers speed up our road. UPS drivers respect the speed limit and the people who live up here. Yours do not. Besides the danger to our neighbors, the speed at which your trucks round our corners are destroying our road.

I know FedEx doesn't really care about how their drivers behave as long as they get their packages delivered, and this will probably fall on deaf ears, but next time, I will have my phone ready to video.

I've been told two days in a row that delivery attempts were made. Lies ! My wife and I have both been home. We consumers are going to have to come up with ways to cost Fedex money. Maybe the insurance on their drivers and trucks need to have a spike for some reason. I'm sure they think a few people can't hurt them, but maybe a lesson will be taught.

The tracking number showed that my husband's medicine which requires a signature was out for delivery at 8:05 am today. I watched the FedEx truck go right past my house and never even slow down possibly because it was raining and he didn't want to get wet. I checked the tracking number again and it showed back at the Ladson, SC facility and scheduled for delivery the next day. We have contacted our medication provider requesting that they do not use FedEx for any future deliveries. Not using a dependable delivery service for medication is totally unacceptable and it is obvious by the number of complaints that FedEx is not dependable.

I filed a complaint on a driver a month ago as I did today on him and to have a superviser to call me and still at this time nothing. The driver still dosn't ring my doorbell and leaves the pkg. In plain site so anybody can steal we have a high schoold near by, anyway a month passes by and he did it again he also drives very fast in our neighborehood where we have a lot of kids playing also he turns around in the middle of the st. This guy should not be driving for fedex also hes is very rude. So another words I could go on and on but I perfer if the general manager to call me. Aso I had a lot of other fedex drivers dilvered pkgs. To my house no problems and they are very courteous.

Thanks,
John pashinski
[protected]

My tracking # for today is [protected]

My tracking # a month ago was [protected]

Btw the later tracking for my pkg. [protected] I have a picture I took how it was opened? Damage

FedEx is a joke! We ordered injectors for my husbands truck. They were supposed to be delivered Friday, 6/5/20. They never came. We called FedEx and finally were able to get connected with someone, that suggested we come to the site and pick up the package. The site was 30 minutes from our home. After waiting an hour, my husband was told that they were unable to retrieve the package because it was loaded into a trailer. What is upsetting is that a replacement barcode was placed on this box at the same time my husband was at the site location. A FedEx employee had their hands on this box, and couldn't bring it to the front?! Now, this is not a pair of shoes, it's a vital part to a truck. We had a scheduled vacation for Sunday,

My name is Beverly Dolan I ordered a purse from Ebay. My package tracking number [protected] was marked as delivered to my door today May 28, 2020. I waited for several minutes over half an hour for a customer service representative to come on the line and tell me that I had to go back to the sender to find out where my package is/fix the problem. What then is the point of your customer service61290983208225058894 in the first place. Throw the responsibility back on the shipper? Looky here, your reputation is not a fantasy-like in the movie 'Cast a Way' anymore. What goes on with your company in real life? I realize with Covid 19 you may not want to obtain a signature, but a knock at the door would help greatly. Why was there no knock at the door or ring of the doorbell which can be seen plainly on the doorframe? Amazon and UPS do so even thought they walk away immediately afterward, at least we can know the package is there.

Absolutley the worst customer service on the planet. There is wrong info in regards to delivery time etc... and over worked and under paid people who sound like they are working in there bathroom. Seriously Fed-ex? I called and all I heard was a lady yelling at her barking dog in Spanish! They provide nothing more then what the useless info you see on the website. Such a joke! Lame too!