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FatWallet
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2.3 6 Reviews

FatWallet Complaints Summary

2 Resolved
4 Unresolved
Our verdict: Engaging with FatWallet, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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FatWallet reviews & complaints 6

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ComplaintsBoard
K
5:13 am EDT

FatWallet not what it used to be anymore

FatWallet is not what it used to be and it' frustrating. They no longer advertise interesting deals. Only those that are sponsored. And not always they are useful. It's all about money. No new idea, nothing for customers.
Disappointed with what I see every day on this website.
So many people say the same, most of them don't like it, so maybe it's a great reason to listen to us and do what we ask?
But of course, the miracle won't happen, because again, it's all about money.

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ComplaintsBoard
L
5:34 am EDT

FatWallet They don't care about real deals anymore, only deals that make THEM money

Since they were bought by ebates they are only interested in deals from their sponsors. To prove my point you just have to look at the promotion they are currently running where you get a free t-shirt if you post a deal by one of their sponsors. They don't care about real deals anymore, only deals that make THEM money (referral money kicked back to them). Deals are now poor or late after having been posted at another board hours earlier (They even give credit to other boards for the posts, why not just go to the other boards?). They favor a few posters and don't apply the posting rules to them so it has become a very poor site for people to post at and the board reflects this. Not what they used to be and going downhill from there Look at all the reviews of this place (here and other review sites) and you will see almost all negative reviews for 2012 since the changes.

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ComplaintsBoard
S
1:54 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FatWallet terrible site interested in their profit only

Since they were bought by ebates they are only interested in deals from their sponsers. To prove my point you just have to look at the promotion they are currently running where you get a free t-shirt if you post a deal by one of their sponsers. They don't care about real deals anymore, only deals that make THEM money (referal money kicked back to them). Deals are now poor or late after having been posted at another board hours earlier (They even give credit to other boards for the posts, why not just go to the other boards?). They favor a few posters and don't apply the posting rules to them so it has become a very poor site for people to post at and the board reflects this. Not what they used to be and going downhill from there

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Is FatWallet legit?

Our verdict: Complaints Board's thorough examination reveals FatWallet as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, FatWallet stands out for its commitment to quality and security. Clients considering FatWallet should delve into its customer service record to gauge compatibility with their expectations.

FatWallet earns 96% level of Trustworthiness

Perfect Trust Endorsement: FatWallet achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for FatWallet. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of FatWallet's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Fatwallet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fatwallet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for FatWallet have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up FatWallet and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with FatWallet's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
  • There was some difficulty in evaluating or examining the information or data present on the fatwallet.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • FatWallet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
R
7:36 am EDT

FatWallet Free stuff section is terrible

Hot deals have gone downhill since top poster left. Ssite purchased by ebates and now they push the deals that give them the most return. Seems everything is either a Sunday sale item or copied from slickdeals.net a few hours after it is posted there. Free stuff section is terrible.

Not close to what it used to be.

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ComplaintsBoard
S
4:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FatWallet Anti - Military

We run a program that puts donated kindles into our servicemens hands to help with being away from home serving our country.
For a long time we were posting offers for free kindle books at fatwallet and directing our service members to the site. Fatwallet has decided that we are no longer allowed to post these free kindle books by themselves for our service members (and their members) and banned our volunteer from the site. It appears the books popularity boosted our poster to second on their leaderboard and other posters complained. Since fatwallet was purchased by ebates they appear to have become more profit directed. They do not support our military in this instance

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Update by serviceman
Jun 22, 2012 4:44 am EDT

Will pass this information on

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ComplaintsBoard
S
2:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FatWallet banned

Myself & another person were banned from posting on the site. I log on today & see that he now has full access to the site, I do not, I sent in a message, was ignored. I then wrote to Tim Storm himself, he replied, AVOIDING my question as to why the other person was 'unbanned' & I wasn't. Wrote him back, he is now refusing to email at all. He and his mods broke his rules for the site. I find this extremely UN -professional of Mr Storm! He needs to wake up & take a look around his site

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Phone number

+1 (888) 634-0098

Website

www.fatwallet.com

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