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2.3 3 Reviews

Fasturtle Interactive Complaints Summary

1 Resolved
2 Unresolved
Our verdict: Engaging with Fasturtle Interactive, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Fasturtle Interactive reviews & complaints 3

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F
5:04 pm EDT

Fasturtle Interactive seo services and ppc

I signed up with Fasturtle and was promised a team run by former Googlers (whatever that means.) Their reporting was confusing and every time I asked for specific questions I could not get straight answers. I saw no valuable return of investment and felt their SEO was a bunch of lies and rubbish. The owner Eric Olson is a smooth talker who manipulated me into a contract and when I stopped paying, threatened to take me to court or submit my business to collections despite the fact that his company was hired to help make me business. He was not by law fulfilling his end of the agreement and after doing legal research and speaking with a lawyer I found that the State of Arizona actually supports the consumer when services are negated. Everytime I called I was given the run around, it seemed like their Account Executive who was nice, was disorganized and almost timid. This company wasted my money, time and is not worth signing up for.

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2:21 pm EDT

Fasturtle Interactive SEO

Spent thousands on "SEO" at this company. There owner Eric promised me that my business would grow and we'd show up on the first page of google everywhere and after months, I found out that they did more harm than good with how we're represented. We spent a boat load of $ and the only thing we received was a half ### report that made no sense. Nobody from Fasturtle ever explained it to me besides a gal named Sheri and then she was gone suddenly. I kept trying to call the owner Eric but he never got back to me. I finally cancelled. The more I asked around the more small business owners I found that were ripped off by this Eric Olsen time and time again. Stay away from Fasturtle! They say the want to help small business owners like us but they just want our $ and do nothing to earn it.

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Illuminati9
, US
Nov 09, 2017 9:53 am EST

I agree, however I don't believe anyone will see this review. Fasturtle, took my friend's companies money after building a so-called app that never worked. They were out $40K. I just don't understand how a business like this can get away with this stuff and still have good standing with the BBB and have positive reviews. I hope karma catches up with them.

ComplaintsBoard
N
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Fasturtle Interactive Web Design Scam

I hired them to build a simple website for my company and it seemed like it was fine until their owner got involved. This guy Eric Olsen has no idea what he is doing. He sold us on some search engine optimization, and couldn't even get us ranked for some simple keywords. Now, I know it takes time to get ranked in search engines, but it has been almost a year and we don't even come up in Yahoo, Bing or Google. Overall, their designer are good, but just want to warn anyone looking for design services to stay away from Fasturte Interactive, they will rip you off.

Read full review of Fasturtle Interactive and 2 comments
Update by N. Hansen
Sep 09, 2009 12:02 am EDT

Good advise. I heard about that Eric Olsen ripping people off, especially small business owners. I will definitely pass the word to my colleagues about Fasturtle being a scam.

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Mr. Oliver H. Wain
, US
Apr 02, 2013 1:26 am EDT

Fasturtle has integrity. Eric Olson is a man deeply involved in charity and their programs work period. I've been with them over 2 years and it's nice to have a business that actually knows mine and doesn't treat me like a number.

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F
Fasturtle
Scottsdale, US
Sep 09, 2009 2:34 pm EDT

Funny how the individual who posted the complaint also commented on it?

Fasturtle is a top 10 ranked website design, development & internet marketing company. Fasturtle has also been an accredited Better Business Bureau member since 2004 and maintains a grade A rating. We value each and every one of our customers’ unique needs & concerns. We welcome feedback & the opportunity to improve services continually. Having served hundreds of clients in exceeding satisfactory fashion, we invite this author to come forward and contact us for qualification of this complaint.

For the record: Fasturtle evaluates each individual Search Engine Optimization customer & associated website carefully, and then hand selects keywords for submission to the top Search Engines. Prior to the launch of all Search Engine Optimization campaigns, those keywords are evaluated with our clients, and no submissions are made without prior approval from our clients.

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