SUBMIT A COMPLAINT / online order for one day shipping

United States
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Received the below for an item I requested the one day shipping option for... the link to cancel the order does not work and they don't respond via phone calls nor email...


Due to delays in our warehouse, we are still putting the finishing touches on your order. We're as excited for you to receive your order as you are! While we don't have an estimated ship date for you yet, we will be dispatching your order and sending you a tracking number ASAP.

If you'd rather not wait any longer and would like to cancel your order for a refund or gift card, please click here and we will make every effort to cancel your order. Please note that we are unable ro cancel orders that are already in the process of being shipped. Of course, if you want to wait for your order, you don't need to do anything.

While we do not anticipate a significant delay, we will be monitoring your order - and if it doesn't ship within 10 days of your original order date (and you don't cancel prior to shipment), we will automatically cancel and issue a refund to your original form of payment.

Thank you for being a valued #NovaBabe."

Apr 14, 2019

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