FashionNova — charged twice for one order.
I made one order of nine items of clothing from your store and for some reason I have been charged and my mother has been charged €167.25 on my mother's VISA on the 27/09/19 and for the same order I have ALSO been charged on my VISA for €167.53 on 26/09/19. I should not have been double charged. And I DO NOT want TWO parcels!! I need you to refund me on my VISA. Contact me ASAP.
Updated by Jamie Castillo, Oct 01, 2019
Hi I didn’t order twice, they have a policy on their website that if a card is declined, the payment strictly does not go through. I only have one order with one tracking number with nine items. Thanks for your help though.
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