FashionNova — charged my card twice for one order!!
I ordered stuff from fashion nova and it was all together $118.91. I paid the price and my card got charged for it on August 19th 2019. On August 20th 2019 my card got charged another $118.91. But I didn't order anything more.. I need my money back pls and I don't want a store credit refund because I'm not returning anything and I didn't buy anything with that extra $118.91 it would make 0 sense to get store credit pls pls respond
FashionNova Customer Care's Response · Aug 21, 2019
Regarding the complaint made by the Consumer:
We appreciate the opportunity to address the Consumer's concerns. We are happy to help.
In order to further investigate and assist the consumer with their inquiry we require more information. We ask that the consumer provide their inquiry along with their order details to our customer care team at [protected]@fashionnova.com.
We sincerely apologize for any inconvenience and look forward to working with the consumer.
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