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I ordered stuff from fashion nova and it was all together $118.91. I paid the price and my card got charged for it on August 19th 2019. On August 20th 2019 my card got charged another $118.91. But I didn't order anything more.. I need my money back pls and I don't want a store credit refund because I'm not returning anything and I didn't buy anything with that extra $118.91 it would make 0 sense to get store credit pls pls respond
The complaint has been investigated and resolved to the customer's satisfaction.
I was charged twice for the same order and fashion nova keeps telling me they cannot cancel my order. I do not want to cancel my order, I do not want to be charged twice.
I just got this too, I was charged $64.80AUD twice!
I order both of my Boy’s something on line and one item was 221.47 and the other was 229.94 and I was charged twice for both orders! I’m highly upset about this because I was changed $851.00 and I would like help on this matter as soon as possible
This just happened to me an hour ago. I wrote to their help centre and used their contact us link, hopefully we can get some answers. They charged me for my order which was 68.03 and then took out another $65.99 for nothing 🙄 pls let me know if they get back to you
i think this happened to me just now, placed an order for $178 last night, go to look at my account this morning and $350 is gone! good to know other people have had the same thing happen
This just happened to me today !
This happens to me last night, they took $350 out of my account when my order was only $160. Did you get your money back? I’m really stressing out
This happens to me today, Did you get your money back ?
I bought something that came to a total of $119.86. Then after that I got charged $117.80 by fashion nova for something I didn’t even pay for. FASHION NOVA CAN YOU DO SOMETHING ABOUT THIS.
Did you end up getting this sorted? I hate that they take out big amounts of money
I meant I get texts with each transaction and when my bank account is less than the previous amount
This just happened to me right now.Luckily I get texts when my bank account with each transaction.Shame on you fashion nova.