FashionMia
reviews and complaints

I, like many others, was fooled by the beautiful photos on FashionMia's website and decided to purchase a stunning matt-black skater dress with a lace trim for a total of GBP?26.84, including nearly GBP?6 for shipping. However, what I received was not at all like what was pictured. The dress was made from cheap, shiny lining fabric, had puckered seams, and lacked the "skater" flare that was advertised on the site.

I politely contacted the company for assistance in getting a full refund for an item that was not fit for purpose and not as described. However, my troubles began when the "dispute managers" offered me a measly US$8 (note the wrong currency) if I kept the dress, then US$5, then US$6, and then US$5 again in order to "help" me "cut" my "losses". They took no responsibility for the mis-selling and only offered to let me return the dress at MY cost for a refund of ONLY the cost of the garment (which they still claimed was in US$).

I took my issue to Paypal when it became impossible to deal with the two "dispute managers" contradicting themselves and insulting me by suggesting that I had to "cut" my "losses" as though it was a case of me changing my mind. Despite this, they persisted and even ignored my request to keep the conversation professional and on Paypal.

It's now a matter of principle for me, and if FashionMia were in the UK, I would have reported them to trading standards by now. Instead, I've had to ask Paypal to intervene and resolve this. It's disappointing to see a company that claims to offer quality clothing and customer service treat their customers so poorly. I worked hard for my money, and it's frustrating to see it wasted on a product that was falsely advertised.

I gotta say, I wish I had read the reviews before I made my purchase on FashionMia. I mean, I placed my order and then started reading the reviews and boy was I in for a surprise. I immediately (within 5 hours) started the cancellation and refund process.

Now, let me tell you, it has been a journey. I have exchanged no less than a dozen emails with them. They offered me a discount, free shipping, and even a store credit, but I declined all of it. I just wanted my money back, plain and simple. They kept asking me why I wanted a refund, but I told them it was none of their business. I just wanted my money back.

Then they told me they would put the money in a "wallet" and I could use it for a future purchase. I said no, I wanted a full refund. But they insisted that this was their refund process and I had to go through it. So now I'm waiting for the money to be placed in my wallet and then I'll have to go through whatever steps are needed to get my money back. And to top it all off, they told me the process could take up to 45 days. Can you believe that?

I buy from a lot of reputable stores all the time and their refund process is immediate and hassle-free. I mean, look for sales and buy from reputable companies, that's my advice.

I have to say, I do a lot of online shopping and I have never, ever experienced anything like this. If I had the time and motivation, I would contact the Better Business Bureau and report their horrible service and apparent actions to not follow their own return policy (which is stated on their website) and their actions to steal money from unsuspecting customers.

I want to thank all of you who left comments warning others about FashionMia. It was because of your comments that I even started the refund process. And I want to warn others to be careful when ordering from non-recognized "stores". Always check for comments and reviews before making a purchase.

I gotta say, I bought some dresses from FashionMia on February 14 and then again on February 16. But it's already March 4th and I still haven't received my dresses. I tried calling the number on their website but no one picked up, so I had to leave a message. I also sent an email asking about the status of my order and got a couple of responses.

On February 21, I got an email saying sorry for the delay and inconvenience they caused me. They said my order was being processed and they would ship it as soon as possible. They also said they would speed up my order if there were any other problems. Then on February 22, I got another email saying they were sorry for the inconvenience and that my order was delayed because of the large demand of orders they received recently. They said two items were ready for shipment and would be arranged in 24 hours, and that the shipment for the remaining item would be arranged when it was ready for delivery.

But then I got another email saying there was only one item ready for shipment and that the shipment for the remaining items would be arranged when they were ready for delivery. They said it would still take 4-6 days to be ready for delivery and offered me a $5 coupon as compensation for the inconvenience.

Honestly, this whole process has been so frustrating. I've never experienced anything like this with an online business before. It's really annoying that the items I purchased may not even be available at the time of purchase, and that I have to wait for more than 3 weeks before getting what I paid for. And the $5 coupon they offered me as compensation is just insulting. I'd rather just receive my dresses already. So if you're thinking of buying from FashionMia, be warned that you might have to wait a long time before getting your items. Good luck!

Fashionmia is a website that claims to sell fashionable clothing, but their business model is far from it. If you order more than one item, they will BO every single time, and it's unclear why they do this. When they do fill orders, it's just to generate a tracking number, and they know that customers won't want to pay to return items to China with tracking. If you contact them, they will try to cut a deal with you, offering you $20 to keep the item.

If you insist that they didn't send what you ordered, they will only provide a return address to China. If you make the mistake of sending without tracking, they will claim they never received your parcel. Shipping three dresses in a medium flat rate priority box will cost around $75, so it's important to double-check that the service you choose includes tracking.

The quality of the garments is shockingly poor. The fabric is not what was pictured, and there are often threads and brown smears on the clothing. It's like someone put their hand over their eyes and grabbed the first item they could find. The worst part is the fabrics, which are not meant to be worn. These rags are Wear and trash, not wash and wear.

Fashionmia's business model seems to be based on memorizing Paypal's rules, rather than making wearable fashion. They cherry-pick cute pictures from the internet and show them on their website. They then take those pictures to their manufacturers and ask them to make the clothing as cheaply as possible, without spending more than a dollar. The result is clothing that is not worth wearing.

If you want to buy from Fashionmia, use their USA address, which is Tranplus Union Inc, 20515 Walnut Drive, Walnut, CA 91789. However, it's important to note that I was turned down twice in my attempt to recover money through Paypal, and even lost in the appeal process. A supervisor didn't believe me when I said I learned about Fashionmia on Paypal's forum. I even contacted the president of Paypal on Facebook, but received no response.

In conclusion, Fashionmia is not a safe website to buy from. They have a specific business model that is not based on selling fashionable clothing, and their garments are of extremely poor quality. If you want to buy from them, use their USA address, but be aware that you may not be able to recover your money if something goes wrong.

I'm writing this update to share my experience with FashionMia, a company that has caused me nothing but frustration and disappointment. It seems like the only way to get any response from them is to leave negative reviews, which is why I'm sharing my story.

My last review was on June 17th, when I was still trying to get them to remove the shipping charges that they had promised to waive. They even denied ever making the offer, but I had proof in the form of screenshots of the email where they had promised free shipping. This had been going on since April 27th, and it took months of back and forth emails to finally get them to honor their promise.

After my last update, I finally received a response saying that the shipping charges had been taken care of and all I needed to do was place my replacement order. I did so on June 27th, and the order went into processing. According to their website, processing takes 3-5 business days.

However, it's now July 12th and my order is still in processing with no change in status. I've sent emails asking for an update, but have received no response. This is just the latest in a long line of issues I've had with FashionMia.

It all started when I placed an order on December 1st, 2017. I immediately regretted it and tried to cancel and get a refund, but was unsuccessful. Now, eight months later, I still haven't received my replacement product or a refund. I've sent over 60 emails and have been promised refunds and replacements that never materialized.

It's no surprise that FashionMia has mostly 1-star reviews on consumer reporting websites. Their level of service is unacceptable, and I'm tired of dealing with them. I just want my order and to be done with this company for good.

FashionMia is a website that offers a wide range of clothing, including winter coats, at very low prices. At first glance, the prices are very attractive, but as the saying goes, "If it sounds too good to be true, it probably is." As a frequent online shopper, I have learned to be cautious when it comes to websites that offer such deep discounts.

While browsing through FashionMia's website, I noticed that the descriptions of the clothing items were sparse, and there was little information about the materials used. The reviews, if there were any, were overwhelmingly positive, which made me suspicious. I decided to do some research before making a purchase.

One of the first things I did was to check the Better Business Bureau's website to see if FashionMia was listed. The BBB is a consumer protection agency that investigates complaints about businesses, products, and customer service. While not all legitimate businesses are listed with the BBB, it is a good place to start when researching an online store.

I also did a Google search of FashionMia and read reviews on several different websites. I found that many people had had negative experiences with the website, including receiving poor quality items or not receiving their orders at all.

Another important factor to consider when shopping online is the returns policy. I made sure to read FashionMia's policy carefully to see if I would be able to return any items that didn't meet my expectations. I also checked their shipping policies to make sure I wouldn't be hit with any unexpected fees.

In the end, I decided not to make a purchase from FashionMia. While the prices were tempting, the lack of information about the items and the negative reviews made me too wary to take the risk. As the saying goes, "Buyer beware!"

I ordered from FashionMia on June 18, 2018. The website stated that it would take 3-5 weeks to receive my order. However, every week, I received a different excuse or a change in tracking number as to why I had not received my order. After lodging a complaint with PayPal, the items magically turned up 10 days later via air mail in late October 2018. Unfortunately, the garments were not acceptable, so I contacted FashionMia for a refund. However, I was told that I could not receive a refund until I closed my complaint with PayPal. I closed my complaint and sent back the items, but it cost approximately $35 to return the items to China. I checked the tracking and saw that FashionMia received the garments on November 11.

Then came further excuses, including that they could not do a refund because they no longer used the PayPal payment channel (which was a lie), that they would not do a refund until the PayPal case was closed (which was already closed before I returned the items), and that they had not received the returned items (which was not true according to the tracking information). Their latest excuse is that the finance department wants to do all refunds together at the end of January.

I would not recommend ordering anything from this website because they are a joke. Their latest email today states that the refund will take another 25-30 days. I have included some of the email ping pong and excuses they use below.

As you have noted yourself, I have waited a long time. The order was done on June 18, 2018, which took over 4 months to get to me (your website indicated 3-5 weeks). Then I sent the unacceptable items back, which you received in November 2018. Then came all the excuses like haven't received the returned items (tracking showed otherwise), can't refund via the payment method (I paid through PayPal, which your website still supports), so you will give me a credit voucher (NO, I will never buy from you again), and now you ask me to wait until the end of January for the refund because the financial department wants to do them all together at the end of January?

None of this is acceptable, not even close. What sort of game are you playing with people's money? What is the next excuse you will come up with? I want compensation. I want the full amount I paid back, which is AUD $80.00, via PayPal IMMEDIATELY. I think that is fair. I will still be out of pocket by the postage amount I paid to return unacceptable items to you. Remedy this immediately, or I will seek a refund through my financial institution, and they will recover the AUD $80.00 entire payment.

In conclusion, I would advise anyone to avoid FashionMia. They send wrong sizes and avoid giving refunds.

I recently had an experience with FashionMia, and I must say that it was not a pleasant one. I received an email from them apologizing for the long wait, and they claimed to have sent me an update on my order status. However, their subject line made it seem like I hadn't read their previous email, which was not the case. I replied to their email, expressing my frustration with their manipulation tactics and their failing business.

It seems that FashionMia has a history of not delivering partial or full orders, as well as not providing refunds. They are quick to take people's money, but not so quick to fulfill their end of the bargain. This is unacceptable, and I am not the only one who feels this way. Many negative reviews have been written about FashionMia, and it seems that they are not taking responsibility for their actions.

I have made it my mission to spread the truth about FashionMia and their fraudulent ways. I have posted negative reviews on various sites, and even on their YouTube videos (although they blocked my reviews). I believe that if enough people speak out against them, they will not be able to get away with their ongoing scams.

FashionMia's closed minds and hearts prevent them from sympathizing or empathizing with the pain and frustration that they cause their customers. However, I trust that their moment of truth will come in due time. The energy that they put out into the world will come back to them, and they will have to face the consequences of their actions.

I urge FashionMia to wake up and realize that they are not just a business, but they are souls who have the power to make a positive impact on the world. They need to make amends for the harm that they have caused, and treat their customers with the respect and care that they deserve.

It is especially cruel for FashionMia to manipulate little girls by sending them free items in exchange for good reviews. This is not only deceptive, but it is also heartbreaking for the innocent children who are caught up in their fraudulent ways.

If FashionMia continues to ignore the messages of their customers, they will spiral down like a raging whirlpool. They will feel the collective heartache that they have created, and they will have to face the consequences of their actions. It is time for FashionMia to take responsibility for their failing business, and make a positive change in the world.

FashionMia is a company that has been mistreating people for a long time. It's only a matter of time before they mistreat you too. They ignore people, including their customers, which is a form of emotional abuse. I placed an order in March and it's almost June, and I've only received 2 out of 13 items I ordered. I've emailed them several times, but they ignore the details of my messages and just reply with insincere statements like "We will send it later" or "Please be patient." How much more patient is a customer supposed to be? There are plenty of international businesses out there that deliver in a reasonable amount of time. FashionMia is beyond unreasonable, and they're basically insulting. They are very quick to take your money, but when it comes to delivering, they're nothing but empty promises and the avoidance game.

I've asked for a refund four times, but once again, FashionMia ignored my messages. It's completely understandable to get excited about low prices, discounts, and sales, but at what price? Is it truly worth having companies like FashionMia continually disrespect and mistreat interconnected souls? Of course not. I'd much rather love myself unconditionally, which includes respecting myself, shop elsewhere, pay extra, have great quality clothes or other products, and receive great customer service that many companies out there are willing to give.

When we habitually think and live with a poor person's mentality, then we will always be poor, always looking for the cheapest things, and/or barely making ends meet with a mega load of debt. And, we will only attract to us like energies, like people with poor character, poor quality products, and poor treatment. However, when we develop a habit of thinking and living with an abundant person's mentality, especially accepting, embracing, and even deeply loving more and more aspects of ourselves, then we will attract to us like energies/various forms of abundance, such as: more money (even financial freedom), authentic people with character, good quality products, and respectful and kind treatment.

I realized that I deserve much better than companies like FashionMia, and I will never purchase from them again. I wish for my interconnected soul brothers and sisters to also realize their divine self-worth, a soul's birthright/gift from the I AM/aka I (God) AM (Goddess) PRESENCE/ultimately, the Holy Spirit/Source/Prime Creator/Creator of All Creation/Crop Circle 6666/DIVINE ANCIENT MOTHER GODDESS.

FashionMia replied to my review with a useless email. They tend to take action only after they notice a negative review on major sites. They gave me the same old, sad excuses, to include "Since it is an international shipping from Hongkong, It will need 10-20 working days more for shipping on delivery. Please wait patiently and hope you receive it early." I ordered and paid in March, and now it's almost June. There is no more patience. They also offered me a cash coupon for my next purchase, but why would I want to shop from their incompetent company again? I have a very strong feeling that FashionMia will go spiraling down like a raging whirlpool. And don't even think that changing your company name or any other clever methods will save you from the downfall that you brought upon yourselves. I'm done with you.

So, I recently purchased a dress from FashionMia for my daughter as a Christmas gift. However, I was extremely disappointed with the product. The fabric was not the same as the picture, and the dress was longer than what was shown in the picture. Moreover, the dress was sewn together incorrectly, and the front could not be worn as it was shown in the pictures. When my daughter tried it on, it was almost ball length on her, which was not what I expected.

I immediately emailed FashionMia to express my concerns, but it took them a week to reply. When they finally replied, they told me that it would be more expensive for me to return the dress to China. Instead, they offered me coupons, which was not helpful at all. I was extremely disappointed with their customer service.

To make matters worse, my daughter had previously purchased a dress from FashionMia a year ago, and she had the same experience. The dress was sewn together poorly, and the picture was not the same as the dress. It seems like Photoshop is a department at FashionMia.

I regret not doing my research before purchasing from FashionMia. I usually google stores before making a purchase, but I didn't do it this time. I learned my lesson the hard way. I would never buy from FashionMia again. It's not worth the risk. The chances of receiving a poorly made product are higher than receiving something you would actually wear. Save your hard-earned money and shop elsewhere.

I have had a terrible experience with FashionMia. It has been well over 30 days since I placed and paid for my order, and every representative I have spoken to has lied to me. They told me to close the dispute in PayPal and then my money would be returned immediately. However, today is now August 3, 2017, and I still have not received my refund.

On July 28, 2017, Valerie from the customer service team said, "Please kindly understand that the Financial department is off working during weekend, that's why your Wallet refund delayed. But please kindly rest assured, once your Wallet refund is done, then I will apply for the withdrawing for you timely. Thanks for your tolerance again and again."

Then, on July 30, 2017, Megan said, "I've confirmed with related colleague, your $65.82 wallet refund will be finished within 48 hours. And then we will withdraw the amount from your wallet and refund to the same card you paid us."

And on July 31, 2017, Mandy said, "I have contacted with our related colleagues in financial department and submitted the withdrawing request. The refund will be transferred to the same account you used to pay within next 15--20 working days. Please don't worry."

These are only a few of the many lies and deceitful, purposely misleading emails from this unethical company. These people are the most dishonest criminals I have seen in quite some time. Do not, I repeat, do not buy from these people. They have their product but still will not refund my money. Today is August 3, 2017, and still no end in sight!

I recently made a purchase from FashionMia and I have to say, I am not impressed. I didn't realize at the time of purchase that the items were coming from China, which should have been a red flag for me. But I went ahead with the purchase anyway, thinking that the processing time was just due to the company getting items in bulk to provide good prices for customers.

However, after 12 days of processing, only half of my order shipped out. And when it finally arrived, it was in a small plastic envelope that made me laugh because I knew what to expect. The items I purchased were flat and flimsy, with material so thin that it was almost see-through. I even ordered a size larger than I normally wear, just to be safe, but the items that arrived were three sizes too small.

The craftsmanship was also very poor. The seams were jagged and the adornments (buttons) popped off as I tried on one of the dresses. And as I stood in front of the mirror, I noticed that the belt loops were different lengths and heights on the dress, which made it look very shoddy.

I immediately sent an email to FashionMia stating that I wanted to make a return and cancel the remaining portion of my order. But of course, they don't provide shipping labels, so I had to pay $60 to ship my 10 X 13 USPS envelope back to China. And since their website says they are celebrating the holiday for about 14 days, I presume my order will get there in about 12 days and it should take a while to get my refund.

Overall, I am very disappointed with my experience with FashionMia. The items were poor quality and the return process was very expensive and time-consuming. I would not recommend this company to anyone looking for quality clothing at a good price.

I recently had a terrible experience with FashionMia. I ordered multiple items from their website and only received one of them. When I contacted PayPal to open a claim, they were not helpful at all. I called them three times and explained the situation, but they still wanted me to pay in full even though I only received one item. It was frustrating that they didn't seem to care about their customers and didn't take the time to read through all the evidence I provided.

Luckily, I called my bank and they were willing to dispute the charge as long as I shipped back the item I received and provided the return shipping label. It was a hassle, but at least I was able to get my money back.

After I posted a negative review about FashionMia, they started harassing me through messages on their website and emails. They asked me to take down my review in exchange for a partial refund, but I refused. I stand by every word I said in my review and believe that it's important to let others know about my experience with this company.

I've also reported FashionMia to the Bureau of Consumer Protection under the Federal Trade Commission for false information and scamming. I encourage others to do the same. It's unacceptable that they lied about their quality, delivery time, cancellation policy, and refunds. They even made it seem like they were based in the US when they're actually in China. This kind of dishonesty should not be tolerated.

Overall, I would not recommend FashionMia to anyone. Their customer service is terrible and their products are not as advertised. It's important to do your research before making a purchase from any online retailer, especially one with a history of scamming customers.

I visited FashionMia's website back in March of 2018. I was on the hunt for a dress to wear to my son's wedding, which was going to be a grand affair with 400 guests in attendance. As the mother of the groom, I knew I had to dress to impress. That's when I saw it - the perfect dress. I showed it to a few people and they all agreed that it was the one. I knew I had to have it.

Now, I must admit that I procrastinated a bit and waited until the last minute to order the dress. But when I saw it on FashionMia's website, I knew I had to take the chance. I had six weeks until the wedding, so I figured I was good. I filled out all the necessary information online and requested that the dress be shipped to Canada.

A few weeks later, I received an email saying that my dress was on its way. However, I noticed that they were shipping it to the United States instead of Canada. I quickly changed the address and thought everything was sorted. But a week later, I received another email saying that I wasn't going to receive the dress after all. This was just three weeks before the wedding! They asked for my personal information and a picture ID so they could reimburse me. They directed me to a link to fill out the information, but when I clicked on it, the site was no longer available.

I called my credit card company and they said they would look into the matter and take off the amount I had paid. While I was relieved that I wasn't going to be charged for the dress, I was still disappointed that I wasn't going to get to wear it. I really liked it and would have preferred to have it.

A week after the wedding, the package from FashionMia finally arrived. I was excited to see what the dress looked like, but when I took it out of the package, I was disappointed. It looked like a cheap knockoff of a $500 dress and was poorly made. It looked like it was worth only $23. I was glad that I had bought another dress three weeks before because I would have looked like a fool wearing this one.

I wish I had read the reviews before ordering from FashionMia. If someone had told me about their poor quality and customer service, I would have never gone on their site or ordered anything from them. Don't be fooled by what you see on their website - it's not what you'll get.

I recently had an experience with FashionMia that left me feeling extremely disappointed. I had ordered two dresses from their website, one for an upcoming wedding and another for casual wear around the house. I placed my order on April 12, 2018 and was told that my items would be delivered within two weeks. However, almost a month went by and I still had not received my order.

I tried calling FashionMia multiple times and left several messages, but no one ever returned my calls. I even sent them an email explaining my situation, but still received no response. With the wedding quickly approaching, I was starting to get worried.

Finally, the week before the wedding, I received a message from FashionMia saying that my order had been shipped out. I had already contacted PayPal and they had agreed that if my dress did not arrive at least one day before my flight to Georgia, I would not accept the order.

When my package finally arrived, I was disappointed to find that only one dress had been shipped out. And to make matters worse, it was the casual dress that I had ordered for around the house, not the elegant dress that I needed for the wedding. The material was cheap and the buttons on the front were sewn on slanted, making it look unprofessional. There was even a big opening on one side that was not shown in their advertisement.

Since the dress for the wedding never arrived, I had to use precious time that I had reserved for spending with my family to go shopping for a dress to wear. Unfortunately, the wedding was taking place in a very rural town in Georgia and there was no mall nearby. I ended up having to wear a plain dress that I had packed for the rehearsal and an old skirt and blouse that I had already worn many times before. I was miserable and embarrassed.

I am still trying to get my money back through PayPal, but it is already May 15, 2018 and I have not had any luck. I am extremely disappointed in FashionMia and will never use their website again. I would rather buy from a thrift store than trust their business. If I could curse, I gladly would.

I ordered from FashionMia in May of 2018 through sitejabber. I received three of my items, but it's almost 2019 and I still haven't received the remaining five items that I paid for. They owe me about $89 and I haven't received any communication from them about a refund. Don't waste your time or energy on this website, it's a scam. All of the positive reviews are from people who work there, not actual customers. They think they're slick with their propaganda, but they're not fooling anyone. The 42% off deal is a scam because they promise to deliver your items in 7 business days, but it's been 2, 3, or even 4 months for some people. It's almost been a year for me and I still haven't received my items. They will give you silly excuses and try to go back and forth with you through emails, but there will never be a resolution. Save your money and go somewhere else. The clothes are not good quality and don't look like they do in the pictures. Spend your money where it's worthwhile and you actually get your items in a timely manner. Don't waste your time on this website, you can find better clothes for cheaper elsewhere.

I recently had an experience with FashionMia that left me feeling frustrated and disappointed. I had ordered a jacket for my mother as a Christmas present, but quickly realized that I wasn't confident about the size. So, I cancelled the order within a few hours and requested a refund.

To my surprise, FashionMia applied the credit to "My Wallet" instead of issuing a refund right away. They also informed me that due to the holiday season, refunds would take between 25-45 business days. I was okay with this and asked them to keep me updated if there were any changes.

After 45 days had passed, I followed up with FashionMia to see what the status was. They informed me that there would be another delay due to the "Spring Festival" and that my refund would be issued by March 20. However, on March 26th, I was informed that my refund would be issued by April 25th.

At this point, I was frustrated and just wanted to get something out of this experience. So, I accepted a credit a few dollars over my refund price PLUS free shipping. However, when I asked how to apply these to a new order, I was given a dozen different answers that did NOT answer my simple question.

Finally, on April 27th, I was told to pick my items, place my order, and stop before the payment processing to have them make the necessary adjustments. I did as instructed, but was shocked to find out that I still needed to pay for shipping. I was offered free shipping a month ago - why wasn't this corrected?

It's now May 31st, over a month since the order was "placed", and I've sent 8 emails to FashionMia with only 1 response. I've been begging them to take the shipping off so we can all be done with this nonsense, but nothing has been done.

Overall, my experience with FashionMia has been terrible. They've made many promises to me, but have failed to keep any of them. If you're considering buying from them, I would advise you to beware. You better hope you love whatever you buy because the consequences of trying to change your mind are ridiculously stupid.

Hi Fashionmia
I got your email about my order that was out of my stock.I am following your guide and replacing it with another item:

Product Code: insC4EFA1BC9AAB

Embellishment: double breasted
How to wash: machine wash
Occasion: basic
Collar&Neckline: band collar
Pattern Type: plain
Season: winter

Colour: Claret
Size: S
I am looking forward to your reply and delivery asap.

Many thanks
Enkelejda Mezini

Hi Fashion mIa

This is a complain about the order B2524298 which is placed from February 2019.
I have ordered 3 dresses and I have received in different times two of them.
I'm still waiting for the third dress and unfortunately I have not been informed about the third dress yet, that Is still not delivered yet.
I need some explanation about this.
Below I will send you the photo of the email of the order. The dress I am missing is the first in the order . Colour white and medium size.

I look forward to your answer

Kind regards
Enkelejda Mezini

2557012
WP-[protected] tennis bracelet gold 119A2116F28 $2.95 stones missing
D1F9E6296848 necklace gold $1.95 WP-[protected] broken
8D4F95522E08 drawstring dress $10.95 WP-[protected] I do not want

Exchange for larger sizes From 3XLave been trying since to 4XL

chiffon blouse D63F11091ADA purple $17.95
blouse white WP-[protected] $15.95 A32FCD788886
patch blouse WP-[protected] dark blue $20.95 40889838F13

From B2536243
crewneck blouse black WP-[protected] 970DC057F161 3XL to 4XL

I have been trying since June 10 to have this matter corrected or taken care of. I have been promised a return call, leaving my name, order number and a phone number to no avail. Now I am outside my return date because you have not gotten back to me. I have been a good customer. Why are you treating me so? Now I have made it to you in some form differently. I'm tired of this 'forgot' or get another pass name. I desire to keep the present number I used to get this communication. I don't want to use another password. Please communicate with me at 314/664-4737, or email me at [protected]@gmail.com

Thank you.

I ordered an orange dress from Fashion Mia around September or
October of 2018. I have sent more than 4 e-mails to Fashion Mia.
I have e-mails to prove it. Fashion Mia will not communicate with
me on a constant basis. I asked for the address to return the dress.
I sent it where I was told to send it and sent the tracking number.
right away. Then I was asked to send a picture of the dress and
item number and receipt where I returned the dress which I did. I am tried of going back and forth and not receiving my refund. The Post Office and UPS no
longer is able to provide tracking information on the package.

These blouses were supposed to be 4 X, they were WAY to small, even after I used your size chart. These blouses are made of poor quality, poor workmanship, and you should not be allowed to sell these products! I see now that your approval rating is 100 complaints. Had I known this before I ordered, I definetly would not have ordered. I would like my money refunded and a free shipping label sent to me, so I can return these items. Also, I ordered 4, so I would get free shipping. You notified me that one was out of stock and to order a replacement. When I did that, you charged me shipping charges on the replacement. So, besides being poor quality and product, you overcharged me! I will be waiting to hear from You. Doris House 1529 165th Manchester, Iowa 52057

Coat was too small for the size requested and one button completely missed being threaded onto the material. Went back and forth with customer service.. Each time someone else, each response was ambiguous with no clear path to resolution... I was told one of my options was to give the coat to someone and place another order with modest discount but was never given a clear path to do so... I believe there was a method of ambiguity and confused messaging in order not to deal with an unsatisfied customer... This was never resolved. Their complaint form did not work... Their chat service did not work... I had to take a screenshot of the complaint form and send as an attachment... Still, another service person with the same abstruse messaging. Order b2535838 name: sophie

I have been trying to receive a resolution in regards to 2 dresses that I have been paid and waiting for with no result. Attached is the screenshot of the conversation I had with fashionmia since even before january.

You will see the 2 dresses there that I was waiting for.

Please contact me at [protected]@hotmail.com as soon as possible.

Dresses can be forward to 10640 100 avenue edmonton ab, t5j 3n8 which I have been requesting to marguerite wang but no response.

Thanks,

Deborah beserve

I bought 11 items on january 2, 2019 - on january 31, 2019 I returned 8 of them as they were the size of a small child. I am usually a size 4. After a million emails back and forth, "customer service" stated that they will not return my money as they do not have proof that I returned these items. I provided them with a copy of my receipt and the sku numbers of the items I returned:
Order b2498666.
- autumn spring summer chiffon polyester women v-neck asymmetric hem plain long sleeve blouses (sku e9c41fe92fe4) - $9.95
- cutout bust darts plain skater dress (df203201f08d) - $15.95
- high neck patchwork striped long sleeve sweaters pullover (sku 81836c601b2b) - $16.95
- autumn spring polyester women cowl neck plain long sleeve t-shirts (?) - $16.16
- v-neck plain long sleeve sweaters pullover (?) - $16.95
- basic v-neck ruched plain skater dress (5ca0898dd2aa) - $24.95
- round neck plain striped batwing sleeve long sleeve sweater pullover (33bdddcedb31) - $16.95
I will never deal with this place again. It is the worst. Do not order from them

I am highly dissappointed in FashionMia. In December of 2017 I purchased 9 items that were defective, poorly made, and not as advertised on your website. I immediatly returned the items to the company. I was told that I would receive, y refund in the amount of $266.57, however it has been over one year and I still have not received a refund for the items that I returned. I have emailed the company nearly 30 times and their response is that the delay is due to their financial department.

I would advise anyone to never shop on FashionMia's website the items are not as advertised and you will never receive a refund for the items purchased.

I've included the communication that I have had with FashionMia below:

________________________________________
Re:We have received your message
30 messages
________________________________________
Mon, Mar 19, 2018 at 10:51 PM
To: Service FashionMia
Hi Kitty,

Are there any updates on my refund? It's been over two months and I have not received it.

On Wed, Feb 7, 2018, 2:12 AM Kitty from Fashionmia.com wrote:
Dear customer,

We will continue processing refund for you. Sorry again about this.
I will try my best to ask my colleague to speed up the processing time and take care of refund procedure for you. We will keep you informed when the refund has been completed in March.
To be honest, our refund system is really so slow but I am sure we never scam anyone and refund you finally.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

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===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Thu, Apr 5, 2018 at 12:31 AM
To: Service FashionMia
Hi,
I've been trying to contact your company for months now trying to get a refund. I was told that I would receive a refund. I have not received it yet. Where is my refund? I do not want to have to file a lawsuit against your company.

Disgruntled customer
[Quoted text hidden]

________________________________________
zora from Fashionmia.com Fri, Apr 6, 2018 at 5:17 AM
Reply-To: Service FashionMia
To: ""

Dear Customer,

Really sorry for hearing that but surely we will help you solve the problem. We fully understand the situation, and we admit it's our mistake, please accept our sincere apology to you.

We promise that you will receive your refund, and I will be here all the time to follow up your refund till you receive it.

Would you please just wait for a few days? And we will mark your refund as urgent; our financial department will process your refund in first priority.

Thanks for your patience in advance.

Best regards,

zora
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Fri, May 25, 2018 at 6:50 PM
To: Service FashionMia
Hi,

What is the status of my refund?
[Quoted text hidden]

________________________________________
zora from Fashionmia.com Sun, May 27, 2018 at 4:17 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
I'm very happy and grateful to receive your e-mail.
We apologize for any inconvenience caused to you.
I have checked the refund, there is something wrong with our financial account, we just fixed it. But we lost all the refund record and need to resubmit the refund request to our financial department. And the colleagues in the financial department are arranging the refund for the customers one by one. We are really sorry for this again and we will refund you within next 15 working days. I know you waited for long time and i can understand your feeling, i am so sorry for that again. I will try my best to take care the refund procedure. Please don't worry and wait for more days, i can guarantee you will get your refund. We will send you an e-mail once being completed.
[Quoted text hidden]

________________________________________
Tue, May 29, 2018 at 5:03 AM
To: Service FashionMia
Thanks for your response. Please confirm once the refund has been made.
[Quoted text hidden]

________________________________________
zora from Fashionmia.com Thu, May 31, 2018 at 9:42 PM
Reply-To: Service FashionMia
To: ""
Dear customer,

Thank you for your support and understanding.

We will let you know if the refund completed.

If there is anything I can do to help, please just let me know, I will try my best to help you.

Enjoy your lovely day.
[Quoted text hidden]

________________________________________
Sat, Sep 1, 2018 at 6:22 AM
To: Service FashionMia
Hi,

Please provide the status of my refund. It has been over 10 months. I am a lawyer and will pursue a lawsuit against your company.
[Quoted text hidden]

--

"The best preparation for tomorrow is to do today's work extremely well." ~Anonymous

________________________________________
Kitty from Fashionmia.com Mon, Sep 3, 2018 at 4:59 AM
Reply-To: Service FashionMia
To: ""
Dear customer,

We're sorry to let you know that we failed to refund you since the original payment way has been closed, sorry about this.

It has been over 6 months since you paid the order, so we could not issue refund for you, neither refund with check.

Could you kindly think about the $290 cash coupon we offered with free shipping? We will take your order in our first priority and ship it early.

If you accept we will send you the coupon code asap.

It is a promotion code that you can use very conveniently as cash on our website, if you accept we will send you coupon code asap and show you the way to use it.

Please think about it and let us know your opinion.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Mon, Sep 3, 2018 at 5:19 AM
To: Service FashionMia
Kitty,

I was promised a refund over 6 months ago in the original method of payment. I do not want a credit because your clothes are not quality.

I would like a refund on the card that I used to purchase my clothes.

I will bring a lawsuit against your company if I do not receive my refund.
[Quoted text hidden]

[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Tue, Sep 4, 2018 at 5:56 AM
Reply-To: Service FashionMia
To: ""
Dear customer,

Sincerely sorry that the original payment way has been closed, so we could not offer your refund in our system.
We really want to help you with this issue.
We applied that you can choose items within $290 then we will ship you with free expedited shipping to your address, if you do not want clothes here, there are bags and accessories that you can choose:
https://www.fashionmia.com/accessories-130/
https://www.fashionmia.com/bags-123/

We will take your order in first priority and ship it early. Hope you can think about it and let us know your opinion.
[Quoted text hidden]

________________________________________
Tue, Sep 4, 2018 at 7:47 AM
To: Service FashionMia
Good morning,

I requested a refund for my order in December 2017. I returned the items to your company over 9 months ago. It is your company's fault that the period has closed. I do not want a credit, as I no longer shop at fashionmia. I want a refund as promised by your company. If I do not receive a refund I will get my lawyer involved.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Sep 5, 2018 at 3:23 AM
Reply-To: Service FashionMia
To: ""
B2143733
Dear customer,

Thanks for your reply and sincerely sorry for the inconvenience.
We will continue processing refund for you if you prefer refund.
But please kindly understand that we have to contact with paypal to deal with your refund which might need a few more time, which might need 10-25 days or more.
Please kindly wait and we will keep you informed when the refund has been completed.
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Wed, Sep 5, 2018 at 7:00 AM
To: Service FashionMia
Thank you and I will expect to receive my refund within the next 25 days. If the refund has not been received within 25 days I will contact your company.

Thank you,

[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Sep 5, 2018 at 11:28 PM
Reply-To: Service FashionMia
To: ""
B2143733
Dear customer,

Thanks for your email and hope you're doing well today.
Please kindly wait and hope you get your refund early.
Have a beautiful day! ： )

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Mon, Sep 24, 2018 at 2:45 PM
To: Service FashionMia
Hello Kitty,

It has been over 25 days and I still have not received my refund. Please tell me the status of my refund.

Thanks
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Sep 26, 2018 at 4:26 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
We apologize for any inconvenience caused to you.

I have checked the refund, there is something wrong with our financial account, we just fixed it. But we lost all the refund record and need to resubmit the refund request to our financial department. And the colleagues in the financial department are arranging the refund for the customers one by one.
I know you waited for long time and I can understand your feeling, I am so sorry for that again. I will try my best to take care the refund procedure.
Please don't worry and wait for more days, I can guarantee you will get your refund. We will send you an e-mail once being completed from Oct.15.
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Wed, Sep 26, 2018 at 12:58 PM
To: Service FashionMia
Thanks. I will be expecting receive my refund by October 15th.

Thanks,

[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Fri, Sep 28, 2018 at 2:22 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Hope you're doing well today.
It's my pleasure, please kindly wait and we will keep you informed when the refund has been completed.
Have a blessed day! ： )
[Quoted text hidden]

________________________________________
Fri, Oct 26, 2018 at 1:30 PM
To: Service FashionMia
Hi Kitty,

It has been over 20 days since you said that I would receive my refund. Please provide a status.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Sat, Oct 27, 2018 at 3:56 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for contacting us and sincerely sorry for the inconvenience.
We will follow up status of your refund, please kindly wait and hope you get your refund early.
If there is still not any update by Nov.8, please let us know then we will check status for you again.
I know you waited for long time and I quite understand your feeling, I am so sorry for that again.： （
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Mon, Nov 12, 2018 at 3:50 AM
To: Service FashionMia
Hi Kitty,

I still have not received my refund and it has been almost one year. I will take your company to court to sue if I do not receive my refund by 10/15/18.
[Quoted text hidden]
--
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Tue, Nov 13, 2018 at 2:25 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for contacting us and sincerely sorry for the inconvenience.
I have asked my colleague to check the refund information with the transactions, please contact us 48 hours later then we will find out your refund proof here.
Your kindly understanding will be highly appreciated.
Have a good day~
[Quoted text hidden]

________________________________________
Fri, Dec 28, 2018 at 2:01 PM
To: Service FashionMia
I have been trying to receive a refund from your company for over 1 year. I will bring a lawsuit against your company and I will write bad reviews against your company.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Wed, Jan 2, 2019 at 4:42 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for your email and sincerely sorry for the inconvenience.
We checked you refund is failed in process as it has over 6 months.
We will continue processing refund for you if you still prefer refund.
But please kindly understand that we have to contact with paypal to deal with your refund which might need a few more time, which might need 15-25 days or more.
Please kindly wait and we will keep you informed when the refund has been completed.
Your kindly understanding will be highly appreciated.
Have a good day.
[Quoted text hidden]

________________________________________
Wed, Jan 2, 2019 at 1:40 PM
To: Service FashionMia
Thanks for your response. I have been waiting for a refund for over 12 months. I will proceed with a lawsuit if I do not receive a refund by 1/15/2019.
[Quoted text hidden]
[Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Fri, Jan 4, 2019 at 3:45 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for contacting us and sincerely sorry for the inconvenience.
We will follow up status of your refund, please kindly wait and hope you get your refund early.
I know you waited for long time and I quite understand your feeling, I am so sorry for that again.： （
Your kindly understanding will be highly appreciated.

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Is this answer helpful?
Please click on "YES" or "NO" to let us know. We will be using your feedback to serve you better.
YESNO
===========================================================================
fashionmia Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
www.fashionmia.com/resolution
Your case will be taken care of by our dispute management team in first priority.

________________________________________
Sat, Jan 26, 2019 at 11:54 PM
To: Service FashionMia
I have not received my refund. I will call my lawyer. I have waited over 1 year. [Quoted text hidden]

________________________________________
Kitty from Fashionmia.com Mon, Jan 28, 2019 at 4:38 AM
Reply-To: Service FashionMia
To: ""
Dear customer,
B2143733
Thanks for your reply and sincerely sorry for the inconvenience.
We checked your refund has not gone through successfully as there is problem with our system, sorry about this.
We will continue processing refund for you, please kindly wait and we will keep you informed when the refund has been completed.
Your kindly understanding will be highly appreciated.
Have a good day~
[Quoted text hidden]

________________________________________
Thu, Jan 31, 2019 at 11:59 AM
To: Service FashionMia
Kitty,

My refund does not need to go through Paypal because I paid using my debit card. It has been over 1 year and your company need to issue a refund asap.
[Quoted text hidden]
[Quoted text hidden]

THIS COMPANY COPIES THE PICTURES OF OTHER COMPANIES AS THEIRS. IT TAKES 2 MONTHS TO GET POORLY DESIGNED REPLICAS THAT LOOK NOTHING LIKE THE PICTURES OR FIT PROPERLY. THEY ARE MADE OF THE WRONG MATERIALS, 2 SIZES TOO SMALL AND SMELL. THE COLORS DO NOT MATCH THE PICTURES. I HAVE PAID MORE TO RETURN ITEMS AND NEVER GET A REFUND. THE POST OFFICE COULD NOT ASSIST ONCE IT WENT TO CHINA. I HAVE BEEN SWINDLES OUT MORE THAN 100.00. They told me to return within 30 days. I returned in 5 days. I ordered in June got the order in Late July early August. oRDER B2372562#

I placed an order at fashionmia, 5days later still haven't heard anything, checked website and one of my orders were cancelled, so I decided to cancel all of it and just forget it
When I asked them to cancel, they didn't. And my order is still there and they haven't refunded me either..
Their ignoring all my messages and I want my money back!
In my pictures that I have sent you, one shows my order, the other shows when I've tracked my order and one of the items was cancelled, that's when I cancelled everything, Friday last week.
I tried their website first, it said they had a self cancel, so I did it, and as u can see in the pictures that it said it's been processed and we will be in touch, but again, nothing.
So their website doesn't let me cancel, and getting messaged through they ignore me.
I want my money back and I'm hoping you will help.
My name is Nina, and u can catch me on [protected]@hotmail.com

This company is a totally a waste. I have received 4 different messages on my order, firstly I had to contact them as I noticed that on the status it said cancelled. I sent 3 mess before I got a response. It apologies and said our of stock and would refund. Then 3 days later I got a message saying it was shipped. The status still said cancelled. All I want is my money back. Today I received a another message.