Absolutely not. Businesses cannot pay to have reviews removed.
ComplaintsBoard.com has a very strict policy of removing reviews only if they violate ComplaintsBoard’s Complaint Guidelines or are considered by our moderators to be suspicious.
We apply these guidelines to all reviews across our website.
Any kind of blackmail is against our Complaint Guidelines. It is forbidden to threaten a business to write a negative review or promising to remove a negative review in exchange for money or free gifts. If you are aware of such a situation, let us know about it.
Keep in mind that we will be able to take action only when you provide evidence of what happened. Please reach out to our Customer Support with the details of the situation and we will solve it in your name.
We will only take action if someone has expressed their intentions to take down a review in exchange for a financial incentive or blackmail to write a negative review if they don’t pay them.
We do not get involved in disputes between the customers and businesses if customers are requesting a refund or compensation for the disappointing items and experience.