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Family Video in Shelby North Carolinaawful customer service and attitude

I was returning (2) videos. I asked if I could use the restroom, it was locked. The employee stated "It is for customers only". I said am I not a customer. She replied, "it is for actual customers who are renting videos. I said again, I rent videos from you weekly, and am now returning videos that I rented as a customer this weekend. She and another gentleman were there working. I do not want to evoke the race card, but feel I have no other choice. I will not rent from your store again. I was a loyal customer for the time the Shelby North Carolina store opened, but noy any more.

Ma
Oct 05, 2019

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