Family Shopping Club Customer Service Phone, Email, Contacts
Family Shopping Club
reviews & complaints

Family Shopping Club
reviews & complaints

Family Shopping Club Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with Family Shopping Club at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Family Shopping Club complaints 4

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Newest Family Shopping Club reviews & complaints

1:38 pm EST

Family Shopping Club I received notice of reward -$100.00 walmart gift card in mail to claim over my phone to receive to start and finish my xmas shopping

phone to receive in time to start and finish my xmas shopping im unemployed at this special time I also got charged 3x it was just sapose to be once $2.95 used 35units on my cell have to wait till12/24/2015 for500now!I never ever realized todays fraud with mail etc. came down to this!So much hatred in this worldclient#5413259 Date12-15-15 Im requesting you to return or refund it back tome now A.S.A.P.Or Iwill go to my bank to resolve this immature matter.

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8:01 pm EST

Family Shopping Club Membership

I was falsely led to believe I would get 2 - $100.00 a Walmart Gift Cards to spend on anything I wanted to but instead I get some freaking things that I have to spend at least $100 on anything but food items and then I had to send in receipts showing that I followed directions plus it could take up to 6 weeks to get a $25 gift card for Walmart (I got 4 coupons) but could only send in one a month. This a a scam and I want my money back. I am cancelling my membership as of now DO NOT CHARGE ME FOR ANYTHING ELSE.

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Danelda Mis Redd Washington
, US
Dec 10, 2015 4:18 pm EST

Account #5399974 I too would like Cancel My membership! This is not what I thought I was?! I was told that I Won a $100.00 Gift Card from Wal-Mart and that I would only be charged 2.95 for shipping/handling. but was charged for a Family Shopping Club membership, that Don't WANT, a Recreation Savings Club that I Don't WANT! 1.95(19.95) after 14 days trial each.. Will Cancel Payments on ALL! This is My Notice to CANCEL ALL OF THESE PROGRAMS FROM MY CARD AS OF 12/11/2015! Don't Take Another Payment from My Account!

Danelda Wright

12:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Family Shopping Club faulty advertising and debitting my acct for unauthorized charges

A telemarketer called me trying to sell me this great deal that would provide me discounts on my groceries and if I tried it for 30 days at a $4.95 charge, I could get 2-$100 Walmart gift cards; and cancel the service if I didnt like it. I was on the phone with her for a long time because I am always wary of these "deals" and at the end of it, the above was promised. When I gave my debit card, I heard a bunch of weird "noises" (not human), she said stay on the line, ("We got cut off") and toward the end of this miserable experience, I heard her say I had just agreed to something that I had not and did not agree to anything other than the one $4.95 charge. Well, not only did this useless family shopping club info come, but also a DiscountTravelLeisure info. Before the info showed up in the mail, I checked my debits and found another $4.95 charge for the DiscountTravelLeisure Club which wasnt authorized. I called the FamilyShopping Club line above and they referred me to DiscountTravelLeisure Club's # [protected] which I called. Had to leave a message and and had no return call. As for the promises given to me over the phone of 2-$100 Walmart gift cards ended up being a chance for a$25 Gift Card to either Walmart, Target, Best Buy, Sears, Barnes & Nobles and Toys R Us AFTER I SPENT OVER $100 at one of the stores. I told her at the beginning I was unemployed and HAD NO MONEY TO BUY ANYTHING FIRST TO GET SOMETHING LATER1 This is fraudulent and I didnt sign up for this. I will now try to find how to cancel this before they automatically charge my acct $29.95 monthly. NO NO NO! I DO NOT WANT THIS SERVICE! I should get my $4.95 back too because what they said I would get is NOT what I got. and they were sneaky and charged me another $4.95 for something I didnt agree to and it would have been 3 charges if I hadnt caught it at the end of our miserable phone conversation.

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Candyce Ross
, US
Jan 10, 2016 8:26 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I just experienced the exact same situation as other people. I was told I could get a month of Family Shopping for $2.95. Then the next day I was charged $2.95 and another $19.95 for a month at Family Shopping Club and another $19.95 a month for a "Recreational Savings Club" which I was never told about nor did I agree to it. I am going to block them at my bank tomorrow morning and file a complaint to the Better Business Bureau.

, US
Dec 08, 2014 5:35 pm EST

Same exact scenario but with a little different twist. I AGREED to only ONE shopping club 2 week trial offer for a ONE TIME payment fee of $4.95. The Family Shopping Club Membership Information Card IMMEDIATELY (2-3 days) ARRIVED in my mailbox! There WAS NOT a $100.00 cash gift card for selected stores! But 4 individual pre-tentative $25.00 Gift Cards that you CAN ONLY OBTAIN IF you spend $100.00 at a whack at "THEIR" SIX listed stores! As I recall they verbally stated in phone conversation a mega amount of stores NOT 6 that you can use this "free 100 gift card! So WTF is this BS! Next day I'm doing my ON-LINE BANKING, and HOLY ###!, NOT ONLY did they charge my account $4.95 ONCE BUT TWICE! For a second plan that I NEVER ORDERED. Here's the icing on the cake: Within 5, yes FIVE days, they helped themselves to charging my account $19.95 NOT ONCE BUT TWICE! NEVER EVER DID THEY GIVE ME THE 14 DAY TRIAL PERIOD BEFORE CHARGING MY ACCOUNT! (NOTE TO ALL: ALL YOU HAVE TO DO IS HAVE YOUR PERSONAL BANK BLOCK THEIR INCOMING RAPING PAYMENT FROM YOUR ACCOUNT AND YOU'LL BE GOOD TO GO!)

Family shopping club
Elizabeth, US
Nov 15, 2014 5:54 pm EST

I see a debit on my account for which I have no idea HOW it got there I DID NOT ENROLL IN ANY SHOPPING CLUB. via online or any other way. When I try to log onto their site, I am unable to access any of their links. Great way to make money u JAS'

P. Riddick

Is Family Shopping Club legit?

Our verdict: After an exhaustive investigation, Complaints Board has identified Family Shopping Club as exhibiting significant legitimacy concerns, categorically indicating it's not legit. Engaging with Family Shopping Club is strongly discouraged, highlighting a substantial risk to users' personal and financial security. Do not provide any information. Report any suspicious activity to the relevant authorities.

Family Shopping Club earns 1% level of Trustworthiness

Critical Trust Alert: Complaints Board reveals Family Shopping Club as a scam with only 1% ligitimacy. Strongly advised against interaction.

Exercise caution when using as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

Family Shopping Club protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We have detected that Family Shopping Club, may be offering movies for download. This could potentially indicate that the website is engaging in piracy, which is illegal and could harm the entertainment industry. It is important to exercise caution and verify the legitimacy of the website before downloading any content to avoid potential legal consequences or malware.

However ComplaintsBoard has detected that:

  • has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Our scan shows Family Shopping Club website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
  • has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • you are considering visiting, which is associated with Family Shopping Club, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
5:31 am EDT

Family Shopping Club Charged me $60 called me and offered gift cards and etc. I agreed to pay for shipping. A month later they somehow get my credit card number and charged me $60. I will send all the gift cards them back if only they return me the money.

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, US
Nov 13, 2018 2:58 am EST

I was charged $1.95 on my credit card for $100 gift card for Wal-Mart. Supposed to be here within 7-8 days. Talked to them on phone 12-8-16. Where is my gift card?they tried to get me to pay$2.95 for some thing else but I said NO JUST WANTED THE $100 gift card. Called today were closed. First # I talked to was [protected] Second #[protected]

Portola, US
Oct 13, 2013 1:20 am EDT

I too have been getting unauthorized charges on my checking account. I had agreed with the shipping fee for $4.95 and now I am being charged a few times a month for different amounts and not receiving anything in the mail! I already got a new checking/credit card through bank of america with a whole new number and these budget savers, family shopping clubs, and discount leisures have still been able to make charges on my check card! I called the budget savers monthly and thought I made it clear that I wanted this so called membership to be cancelled but they seem to think they can just keep charging me at their leisure. I don't know what to do or how to fix this but something needs to be done about this and I want and need my money back because I am not even getting anything in return. They are basically stealing from me...what do I do to fix this? Can anyone help me please? Thanks! -Emily Wallace

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Family Shopping Club contacts

Phone number

+1 (866) 458-6843


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