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CB Retail Stores Family Dollar 315 Koberlin St, San Angelo, TX, 76903, US
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Family Dollar
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Family Dollar company logo

Family Dollar

315 Koberlin St, San Angelo, TX, 76903, US
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8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
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8:00 am - 10:00 pm
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8:00 am - 10:00 pm
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1:43 pm EDT
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Family Dollar - Manager Amy

10-08-2021 Was shopping walked up to counter Amy was standing at one register I asked her if she was opening because she was standing there on her phone. She rudly said no the register down there without the closed sign. Told her was aware of sign wasnt sure if she was opening to relieve other cashier and told her she didnt need to be a smart [censored] about it. I went to other register to be checked out as she continued to mumble on. Cashier checking me out was very courteous as I turned to put a bag in my cart Amy, who was not checking me out says and I quote "See ya [censored]" I turned around and said wtf did you just call me? She got quiet. When cashier who was waiting on me finished my order I asked her if there was a number for corporate I could get. Amy then says go ahead call them my name is Amy and I am the manager. Again very rudly. Never gave me the number just her name and posiotion. I looked up the numbers myself when I got home. All I got is autmated system telling me would get back to me in 5 business days.. still no call back. I have worked in retail my entire life and been in management up until becoming disabled from a spine disease in 2010. I am 51 years old and I have never experienced such poor management and service in my life. I shop and family dollars quite often however if this is the type of people and management family dollar employees to represent their company I will not be spending another cent in any family dollar or dollar general. Not a person who wants to see anyone lose their job especially in these times but Miss Amy has no business managing a store she does not have the skills to do so. I would recommend more training and finding an employee more capable and skilled for the manager position. If anybody actually cares to get back to me my name is Tia Woodworth and my email is [protected]@gmail.com You can reach out there and I can provide you with my phone number. Thank you for your time.

Desired outcome: Stated in complaint

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1:49 pm EST
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Family Dollar - slandering

My aunt went in the family dollar store on 11-24-19 and she purchase a few items (3), and she paid for her items then exited the store and went to her vehicle and decided to take one of the greeting cards out and fill it out. While in the vehicle an employee of family dollar knocked on her window, my aunt rolled down the window and ask if she could help the employee, the employee responded by stating that her friend heard the door beep and my aunt informed her that she did not hear it beep. Mind you in this store there is an exit door and an entrance door two separate doors. So my aunt informed the employee that she has her receipt and that if the employee wanted to she could search my aunts purse. The employee then said NO that's okay and then went back into the store. Later my aunt received a phone call from a friend stating that his mother was being falsely acquised for theft because of a Facebook Post that the assistant manager APe Maree Phillps-Fay posted on her Facebook. Now if my aunt did steal something then the cops should have been called but they were not called and the assistant manager did not seemed worried about it after she approached my aunt. My aunt DID NOT steal anything and this employee need to be reprimanded for her actions and this post can be taken to civil court and she can be sued for the false slandering.

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Update by 6256
Nov 26, 2019 9:32 am EST

I already spoke with the store manager and informed them of the post on facebook and she informed me that it will be dealt with and that the employee will get written up. the person who posted it on facebook is the assistant manager that is very young and has lots of learning to do. On another note from what I have heard that several employees at this store post pictures of customers of the similar way calling customers out in public.

Update by 6256
Nov 25, 2019 9:42 pm EST

Okay thanks

Update by 6256
Nov 25, 2019 7:51 pm EST

I did so we shall see

Update by 6256
Nov 25, 2019 7:17 pm EST

It’s the Facebook post I am really upset about

Update by 6256
Nov 25, 2019 7:16 pm EST

I understand but what bothers me is the Facebook post!

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