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Heating and Cooling
I am very disappointed in my local Family Dollar located in Beattyville Ky 41311. This store does not have any proper heat. The employees have a small heater behind the cash register to keep them warm. The store is cold because the heating and cooling system is not and has not been working right for sometime. This is uncalled for. In the summer it is so hot that you can not stand to shop. The employees have a fun behind the cash register in the summer and a small heater in the winter. Something needs to be done.
Desired outcome: Heating and cooling system fixed
Candle glade; no smell and burns fast
I bought 3 glade candles from Family Dollar they smelled really nice in the jar but when I lit them up they started ok and after 10 mins no smell at all. They also burned very fast. I use a lot of your products this is my first time with the candles and I have to say I was very disappointed, Thank you Debra Breckenridge [protected]@gmail.com
Read full review of Family DollarScam
On 01-16 2021 I purchased Two Gift cards per a so called Hewlett Packard Engineer. He said he needed the code numbers from the back of these cards to ward off hackers who were trying to get into my accounts. After he used the numbers he said he would the refund the money back to my discover card. that never happened. These chargers are still pending at thi...
Read full review of Family Dollar2 sets Red shire on rod interior curtains
They are shire on and I wanted grommet curtains. I bought four items the 2 pair curtains and two curtain rod to change my room before Christmas . I got them home and realized the rods weren't long enough so I went back to switched them out. The clerk asked if I needed receipt back I thought I have the right curtains so I told him no. But after getting rods up I realized I didn't have grommet curtains but the shire on kind.So I went to return .I was told by the same clerk I couldn't without a receipt.This is not fair so I want my money returned.Went to two store trying to switch curtains with no success.Both clerks were Rude.
Desired outcome: I want my money returned since I bought the pair I needed. So I’m stuck with 2 pair curtains I don’t need
Employee
Upon entering the store, I had a face covering on. However, there was a women who apparently worked there but did not appear to be on shift. She began yelling at me that I didn't have a mask on. The sign on the door clearly said face covering required. She required me to remove my face covering and put a mask on. She was loud, rude and the situation wa...
Read full review of Family Dollar and 1 commentThe cashier and the manager
I went shopping at Family Dollars: located in Chicago store address is 2346 East 79th st story #50. I was $91.69 my total was $77, 00 when I got home an added everything up. I return to the store and the manager added everything up she came up with a total of a $100.00 which is wrong furthermore I wasn't charge no sale tax, so I returned to the store an I purchased a wall picture and I was charge a sale tax.
Read full review of Family DollarAbuse of authority
Having problems with manager / fright manager last night fright manager made a racist comment he called me a black [censored] and manager refused to talk to me about it I have asked manager not to work me with him if possible but it was a problem and now am having a problem with my time... If possible call me if you need anymore information [protected]
Read full review of Family DollarManager unethical behaviour
This took place on Dec 22 I do believe, around 930 am. I don't know the managers name she wouldn't give it to me at all. She was of a Spanish background. I went into my local family dollar, in Walton new York the other day, I got to check out and the manager was there I've had issues as is with this certain manager, she never lets me use my discounts say...
Read full review of Family DollarThe store manager
I bought 2 12 pk. And 1 pk. Of toilet tissue yesterday. The store manager said I could only have one pack. She was rude, no customer skills at all. She wanted to know what I was going to do with all that. I didn't feel to explain I have a big family and only came to town a couple times a month! She said there was a limit. Only one package per person per...
Read full review of Family DollarYour new store in Columbus, GA at Double Churches
I was denied service at this store for not wearing a face mask when I told them that I could not wear one due to a medical condition. They still refused to wait on me and check me out. Not only is this bad practice for management of a store that is just opening up, but they need to be educated about the CDC's requirements for a mask and the fact that not...
Read full review of Family DollarCustomer service
On Tuesday night December 29, around 8:55 pm, I was entering the door at the Family Dollar store at 902 North Blvd., Sanford, North Carolina 27330. An employee immediately says" we are closed". The store was not closed. The door was unlocked. She was rude and very unprofessional in her approach. She came towards me when I was coming in the door in an...
Read full review of Family DollarThe workers locally
My family shops here often. It's the Arco, Idaho store. A few years ago the staff was lazy boxes always filled the isles. Thankfully the old staffs no longer there. The new staff stocks the shelves and the night crew they're left to the stocking, checking dates for outdated product, assisting customers, cleaning, and closing up. The day crew (manager, assistant manager, and 3rd employee) well the manager and assistant manager are always looking exhausted on'ry and overworked. They are constantly slenderizing someone local usually employees past and current. Most people in town will drive the hour to Walmart to avoid the hostile confrontational environment of our local family dollar. The older gal (3rd employee) chimes in but she usually just sits at the register and helps customers as they check out. These workers work 6-10 hours a shift no lunch and one "quick break" isn't that illegal? Also 5 employees total at all times. Open 7 days a week from like 8/9/10am to 10pm. Pretty sure you need more employees here so people can take their legal breaks/lunches. Pretty sure anyone of your higher ups would come in and shop like a customer and be disgusted with what they'd hear out of the managers poor me mouths during any given day. Make your night crew managers get rid of the bad bring in the good make customer's happy they shop at your store (you make more money with happy customers). Oh and I may add, pretty sure if you sell tobacco products you are required to carry a current license to sell tobacco (and alcohol). Might want to send someone to check for yourself before you get penalized for expired licenses and mouthy managers. Thank you. Arco Idaho
Desired outcome: Send corporate to check the stores
Face mask protocol
On December 21st at approximately 6:pm I entered the Family Dollar store located in Bethel, Ohio 45106. First of all I am a Honorably Discharged disabled Vietnam veteran. I have stage 3 emphysema and I'm not able to wear a mask for respiratory reasons as stated in the face mask mandate issued by Ohio Governor DeWine. After a few minutes one of your male...
Read full review of Family DollarComplaining about the store in Dillon, MT. It is awful what a dump
This manager is awful carts and boxes block the isles you can't even get to the products you need because of the boxes blocking the isles, The store is dirty and junky. I go almost a hour away to shop in Whitehall, Montana to their family dollar it's so well maintained clean and organized.. Something needs to be done to the one in Dillon Montana PLEASE!!
Read full review of Family DollarTemperature inside family dollar
I am writing in reference to Family Dollar in Bridgewater, Virginia. I have shopped this store the last 2 weeks and both times the store felt as though the air conditioner was in use. Our temperatures in our area have dipped to as low as 20 degrees. Last week it felt warmer outside than it did inside the store. I felt someone should file a complaint not...
Read full review of Family DollarRefused service
Because I refuse to wear a mask. Seriously considering a lawsuit...does your organization bow down to the CCP?
Unethical behavior by assistant manager
I went to the Family Dollar located @ 3324 Elsie Faye Heggins Dallas Tx, 75215 and the lines were extremely long with only two people at the register, the cashier Velvet a white lady was very polite and overwhelmed with a lot of customers. The assistant manager was behind the right side of the store behind the counter and I the customer asked her politely...
Read full review of Family Dollar"Unethical behaviour"
I went to the Family Dollars Store at 3215 Williamson Rd. In Roanoke VA. I'm checking out I put my items on the checkout desk the cashier reaches over from the plexus glass to get my items I say to him aunt you suppose to wear your mask he mumbles I have one which I see he has one hanging on one ear so you should be wearing it. The virus can be spread in...
Read full review of Family DollarDiscrimination to employee
My son was hired by family dollar. He started on monday at 6am. Hes 18 years old and goes to morton high school. He started with the manager named eric whom he was told he quit. So the new manager derrick hired him. He started the day the truck came in on a monday the day he started at 6 anyway he unloaded the truck up until like 2 o clock. He admits to taking a couple of 5 min breaks. My daughter called to find out what time lawrence got off. At this point the assistant manager was present. Lawrence told his sister like 4 o'clock. But the assistant manager with the dreads told him no u get off at 2 derrick said u clock out at 2 or when the truck is finished. I was contacted at that point to pick him up at 2 or 230. Which I did. I katrina lawrence mom pulled in family dollar store 1228 at like 210 220. I got out my car and proceeded to walk into the family dollar and the assistant manager and two other employees were standing in the doorway. One employee said to the assistant manager i've been wanting to send his fat [censored] home several times today and the assistant manager says I know right.
Digital coupon app
I have followed the links to change my password for the digital coupons. The site does not accept my log in. All day today what else can I do? I need help logging onto the digital coupon site
About Family Dollar
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6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial loss you may have incurred as a result of the issue with Family Dollar. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint.
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Overview of Family Dollar complaint handling
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Family Dollar contacts
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Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click up if you have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
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Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
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Family Dollar headquartersPO Box 1017, Charlotte, Texas, 28201-1017, United States
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Family Dollar social media
Most discussed complaints
fraud & cheating! 18 (opinions to this review) Assistant manager 8 (opinions to this review) Manager and assistant manager 7 (opinions to this review) Ordering online for pick up at store. 3 (opinions to this review) District and store manager. 3 (opinions to this review)Recent comments about Family Dollar company
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