Family Dollar reviews and complaints 3
View all 2293 complaintsFamily Dollar - Netspend visa cards reimbursement
2/15/21
On november 20, 2020 I purchased 3 - $500.00 netspend visa cards, totaling $ 1, 508.85
The amount was deducted from my bank debit card for $1, 508.85.
The 3 netspend visa cards could not be activated, because the clerk at family dollar had voided them by mistake, per my conversation with netspend.
I have been back and forth for months talking with the store manager to refund me. She said she had to talk with her manager.
To this date she has not contacted me to give me a refund.
I have been patient and frustrated over this matter because she has not refunded me.
I still have the 3 cards, but cannot use them.
Please respond a.s.a.p over this matter.
RECEIPT # [protected] 11/20/20
Desired outcome: Reimbursement by check for the amount of $1,508.85 to: Lolita Collier - 417 Andeerson Street - Danville, IL 61832
Family Dollar - customer service lack professionalism and show no respect for the people they service.
Friday, November 2019 at 8:00 pm. The cashier (supervisor) addresses me as "Baby." I asked her, "Please don't call me baby that's for my companion only." She says, "I call everybody that honey." I asked her again but she continued to insult me. I looked for the supervisor not knowing she was the person I was looking for and when I spoke to the other worker she began to call me honey and says, "I'll give the number to corporate but your complaint won't do you no good." I was so furious me and these two ladies were arguing in front of other costumers at this point I didn't make a purchase. I'm not her man, woman, child or on a personal level with her to call me these names. The intelligent way is to address a person according to how they introduce themselves and the relationship you have with them. The supervisor says, "I say that out of respect" but if I person asks you not to and it angers them why do it? If you don't know how to address a person Mr, Sir, Mam or Miss is appropriate. Humility goes a long way, respect and compassion goes hand in hand. You have to know how to target the need of the costumers and keep them wanting to return. With out costumers you won't have a job to go to. Family Dollar is one of my favorite stores to purchase school supplies and household goods but I will never step a foot in this one as long as these two women are in there. If you have audio you can pull the tape and it will verify everything.
Family Dollar - online services
I called last week to deactivate delete my online account
[protected]@gmail.com
[protected]@gmail.com
[protected]@gmail.com
I called from phone [protected]
Please delete these accounts there fraudlent
I report my recepient I purchased mintues from this number someone got into my email changed my information my email was suppose to be updated
called last week to deactivate delete my online account
Fryedemetria31@gmail.com
demetriafrye0@gmail.com
Demetriafrye531@gmail.com
I called from phone [protected]
Please delete these accounts there fraudlent
I report my recepient I purchased mintues from this number someone got into my email changed my information my email was suppose to be updated
De Demetria26 Dec 26, 2018
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Family Dollar - racism/discrimination [26]
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Family Dollar Stores - Stores disrespect for employees, attitude at Christmas [1]
Family Dollar Stores - Them telling me I had to leave [1]
Family Dollar Stores - Credit card/ bad customer service [2]
Family Dollar Stores - former employee
Wheelersburg Ohio Family Dollar 1252 - cashier/ customer service
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Family Dollar Stores
Customer Service
Overall Satisfaction Rating
1068 Reviews
PO Box 1017
Charlotte, NC
United States - [protected]
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www.familydollar.com
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