Menu
CB Retail Stores Family Dollar 5075 Sauk Trail, Richton Park, IL, 60471, US
Family Dollar company logo
Family Dollar
reviews & complaints
Family Dollar company logo

Family Dollar

5075 Sauk Trail, Richton Park, IL, 60471, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
9:00 am - 10:00 pm
Sat
9:00 am - 10:00 pm
Sun
9:00 am - 9:00 pm
ComplaintsBoard
R
7:41 pm EDT

Family Dollar - customer service

I visited this store Tuesday October 22, 2019 around 5pm. While standing in line waiting to checkout, I noticed the line was getting rather long. There was only 1 young man on the register checking out customers while 2 other employees just stood at an open register having a long conversation. This conversation went on and on while they ignored the long line of customers waiting to checkout. Customers began to get frustrated with the long unnecessary wait. Someone shouted out can we get some assistance on the other register and the employee shouted "NO" and then laughed. The customer said that's not funny. The employee ( a guy by the name of Anthony) said I've been here since 6am. I then said, that is not MY problem. Anthony continued to shout and disrespect me and another customer. We left our products and began to leave the store. I told Anthony that I will report him. He said SO! I told him you are being very unprofessional, what is your name? He stretched his name tag out towards me and encouraged me to go ahead and report him. I have never been disrespected by an employee of any store. I'd like to add that we are African American and he was Caucasian.

Read full review of Family Dollar
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.