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CB Retail Stores Family Dollar 240 Cypress St, Salisbury, MD, 21801, US
Family Dollar company logo
Family Dollar
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Family Dollar company logo

Family Dollar

240 Cypress St, Salisbury, MD, 21801, US
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2 complaints
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Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
N
11:16 am EST

Family Dollar - rude employees, poor customer service

This store is notorious for its rude, unprofessional, and often outright obnoxious employees. This morning (10:30 am, 11/3/19), the only employee working in the store was having a personal conversation on her cell phone, complaining about customers and how "sick of" us she was.

This is not the first time something like this has happened, but it is certainly the last time that I will attempt to shop there. I consider the problem to be less with the employee than with the store management, for neither setting nor enforcing policies involving minimum startards of courtesy and professionalism.

I understand that it is a low-income area with a diverse customer base, but manning the store with rude and incompetent employees can be interpreted as a form of discrimination, as it assumes that the customer base is not good enough to deserve better.

I also understand that the employees are not particularly well-paid, making minimum wage- or just barely more than that. But a word to the wise to those employees: if you cannot perform even a low-paying job well, you should prepare yourself for a lifetime of that type of work, as no one will ever hire you for something better.

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1:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Family Dollar - an employee dayna white

As i entered the store another customer approached me stating that Dayna White was just showing a couple of girls and a man a video of my 13 year old daughter that inappropriate. Then stated that she was laughing and sending it to other adults. I was so disgusted by this that i literally became sick and went to my car. I then seen her come outside and started smoking weed. I didn't say anything because if this is the type of nasty and high people you hire then you'll never get my business again. Something needs to be done or I will be contacting my lawyer in reference to child pornography going on at your store as well as the DEA for drug activity.

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