Family Dollar
reviews and complaints

Family Dollar store is not stocked properly

The store is poorly stocked. There are a lot of empty shelf's especially the water and soda. Most of the time I go there to buy anything I have to go to another store because the shelf is empty. Also, a lot of the packaging is destroyed or dirty. The $1 box of honeybuns were all smashed, the juice jugs were all smashed, the pop cartons were filthy and falling apart.

Family Dollar an employee dayna white

As i entered the store another customer approached me stating that Dayna White was just showing a couple of girls and a man a video of my 13 year old daughter that inappropriate. Then stated that she was laughing and sending it to other adults. I was so disgusted by this that i literally became sick and went to my car. I then seen her come outside and...

Family Dollar everything

Family Dollar caramel m&m's

I purchased a bag of Caramel M &M's and could not believe that they were so badly crushed and broken. I buy at least 6 to 8 bags a week, I love them, I was extremely upset and you should know that it's a reflection on your company that this establishment would sell them like this. I took photos of the candy and the receipt from where I purchased them. I obviously will not eat this bag, I am definitely throwing them in the trash.

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Family Dollar cigarettes

I spend at least $100/week if not more in my neighborhood Family Dollar. I have been showing the same 2 women my TDL daily for the past year, and the neesrt employee for the past several months. I went in yesterday and realized I didnt have my wallet. She flat out refused to sell them to me. I asked her to ask the other lady named Wendy. Wendy also would...

Family Dollar manager was crazy rude and talked down loudly with a store full of ppl to another employee

I was there yesterday and I have had issues with the manger there before her name is Avonelle but I have heard ppl call her Nell the date was Oct 25 2019 I was shocked how she talked to me I told her I have had enough of how you have treated me and she said well call corporate I dare you to then she yelled at the girl waiting on me accusing her of being on...

Family Dollar customer service

Went into my local family dollar like I do every few days to get some quick things. Was told my children had to either wait outside or leave their backpacks outside since they don't want thieves in their store. My daughter shouldn't be called thief as she's never stolen anything and was just with me after school. I also should not be told that simply...

Family Dollar management

My boyfriend purchased some Tylenol cold & flu medicine Wednesday night. I tried returning the unopened' unused product with my reciept Thursday morning only to be told they do not accept returns on over the counter medications. I went onto the web and made sure there was nothing in the fine print about OTC drugs and there isnt. This store just refuses to allow me to return it.

Family Dollar customer service complaint

Good Day, My name is Arleta Hubbard and I shopped at Family Dollar Store #08206 this afternoon and witnessed the interaction between an employee and a customer today. I saw the employee named Terranica (the store manager) as the name given by the employee when asked for her name and titled yell, scream and become very aggressive with the customer after...

Family Dollar the site manager was so rude wouldn't even give me her name

Family Dollar customer service

I visited this store Tuesday October 22, 2019 around 5pm. While standing in line waiting to checkout, I noticed the line was getting rather long. There was only 1 young man on the register checking out customers while 2 other employees just stood at an open register having a long conversation. This conversation went on and on while they ignored the long...

Family Dollar store manager

As an proud employee of Family Dollar I have a compliant that I feel needs to be addressed via online complaint due to its sensitive nature. The store manager has a demeanor that has been causing a hostile work environment, whether it be her negative, nonconstructive, and biased statement towards associates, or the fact that only a select few associates are...

Family Dollar unable to return item that was purchased at another location even through I had receipt.

On Oct. 21, 2019 at 7:50 pm I needed to return a telephone that I had purchased at another Family Dollar store. It was the same day with everything still in the box along with the receipt. However, due to me being in the area on Dixie Hwy I stopped by a Family Dollar store located at 2501 Dixie Hwy which a heavy set black man with a cap on his head standing...

Family Dollar store location in fort pierce florida off old us highway 1.

Family Dollar charged wrong price for cat food.

So i Bought a cart full of items bathroom cleaner, food, floor cleaner and 34 cans of cat food. Manager Biola, counted the cans not checking that majority were 9 lives @ $.40 cents per can. She charged me for all the cans @ the price of Friskies cat $.60 cents. I called the store, I was told that in order to get a refund would be to take items up there so...

Family Dollar food

I went today and purchased some cheese packets of the shelf and they were expired since 2018 we are 10/20/19 today and my son grabbed some marshmallows and they were expired since July 2019 I do not understand why would yall have expired food on the shelfs... I got home and thankfully my wife checked the food and everything was expired 4 months or more..I purchased 7 packets of cheese from the shelf and they were all expired

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Family Dollar access issues

Today at roughly 2pm I was in my neighborhood store doing my usual shopping. Nothing out of the ordinary. I finished my shopping and got to the cashier (Bridgett) as I started to put my things on the counter she stated to me in front of other people that myself and service dog are not allowed in the store while he is not in his vest. I kindly told her that...

Family Dollar closing the front door's to early

This was the e-mail that I sent as I was not allow to enter your store located at 4446 Park Heights Baltimore Maryland 21215 (667)217-1258 also I'm using an old receipt as well because I was not allowed to enter on the day in question because she closed your store front door's 7:26pm Rich Parker Fri, Oct 18, 9:45 PM (2 days ago) I was going to your store...

Family Dollar worker jenna graham

I Went shopping yesterday and the checkout lady Jenna was stocking and called my son who is 7 years old a beaner just because he put something back on the shelf where it didn't belong. I asked what her managers name was and she told me for what and would not tell me. I am shocked that such racist employes work for your wonderful company. I asked around and...

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Family Dollar tabaco

I came in this evening to have my daughter by me cigarettes and she is 18 was born before August 31, 2001. They refused to sell them to here because they said she had to be 21. She even pointed out the sign that they have and it states she can buy them as long as she was born before then. I have a very big problem with this as I spend a lot of money with y'all.

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