Facility Source
reviews and complaints

This company has lied cheated and stole money from me and my company. Do not work for them. They don't pay, they will string you along with hopes of discouraging you. If you do get paid it's literally months later. Poor communication no one knows what the other is doing. Just a complete scam. What hurts the most is when I told them I could no longer mow for free they told me they would charge me for hiring new contractors? What a scam...

Plumbing and Trade, Hot Shocks, and ESI all 3 companies located 7630 Dunnellon Fla are run out of the same Bldg by Bloom Group. Client is Facility Source who out sources the work order out to one of these 3 companies, project managers of each company then have to locate technicians in various states to compete the work order, Bloom Group has no actual technicians, ony office staff. Billing Department is forced to take e part in fraud by price gouging, and invoicing work not done, Billing facility Source. Billers are solicited to create state seals and certificates required to engage in business.
There is no integrity with Bloom Group, and questionable business practices hence Facility Source cbre is in business relations with them.

Having the same issue here with Facility Source. We have 21k open with them with 5k at 120 days past-due and growing and can not get an answer as to when we will receive payment. 99% of the work we have done has been at T-MOBILE locations here in NYC. We have placed their account on hold, pending payments, and yet they still send us work through there auto-dispatch system. We have several approved quotes that we have also placed on hold. It is unbelievable that a huge corporation like T-MOBILE can hide behind a facility management company to screw vendors. There should be something done about this. We work with several other FM companies and have no issue, as long as you can follow protocol and billing procedures, yet some of them have bad reviews also. So we took a chance with Facility Source and now we are in this position... If you are a Vendor and you are reading this, do not accept any work from them. Unless you like to work for free, of course...

No issues whatsoever with payment. I understand it takes time to get paid, I was patient and it paid off! First payment took almost 2.5 months, but, after that, they all came in properly. Problem is, they lost the contract with dillard general and out of nowhere I get an email saying services are terminated (7 contracts, 1800 monthly income down the drain).

So far horrible company for a contractor to work for. Need to triple your rates to deal with the paperwork, waiting time to get paid, time on phone, waiting, waiting, waiting. They are extremely slow, no contact phone numbers. I would run from this company unless you can wait 1/2 year to get paid

I have emailed several times about payment on 2 work orders web63760 and 606374 they are 76 and 98 days past due for payment. We have contact the owners, general manager of Dollar General in reference to payment and getting this issue solved. So far Facility source has not responded to when we will be paid. I don't have a contact phone number to speak to anyone.

Please contact me as soon as possible.

Thanks Tk Livingston-owner