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Facebook complaints 1378

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G
8:41 pm EDT

Facebook Profile

I quite Facebook, now about a year later I wanted to use it again mostly because I liked the Marketplace. I set up my profile, but found out that Marketplace now decides weather your profile has been on FB long enough to join. I commented about that being unfair and the next thing I knew my profile was suspended without a reason given.
Rude, insulting, unnecessary and just plain wrong!

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5:58 pm EDT

Facebook Facebook on kindle fire

Since the last update of Facebook, the app will not open and stay on. Had no trouble until last update. Please fix. So frustrating! I have uninstalled and downloaded 4 or 5 times to no avail. In this stay at home order, it would be nice to have some way to keep in touch. Facebook was a way to do that. I was enjoying seeing everyone. Now it is no good. Please fix!

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9:36 pm EDT

Facebook Friend suggestions.

Why fill my friend suggestions with people that appear to have the same sense of humour and likes etc. Then when you put in a friend request you say I can only do it if I Know them personally. Have I had sex with them is that personal enough. Dont waste my time and bandwidth with you stupid ideas. I closed my account and said goodbye.

A total waste of time if you are going to control my ablutions. My time of being ordered to do something this way or that is long gone. I am 70 years old not 17 and my time in service has long expired.

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3:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Ordered 2 couch covers

It took over a month before I received covers. I ordered for a 3 cushion couch cover. As soon as I received them I tried to put them on couch as not any packing slips in either package or any return instructionsunsuccessfully. Neither were big enough. Plus they were of very poor quality. That's when the fun began. Like everyone else I wish I had read the reviews first. Facebook states there were over 350 bad reviews. That's just Facebook. There were also a couple hundred more on other sites. I'm dealing with Fraud Department with my bank to try and get my money back. Learned my lesson. Don't want to shop online anymore. Good luck. Jim is a sneaky devil.

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M
5:08 am EDT

Facebook Marketplace & forward posting

Please don't always block me, this is not my first time blocking me, please let me know how you dicuss to block me in 1 day,
25.04 about 5pm my account block by fb.
I not the scams, I just a normal sale for sale the house, if you cannot do function forward, please let me know, don't block me account always... Now also is a mco period, if I didn't posting I cannot earn money, please reopen back my account, please...

Or try to let me know how you calculate to block me...
Below are my fb account

https://www.facebook.com/millenniumproperties88

Hp: +[protected]
Email: [protected]@gmail.com

From : ms gan

Thanks.

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12:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I tried to post a youtube video based on scientific facts concerning the corona virus originating from a lab in Wuhan, Hubei province of China and facebook shadow banned it so that others were not able to view it. It is very clear to me that they are afraid of the truth and the Chinese Communist Party regime. Can anyone help with this issue? I believe in free speech and evidently facebook does not share this human right.

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7:44 am EDT

Facebook Abysmal Customer Service

This is the WORST customer service I have EVER had. My heels didn't fit and sent them back for a replacement. I have been contacting customer service for almost a YEAR! I still haven't received my replacement. For the flats, my data got ‘lost' so I got sent a code to get mine. The whole point of supporting this project is that I would get shoes custom to my feet. I contacted customer service to find out what size I was supposed to get based on the measurements the app took. I have been waiting for a response for 4 months! I got COMPLETELY ripped off by this awful company who absolutely does not care about their customers.

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10:19 am EDT

Facebook fundraiser

I donated to 4 charities with Facebook Fundraisers in 2019. Now my debit card is being charged for amounts that I did not authorize. My bank said it could take up to 90 days for a refund. How can I remove my bank info from Facebook? It's a damn shame because now I will never donate to a charity through Facebook again. The charities are the losers. I can't find an option for reporting this issue on Facebook. Who do I report this to? A new charge is processing right now. 2 payments already went through. My bank closed my card yesterday. I want my money back now. Thank you.

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Y
8:55 pm EDT

Facebook сделал инвалидом свою пациентку

Хирург Андраник САМВЕЛОВИЧ Егиазарян сделал инвалидом свою пациентку! А именно- своими непрофессиональными действиями, прооперировав нос молодой женщине, нанёс ей непоправимый вред здоровью! У неё развился страшный недуг - СПН, синдром пустого носа, который на данный момент нигде в мире успешно не лечится! Он не имел права делать ненужные манипуляции и сокращать её носовые раковины, которые несут в себе важнейшую функцию дыхания!

https://www.facebook.com/armeniaplastica/
#АндраникЕгиазарян
#AndranikYeghiazaryan
https://www.facebook.com/armeniaplastica/
#АндраникЕгиазарян
#AndranikYeghiazaryan
#АндраникСамвеловичЕгиазарянПластическийХирург
#ПластическийХирург
#ПластикаНоса
#armeniaplastica
#andranisyeghiazaryan
#andranikyeghiazaryan
#www.doctors.am
#AndranikYeghiazaryan
#AndraniksYeghiazaryan
#ПластическийхирургАндраник #Самвелович Егиазарян
#emptynosesyndrome
#атрофический_ринит_синдром_пустого_носа
#СИНДРОМ_ПУСТОГО_НОСА
#синдромпустогоноса
#izmirlyanmedicalcenter
#emptynosesyndrome
#emptynoseforum
#andranikyeghiazaryanplasticsurgeon
#егиазарянандраниксамвеловичry
https://www.facebook.com/andranik.yeghiazaryan
@rhinoplastica_yerevan___

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Update by Y Ar
Apr 05, 2020 8:57 pm EDT

https://www.facebook.com/armeniaplastica/

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S
4:41 pm EDT

Facebook lssh co. wigs

This [censored] is a scam. This is not the curly wig advertised. And I saw this [censored] responding to happy people commenting how excited they were to have ordered it...

They also had people working for them posting fake photos of other wigs that they did not get form this person, just to make the company seem legit.

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5:31 pm EDT

Facebook Messenger pay

A deposit of $175 was supposedly granted to me on 3/31/2020; and claims also that I have received that money. I haven't even seen a small transaction about a pending $175, where's my transaction? Does facebook really think i'm just going to let this ride? There's no way I could just not go after an entire company for stealing money from me right out from under my nose

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R
11:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Post on facebook plus blog

I am making a complaint on douglas l buchholz post onthe vermont eugenics survey douglas has used this vermont eugenics survey to make me appear to be a bad seeed it's an assassinate of my character this is a violation of my civil rights. Douglas has connected me to this shameful survey please understand this is causing a great deal of issues f for me sincerely raymond brow

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12:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Account ; Clearly California Cannabis Distribution

I am the legal owner of the company called Clearly California and own all trademarks, copyrights, intellectual property etc. Someone has created a facebook account to market products and services using my name. This company is not authorized to use our name etc., and we would like for you to shutdown the current account using the name Clearly California immediately.
I am unable to attached the Original Signed Documents proving what I say is true, notarized and filed with the State of California.
Please address this matter immediately.

Thank you,
Rodney Ray [protected]
Director, Clearly California Products Inc.

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M
1:34 am EDT

Facebook it. is. not. what. i. paid. for!!!

It is Not what I paid for, not even a little bit. I'm tryin to send it back to you for a Full refund. I need to know Where to dend it! I need the return adress. I'm not dealing with China either. So what do you all do? A person gives you their order AND, their money, and you all oast the info to China where the wig is made, and you all don't even know What China sends your customers! It's like after yoy all get our money, you can care less what product we receive, leaving the manufactuRes to send WhatEver they choose! I. Want. My. Money. Back!

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12:42 am EDT

Facebook never get any of the confirmation code so can never log in

Since I never get any of the supposed log in codes I can no longer access my facebook page and there is no way to contact anyone at face book. It is like a continuous loop of no way to get around it. I cannot even go in and change the two part verification method so I can sign in. I have tried repeatedly using both phone and email and never get a code to log in I HATE FACEBOOK.

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Dawnpawz
Florissant, Colorado, US
Feb 25, 2021 4:25 pm EST

I don't blame you!

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S
11:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook picking me out

How come we haven't heard anything about Russia? Aren't they being exposed to Corona? Oh wait, hmmm maybe Putin has done this? Crap who knows, I do know he is loving all this, Russia wants us destroyed, seriously though, has anyone heard if Russia has been affected? If they have and I hadn't heard about it, I will stand corrected. This is not mine but you pick on me when I saw anything anymore I not happy with how you are picking and choosing what good or not and if someone's complaining about me really should investigate more

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5:39 pm EDT
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Facebook I have problem to log in

I punch my security code yesterday, https://www.facebook.com/checkpoint/?next=https%3A%2F%2Fwww.facebook.com%2Fn%2F%3Frenee.jm.cherry%26aref%3D1546847681117641%26medium%3Demail%26mid%3D57ed940f7faf7G22b50096G57ed98a8dfdc9G79%26bcode%3D2.1546847681.AbyFgJmkhXTQL8cJ1OU%26n_m%3Ddaryllim08%2540yahoo.ca%26d I cannot get through https://www.facebook.com/login/device-based/regular/login/?login_attempt=1&next=https%3A%2F%2Fwww.facebook.com%2Fn%2F%3Frenee.jm.cherry%26aref%3D1546847681117641%26medium%3Demail%26mid%3D57ed940f7faf7G22b50096G57ed98a8dfdc9G79%26bcode%3D2.1546847681.AbyFgJmkhXTQL8cJ1OU%26n_m%3Ddaryllim08%2540yahoo.ca%26d&lwv=101
my code was sent to me is 079876

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M
1:07 pm EST

Facebook Wig

i ordered a wig from a Facebook ad from Lissh Co LTD. Transaction ID 1HE92598J5438603D. Paid $44.91 for INV c12388383785034.2
I paid via Pay[pal and have attempted to get my money back through their resolution process. I requested a full refund to no avail. The company offered my an $8.98 refund. They know that returning this wig at my cost is $30-$35. The quality of the wig is awful and it isn't even the wig I purchased. I think this is a scam!

Paypal
Not as described - claim
Case ID: PP-D-[protected]

You reported that the item you've received wasn't as described.

You escalated to PayPal

Seller has offered a refund

We'll review the info

Estimated case resolution

Feb 22

RESPONSE REQUIRED
You need to respond by Mar 03

This usually takes 5 days

Mar 08

What's the seller's offer?

The seller has agreed to issue a full refund for $44.91 USD. To receive this refund, you'll need to ship the item (s) back to the seller by March 3, 2020 at 6:48:46 PM PST.

What should you do?

You have to send the item(s) to the return shipping address mentioned and upload the tracking information.

Return shipping address
Room 527, Unit 3, Building 3, Huanan Xiyuan, , No. 299, Pingji Avenue,
Shenzhen​Longgang District
GuangDong 518100
China

What happens next?

Once the seller confirms the receipt of the item (s), we'll process the refund to you and close this case. This case will be automatically closed if you don't respond on or before March 3, 2020 at 6:48:46 PM PST.

Case details
Seller information
LISSH CO., LTD

[protected]@163.com

Transaction amount
$44.91 USD

Transaction ID
1HE92598J5438603D

Shipping address
717 W 36TH ST
APT 201
KANSAS CITY, MO [protected]
United States

Invoice ID
c12388383785034.2

Date reported
February 21, 2020

Your notes
This wig is awful. Quality is horrible. I want a full refund. The part has thousands of broken hairs as well as the stitching showing. The whole wig has very visible split hairs.

File
wig part.jpg
Additional info
Item issues
Other

Your responses
Date added
February 22, 2020

Your notes
The seller wants me to pay $20 to return an item that is of poor quality. I do not believe I should be responsible for the cost of returning the item. I am seeking a full refund and if they want this awful wig back, they should send me a return label. I sent picture to them of the wig and you can see stitching and split hairs along the part. It is just terrible.

Your conversation with the seller
You
This wig is awful. Quality is horrible. I want a full refund. The part has thousands of broken hairs as well as the stitching showing. The whole wig has very visible split hairs.

February 21, 2020 at 2:49:01 PM PST

Dear Customer, Thanks for your purchase on our store. We are so sorry for that the goods you received can not meet your expectation. According to our policy, all items must be returned to us at the customer's expense for a full refund to our Logistics Center address, it will cost more than 20 USD. Or could I suggest that we issue a partial refund about 20% (8.98 USD) and you do not need to return item to us which could save your time and money? Is it acceptable for you? PS: Please do not worry, we will provide the return address if you insist on returning item.But kindly note that we do not accept Unauthorized return.You may not be able to get the refund if you ship it to a wrong address. We are looking forward to your reply . Best regards!

February 22, 2020 at 5:32:03 AM PST

You
I will not pay for a return. I want a full refund. The wig is awful. You need to refund the full amount and send me a label to return it at your expense. If not, I will be escalating the case. Thank you, Mindy Upshaw

February 22, 2020 at 7:29:44 AM PST

R

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6:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Dictatorship and violation of speech, by stupidity idiots and community standards

Facebook need to seriously get act together and stopp the stupidity of violation of freedom of speech, the founder and creator Mark Zuckerberg started the social media revelation, yet have started to destroy the very basic foundation from the birth of Facebook. There needs to be review and understanding, stop the restrictions ban again st users, a new management focused and caring for the users and fighting dictatorship against thought . The removal of community standards that are destroying the media must have action, No more restricting freedom of speech that doesn't breech common sense and allows open debate. Facebook needs to get sorted, or self destruct with the continued behaviour of dictatorship and disgrace, a review with space to state case against the act of stupidity must always be available. Facebook needs new management and restructured settings. No more banning.

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Dawnpawz
Florissant, Colorado, US
Feb 25, 2021 4:29 pm EST

A good start would be to let consumers know what it is that they did or said wrong. A good way to contact Facebook. To have a reasonable response back to their consumers when something has gone wrong. I can understand blocking hate speech but always understanding that to block without giving a person the ability to explain ones self is not right. Facebook is not being responsible to it's consumer base.

J
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James54
, GB
Mar 26, 2020 9:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I agree, I have had my facebook account disabled and when I appeal all I get is deafening silence ? If they do not want to give me access anymore they should allow me to download my photos which have memories of people that have passed away ! They are so rude that they do not give a reason so you can defend or even if it is permanent or just a suspension ? I just do not know what to do next ?

ComplaintsBoard
D
11:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Wig

I ordered a wig off of a video on Facebook. The wig cam and it is a joke . It is not at all the same color or style that was in the video. This is ridiculous that these chinese companies are allowed to place bait and switch advertisement on Facebook.
Do not order anything from these fake companies with crap product!
LISSH CO
There are many more that show a video that is really cute but what you receive is a joke. It costs $5.99 for expedited shipping and yet to send it back is over $30 which is the cheapest...

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About Facebook

Screenshot Facebook
Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.

Facebook Customer Reviews Overview

Facebook is a social networking platform that allows users to connect with friends and family online. It enables the sharing of photos, videos, and messages, as well as the creation of groups and events. Additionally, Facebook offers a marketplace for buying and selling items, and its business pages allow companies to establish a presence and engage with their audience. The platform also provides targeted advertising opportunities for businesses looking to reach specific demographics.
How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review I am complaining about my account has been suspended! was posted on Apr 16, 2024. The latest complaint I am blocked and can not log in was resolved on Jun 20, 2023. Facebook has an average consumer rating of 1 stars from 7765 reviews. Facebook has resolved 132 complaints.
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  1. Facebook contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 65 65 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click up if you have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 146 146 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
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