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Facebook review: Blacklisted or identity theft? 164

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Author of the review
10:45 pm EDT
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About 2 months ago I attended my niece's funeral whom was killed by an (alleged) drunk driver. This was the first time I visited the majority of my family in 7 years. My sister and nephew started a memorial page for my niece. I was amazed at the kind and wonderful responses they sent to her "group". For nearly the week I visited, there were around 500 posting from her schoolmates, long lost relatives and friends. I was urged by my family to join, but when I tried to join, I found out my e-mail address was "disabled". I tried repeatedly to contact Facebook's Help Desk from my home e-mail address and through work, yet I never received an explanation on why my address is disable when I never had an account with them previously. I am totally unimpressed with their "customer service". I was urged by family to create a new e-mail address and try starting a Facebook page again... it worked and I'm now communicating with my family. My main worry is why was my e-mail address "disabled" in the first place? Is it being used by someone else nefariously? Is someone defaming me without my knowledge? Serious concerns that I need answers to. Since I never received previously a "Sign-up Notification" that should warn me that someone was using my address, I believe there is some serious glitches with Facebook that need to be looked into. Hope I can get some answers. If anyone had a similar experience, I'd like to know.

Update by coldlakeflyboy
May 27, 2010 9:58 pm EDT

Hello Everyone. I'm not sure whom this "Irish" is, and I do not see the comment she made that brought most of your responses "off topic", but I appreciate you giving her a tongue lashing. Unfortunately, most of the "on topic" information was not very reassuring. This company, I believe has far outgrown it's capability to acknowledge their IT and customer relations problems, which you can see is starting to effect their Public perception. The privacy screw-ups they have been dealing with lately are their biggest concerns, and I doubt they will do anything about my problems until they really start losing more new members. I'm really happy with what I've built on my page so far, and have 44 friends contacts. If I somehow was "disabled" again, lost all my contacts, would i create a new one and start over. I doubt it. Hopefully there is someone whom can give me a constructive answer to my "disabled" dilemma, so at least I can feel safe that my "disabled e-mail address" is safe. Thank you in advance for your responses.

164 comments
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Jony kk
Adelaide, AU
Mar 16, 2015 10:54 pm EDT

Hi, it's regarding I video, I shoot and uploaded from my mobile on 15 March during Pak Ireland match from Adelaide Oval.After few Hours I came to know my video get viral on Internet and many sites r using my video on their sites with their name. I tried to contact lot of them including Facebook but I got no reply. I am bit upset why other sites are using my video without any authority. Can u please tell me either I can claim my right on this video plz.
Regards
junaid

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ministerpaul
Philadelphia, US
Jun 15, 2011 4:16 am EDT

I have complained and reported to Facebook the daily, almost hourly hacks on my account. I also gave them the email address used to hack and takeover my account ...ministarpaul8@hotmail.com. These attacks occurred shortly after I started playing zynga poker, one of the many games Facebook reaps millions of dollars by charging for chips, upgrade, and various items. Facebook failed to respond to my numerous warnings, yet after I employed ALL of Facebook security measures which are inadequate someone still managed to make short work of Facebook security and take over my account. This would have been much worst if I did not have the mind to delete my credit card information, which Facebook forces its users to save to their account. The hole in Facebook security has led to my emails being hacked or attempts by hackers to reset my passwords. I have been forced to purchase a password vault to secured my accounts with strong passwords. Even though my yahoo email was hacked, yahoo provide better support and security to prevent a takeover unlike Facebook. Facebook has done NOTHING but ignore my complaints and warnings. After my account was taken over Facebook finally contacted me by email with a cut n paste copy of their security measures which are useless.

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elgin redelk
Lawton, US
Feb 10, 2012 5:11 pm EST

i only orderd 5.00 worth of chips and i was charged 50.00 on my debt card i enjoy facebook but i do not enjoy the way you guys work over time trying to get money every second while you are playing a game it sucks and makes me think that facebook has gotten just to dam crooked please take the chips off and credit my account asap i live on a fixed income that 50.00 was for food!slot spot was the game juju_redelk@yahoo.com please

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Jen Rose Loeffler
, US
Mar 31, 2013 1:29 pm EDT

3/31/12- I had $1, 110 dollars taken off my H&R block Emerald Card. These are unathorized charges. I want my money back from Facebook. Please tell me who to call, what to do ASAP. Contact me at [protected]. Jennifer Loeffler

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Fake profile
, US
Apr 26, 2013 2:15 pm EDT

It's not a company
It's a man who says that he is in us army
Sgt. Sterling George who is asking my mom to get a loan
But also asking for personal info... My mom has not giving him no info...but since she has be in FB and chat our computer has been hacked .. We have changed all password as required .. Please investigate this man to make sure he doesn't destroy families bh stealing from them .. Thank you

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Allison Johnson
Jasper, US
Apr 15, 2014 12:02 pm EDT

Facebook has charged my banking account on many accounts and had me in the hole $544.44 . I had authorized one $2.00 charge on2/
03/14 and have since then have been charged like 18 more times NSF included ! I am disabled and have a hard enough time as it is without having someone charged my account like this ! ! will be contacting a lawyer if this doesn't get resolved ! It is sad that i will have to beg for someone to help me but I am not the only one facebook has done this to ! I will also be posting on facebook what has happened and letting the world know how sorry facebook has truly gotten ! Facebook use to be a great place to get back intouch with old friends but ashame that don't even want to get back on there because they have gotten so greeded ! This is my 2nd attempt in contacting someone to get this resolved ! My email address is bamagirl020@gmail.com . Thanks . Allison Johnson 4/15/14 @12:00 CST .

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Carmen S. Pagers
Beach Park Il, US
Jun 02, 2015 12:30 pm EDT

To whom it may concern,

I'm a facebook subcriber and i play all kinds of games, i played oldvegas slots, alot but for the last two or three time i've noticed that i don't get credit for my winninngs then i look at my bank statements and credit cards statementds and thier are chares for more coins, i did it twice for $ 15. 00 & once for $25. 00, i've seen other charges on my account ending in 6013 $50. 00 & $25. 00 charges which i haven't use i would say it's about more then what i said, if you could please check and please refund me my money from the 6013 account i would appreciate i'm on a fixed income and can't afford all theses charges, i'm changing my credit cards numbers, but until i get my refund. . Thank you. . . I tried to copy and paste. . . I also tried to browse and i was unable to do it, but i can mail you the proof i need an address thank you sincerely c. S. Pagers

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Cheermomof03
Tillar, US
Dec 24, 2011 2:13 am EST
Verified customer This comment was posted by a verified customer. Learn more

My daughter had three transactions totalling $623.33. These transactions were not authorized and have emptied her account. She has not given out her personal account information to anyone at Facebook.
According to her bank, there was a phone number attached to the transaction, [protected]. There is a recorded message that gives the website address: c.facebook.com/credit.
There are other consumer advocacy groups to file complaints, but they charge $25 just to file a complaint!
I want her money back in her account ASAP! I may be reached at:
kimberlygpearce@yahoo.com

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Toni Jaeger
, US
Aug 20, 2015 9:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I played on August 16th 2017 and lost over $900. Your system kept freezing on me and send an error message that your flash player needed updating.
Also wheels kept spinning, spinning spinning.

I demand a refund of my money because of your faulty system. Please look at my play on Sunday August and you will understand. I spent real money t go thru this hell. I sent 2 E-Mails to Double own Casino and never hear back from them.

I am a Senior Citizen and did not understand what happen to your system t cause me such a monetary loss

If I do not get my money returned I will take this further..
Thank You,
Toni Jaeger
Cell: [protected]

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Conn137
McKinney, US
Dec 17, 2010 10:47 pm EST

Hi, For some reason when i logged into my Facebook yesterday it told me that my account had been disabled. I emailed their appeals thing with another e mail and was told i wouldn't be able to use the e mail and that i had to mail from my account e mail. That e mail is ruined and i will most likely never see the in box of that ting ever again. But my real complaint is this never would have happened if they dint deactivate my account in the first place. The reason for it was none, I had no body even added on it but was connecting with a game on it i had played for several monthes and worked my way up. Now thanks to Facebook ill never see that account ever again either. I am working on e mail the COO of Facebook. If any body knows how i could possibly get in touch with the COO please let me know. Thanks

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Tama Martin
Adelanto, US
Oct 13, 2012 4:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This morning I tried to pay my bill and facebook stole my money off my visa card. There are 2 unauthorized charges dated 10-13-12. 1 for $6.90 and the other is for $99.00. I would never spend $99.00 on anything on facebook. The money that I have spent on facebook has never been greater than $14.00. I need for someone at facebook to call me and get my info so someone at facebook can call my bank and let them know that they wiil not collect the money cause it was not authorized so I can get my money back to pay my bill. I can be reached at [protected]. My name is tama martin. This matter is very urgent please respond asap.

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Portiav8
Torrance, US
Jul 03, 2013 12:50 pm EDT

My credit card was charge of $ 101.0 including the one that still on the process. And I never buy anything from Facebook. I tried to call the number [protected] but it's only a machine and give me this site. I have ID number here if it will help Jgv99phch.

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Katie143
Astoria, US
Feb 01, 2014 2:53 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The new update on facebook allows NON friends to message an inbox. They took out the choice of allowing only friends to contact which, is a risk factor in stalker/domestic cases. No matter how many times you report the problem, the person can then again create a new facebook and message you from there. Its contributing to stalking victms, its a risk to domestic violence victims. This should be broadcasted on news, honestly. for all those women and children who are tempted to have a fb, should have the RIGHT of who and who should not be allowed to contact their facebook.

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deco94
Glenrothes, GB
Feb 18, 2011 11:51 pm EST

Facebook is taking over the world, everyone has it and i refuse to create an account. all the people i know who have it are never off it and constantly posting useless ### that no one really gives a flying ### about. cant we just communicate normally by meeting people or even just using your phone lol, the worst part is that this person who created it is a billionaire, its such a simple idea which annoys me! i am not criticizing the website i just think people need to get out more and stop posting useless ### like "aw man im so bored and i just ate a pizza it was yumm!" i would not look at that and go hmm yea im gonna like that then comment asking what pizza they had cause i wanna know? i think it would be okay if people just went on to organize social events with their mates, so to conclude GET OFF FACEBOOK AND GET OUT!

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jewel smith
dallas, US
May 27, 2011 11:50 pm EDT

this woman is crazy i met her on facebook and she is just obsessed with me wont leave me alone she and others hacked into my facebook page which ithink is crap because u are taking a big chance of people catching up wit u and throwing u ### in jail or the pen this woman wont leave me alone everytime i get on my computer she is there trying to put malware and virus on my computer she thinks its funny well i have had enough i at this very moment am calling channel 4 to hunt this animal down imean she is so obsessed with raciaal hate and ignorance she will stay up all night jut to try to annoy me while i am on my computer sometimes she puts an image from information which has allready bee washed out anybody got any ideas on how to catch this facebook hacker african american scam ugly fat animal?

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cheryl donofrio
Braintree, US
Nov 19, 2011 2:15 am EST

my friend is in jail right now. someone has taken over her facebook page saying theyre her. posting comments. even posting pictures. theyre not hers. theyve just using her identity. her friends keep telling them to get off her page or theyre going to report them . they just dont respond to them and keep making posts saying theyre doris . dont know what to do. she last posted to her page on june 16th of this year 2017. these people started posting onnov 14th and they still continue to do so. isnt this illegal? we dont want her to lose her page because she has pictures of her kids that are irreplaceable. thats the problem. no one knows how to handle this. but theres a lot of angry friends of doris. please investigate. m y name is cheryl donofrio i can be reached on facebook i live in braintree mass. my home phone number is 71 shaw st braintree mass aptB please follow up with any results. thank you. whoops mixed up address with phone number [protected]

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diane atkinson
penn yan, US
Mar 01, 2014 8:18 am EST
Verified customer This comment was posted by a verified customer. Learn more

My name is Diane Atkinson i have been charged by facebook for services i didnt reguets on the game site i have had to cancell my. credit card and still cant find a person to talk to about rembursmet . i use the games and trusted the site. now with over sixty dollars of charges that are not mine i no longer trust the site. and i think its very wrong not to be able to contact a real person to fix the issues on this site

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jerseyrican36
Newark, US
May 08, 2014 4:53 pm EDT

my name is Jose Ruiz there has been 10 charges to my card which do not belong to me adding amount to $1, 301.71 besides attempting another amount over 3 thousand. clearly there was a red flag and my card was canceled. any info on the person computer which these purchases were made alert authorities. this matter is being investigated by my bank. and criminal charges will be applied to the individual whom made these charges. thank you for your time

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chii
, PH
Dec 24, 2009 9:55 am EST

facebook people are not monitoring posts on the discussion boards. some people have already used abusive words and content. i joined a group and suddenly there is someone who tends to bully everyone who have posted something on that discussion board. i already reported that user but that user is still active and still continue to do the same thing. some abusive and degrading words are pertaining to the members and that also includes me.

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globalli43
, US
Aug 12, 2010 4:13 pm EDT

Facebook has disabled my account without giving a specific reason. In multiple emails they have given no specific reason as to what I have done wrong. they did not state which specific incident, prompted by account being disabled. Facebook also baits users to get their account disabled by encouraging actions that will get their accounts disabled. Their warning system is not functional, because just the mere fact that a warning message has been displayed can be a reason for a user's account becoming disabled. Facebook gives no specific rules( limits on friend requests, posts and comments per day) which users can not help being confused.
Facebook is a big company, there is no customer service number to handle all their complaints. Thousands of other users also have the same problem.
I would like to have my account reactivated and receive an apology for deliberately baiting users to get their accounts disabled.

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Joe
, US
Aug 27, 2010 1:44 pm EDT

I have been getting messages from FamilyTree since 3/31/10 (See Picture 1) and I have tried to have it blocked since June of this year and now it is the end of August. No matter how many times I have requested to disable their e-mails, they keep coming. My question remains WHY?. It appears that you have absolutely no control on this matter even though you claim that you do. Its really not a recommendation that you can control what comes to any members mail so why do you claim otherwise. Of the many e-mails that I have sent to you on this matter, I have only a response to the first one where you suggested that I send screen shots of the e-mails and my request to disable them. I have done that and in addition I have forwarded each of them to your troubleshooting team hoping that you can obtain information from the headings that would help you in this matter. Will this ever be resolved?

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ted thompson
Columbus, US
Sep 27, 2013 4:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have proof of unauthorized charges from Facebook. I have never made any purchases through Facebook but have been charged 50.00 11 times totaling charges of 550.00 to my account. It was actually more however, due to time restraints I was told I could only claimed these 11 charges from Facebook. Please contact me immediately on this matter... thank you ... Mr. Ted Thompson

Radicalreels
Radicalreels
Little Elm,, US
Nov 18, 2009 3:41 pm EST

I might be Deleted from Facebook because I warned my freinds of this Trojan you get from a private message! There is no way to report this to Facebook at this time! The person that sent this to me really didn't!
She has been deleted! I might be next? Why?

This is the second time this has happened to me! Facebook does not handle this right and has no way to report it! I did what I could to alert friends there. I did stop two people so far from being infected!

Here is the Cause I started on Facebook to stop it!

http://apps.facebook.com/causes/?m=ed6ae9f3

... the message appears to look like this...

Saw thaat viideo the othher daay... How coulld you do somethinng likee thatt?

(NOTE) the double spelling of the words?

If I am deleted, I will change Facebook forever! This is a way to document what is going on, right now! November 18th, 2017 3:40 pm central time

This really scares me! Dale Bell

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rdrsbox
, US
Aug 03, 2010 5:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Facebooks pre-log in security test is ludicrous. If they want to delete an account they ought to just delete the bloody thing. I know ppl who've rejoined FB six and seven times after FB blocked them out of their accounts with this same stupid test. Now it's my turn, and I'm not rejoining. I have the distinct impression Facebook is being run by monkeys, and has become a waste of time.

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Frani Pallas
London, GB
Mar 10, 2014 10:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Firstly, my inbox is being filled with copies of emails which are nothing to do with me. They are sometimes in triplicate./ I have been blocked out of my account and page for no good reason and been accused of sending "friend requests" to people whom I don't know at all. Mostly I respond to others Friend Requests either confirming them or deleting them as I do not wish to be associated with many of the requesting persons for one reason or another. This has been happening in the last two weeks and I am totally sick of it, to the point that I cannot even communicate with my family and personal friends .Via my own home page. It began it would appear when I "liked!" something which was a comment by someone named Henry Tudor. I now receive all his comments and all of the comments addressed to him. I don't believe he is even one of my FB friends and if he is I want to DEFRIEND HIM AT ONCE !

aman ki asha
aman ki asha
, PK
May 20, 2010 1:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Pakistan Court Orders Facebook Ban

18 hours ago 1 comments Categories: Politics Tags: pakistan, fb, fb bann, fb ban, fb banned, facebook ban, facebook, no facebook, no fb,

i have seen a news on al jazeera that facebook is banned in Pakistan, i think that Boycott facebook is must for Muslims ; Facebook is behaving like racists,
IF YOU LOVE MOHAMMAD ! BYCOTT FACEBOOK AND JOIN MSNSITE.COM NOW WHICH IS THE FIRST EVER MUSLIM SOCIAL NETWORK ON EARN, MSNSITE HAS EVERY THING, GROUPS, CONNECTIONS, MESSAGES SYSTEM, VIDEOS, EACH AND EVERY THING WHICH CAN SEEN IN A BEST SOCIAL NETWORK ; MSNSITE HAS EVERY THING FOR YOU, SO WHY FACEBOOK ?

We are really proud to be the 1st nation who has boycott the facebook which was trying to do blasphemy of our beloved prophet Muhammad Peace and blessings be upon HIM.

Namaz Achi Roza acha, hajj acha zakat achi,
magar main bawajood is k musalmaa'n ho nahi sakta!
nA JUB TAK KUT MAROO'N MAIN KHAWJA E YASRAB KI IZZAT PER, , ,
KHUDA SHAHID HAY KAMIL MERA EEMA'N HO NAHI SAKTA!

A Pakistani court has issued a ban on the social networking site Facebook after a user-generated contest page encourged members to post caricatures of Prophet Mohammed.
The Lahore High Court on Wednesday instructed the Pakistani Telecommunications Authority (PTA) to ban the site after the Islamic Lawyers Movement complained that a page called “Draw Mohammed Day” is blasphemous.

Sajjad Chaudhry, the presiding judge, instructed officials with the ministry of telecommunications to submit a written reply to the ban by May 31 when courts will open a detailed hearing on the case. A ban is to be enforced in the meantime.
"We have already blocked the URL link and issued instruction to internet service providers, ” Khurram Mehran, a spokesperson for the PTA, said.

About 20 people carried banners outside of courthouse in Lahore, condemning Facebook and praising Prophet Mohammed.
Protest
Lawyers also petitioned the Pakistani government to register a strong protest with Facebook’s owners.
"The competition has hurt the sentiments of the Muslims, " lawyer Chaudhry Zulfikar Ali said.
Facebook users in Pakistan, however, told AFP they could still access the site after the ban was imposed on Wednesday.
Officials with the Pakistani government told the court they had already blocked Facebook pages relating to the competition, but the lawyers group argued that no part of a site can be banned unless the entire site is blocked.
Pakistan has 45 million Facebook users, according to lawyers.
The Facebook page for "Everybody Draw Mohammed Day" had just over 40, 000 supporters while the opposing "Against Everybody Draw Mohammed Day" had more than 53, 000.

Source: Al Jazeera and agencies

Topics in this article
People

Mohammed Day
Chaudhry Zulfikar Ali
Khurram Mehran
Sajjad Chaudhry
Country

Pakistan
City

Lahore
Organisation

Pakistani court
Pakistani Telecommunications Authority
Lahore High Court
Islamic Lawyers Movement
Pakistani government
Ministry of Telecommunications

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Carol A. Bailey
Erwin, US
Dec 26, 2013 7:59 am EST
Verified customer This comment was posted by a verified customer. Learn more

Somebody got my debit card # and used it on Facebook on 12-24-13 for $139.63 I have called my Credit Union and had my card canceled since this transaction is pending. I did not use this and I DID NOT authorize anybody to use it. Somebody has hacked me and I want this charge taken off or I will get my attorney to get involved. I EXPECT to hear from you SOON!

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shitalgautam
, IN
Jan 19, 2013 1:55 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Sir, Somebody has made a facebook profile with my name [censored]al Gautam using my original picture and my details and is
continuously adding my friends and Relative. That person has subscribed to many peoples whom i know... I have no clue who
has done this kind of work.. I want you to please find it out as i am worried that that person is upto something bad...
He/She may abuse any1 or misuse my photo or do something or anything which may not be good for me...
"http://www.facebook.com/shital.gautam.52" this is the i.d i am talking about.and my correct Facebook Id
is"http://www.facebook.com/shital.gautam.16" which is created by me. please take corrective measures. I have reported it
as fake id on facebook itself but no measure has been taken as of now... please give me immediate response and block these
id.Please do that asap! Else it can be very dangerous for me!

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gooftrooper230
Buffalo, US
Apr 02, 2011 3:01 am EDT

hello there! My name is Tina Derrico and i have viewed my credit card statement and on my statement there were $399 dollars worth of purchases done and within seconds of each other, I did not authorize anyone to use my credit card for such purchases and request my refund for these purchases I have all dates when the charges had first started and everything. There were multiple for 49.99, one or two for 19.90 and one or two for 9.90 all of these have come to a total of $399, I request that someone get in contact with me regarding this matter as I am very upset about this and hope that it can be resolved. In the meantime I will keep a close eye on my credit statement to make sure there are no further purchases. Thank you for your attention in this matter..

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vonda williams-hall
st.louis, US
Jul 21, 2011 11:27 pm EDT

There are lots of charges on my credit card that i did not do or give an permission to be done, I don't know what these games are or who done them so i am asking for my card to be credited back to me, they has cost me to have 2 over draft which are $35 a piece . There are 44 different charges where made. They follow as: $1.60 x4, $1.90x12, $2.60x1, $2.90x1, $3.00x 13, $3.15x1, $4.10x1, $416x1, $4.20x1, $8.20x1, $9.90x1, $14.90x2, $20x 1, $50x1 all these charges where charge to me on the same day JULY 5th 2017.
i am asking for someone to call me about my concerns, i and a disable women that can't afford these charges and i can't play for them. my number is [protected] please call me
PS. HOW DO I TAKE ME CREDIT CARD OF YOUR FILE?

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Ankita648490
, US
Jan 18, 2012 5:53 am EST

on facebook, i dont know some people make my many fake id's, , , please delete my fake accounts... please sir

pahle bhi maine complaint ki thi but wo fake id to band ho gyi, then fir se kisi ne bana di, , , , aap please wo fake acc delete krrr di jea!

my real id- http://www.facebook.com/profile.php?id=100002817306922

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and fake id's are...

1) http://www.facebook.com/profile.php?id=100003344668081

2) http://www.facebook.com/profile.php?id=100002795530882

3) http://www.facebook.com/ankita.wanjari

sir i req u to please delete the fake accounts...

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Jahanzeb javed
, PK
Jun 03, 2011 12:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir
This is regarding mentioned subject, some one had created my FAKE Id in the name of Jahanzeb Javed ( the CONTENT & Creator is fake one, , All contents showing on Facebook for this ID is totally vulgar & causing day to day receiving messages from their friends end, whom ever she/he is accepting as friends & sending more more vulgar comments & chats
Requested to advise where to complaint this sort of issues in legal frame work, I want to punish the concerns, who had created that all
Regards
Syed jahanzeb javed
this is the Fake id who is using my pic.
http://www.facebook.com/home.php#!/profile.php?id=100002530925724

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Sweetbabycookies
, US
Feb 02, 2011 12:43 pm EST

I tried to use a $50 promo code offered by FaceBook for advertising on their site. I clicked on the offer, copied the code and then followed their directions for setting up an advertising account on their site. FaceBook requires a secondary payment method with a credit card or PayPal in order to charge for advertising that goes over the $50 limit. So I entered that, too. The code was accepted when I submitted all the information requested and my new account showed a $50 credit.

The next day they hit my PayPal account for $50!

I have filed a complaint on their site several times over the last few days in several areas of the so-called "Help" pages. They do not have a phone number to call. They do not have live chat support. They simply take your money and ignore you.

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mtwyne
St. John's, CA
May 12, 2012 8:47 am EDT

ok so what gives facebook the right to try and tell me who i do and do not know i try to add a friend i went to school with and they say i cant send this request and then later i try to add someone else and they block me for 4 days so i dont know if this will ever get to facebook or not but i hope itll do some good because id really like to find my old friends and i dont have a phone facebook is my only source of communication sincerly matthew douglas and thats my facebook name too

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Mark10
Brooklyn, US
Jun 16, 2009 10:41 am EDT
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HOW TO: Attention unjustly disabled Facebook friends here is how you can submit a complaint regarding Facebooks insensitive extremely poor customer relations to the Better Business Bureau of Silicon Valley, San Jose, CA at WWW, BBBSILICON.ORG You need to have Facebooks address: Facebook, 156 University Av. Palo Alto, CA 94301 and Phone number: [protected] Please everyone submit your complaints NOW. The more of us who submit complaints the greater likelihood of getting Facebooks attention to change their incredibly poor customer relations for the better. Thank you.

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Map Nell
, ZA
Apr 23, 2011 9:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,
I am unable to log into my facebook account.
The security check only gives me one option, and thats to id photos.
I cannot id these photos as they are people that play the game Kingdom of Camelot with me, i know the names but have never seen the photots before, could u please help me with this.
Many thanks

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Sagar khetia
, IN
Oct 30, 2009 11:42 pm EDT

I am using facebook from about a year. I used to meet my family member who live abroad and brothers and sisters and all my friends everyday. But then suddenly one day when I tried to login to My Facebook account. I found that my account is disabled.

I emailed them for 1 month but no reply and tried to call them again there is no one but stupid answering machine.

One day I got reply from them mentioning that "WE HAVE DISABLED YOUR ACCOUNT AND WE DONT GIVE ANY REASONS WHY WE DISABLED YOUR ACCOUNT. YOU CAN DO WHATEVER YOU WANT. WE ARE NOT GONNA LET YOUR ACCOUNT BE ENABLE AGAIN. THIS DECISION IS FINAL."

I mean seriously, what is this? I dont know what to do I have filed a complaint against Facebook already in BBB but I dont think they are gonna help me much. Because Facebook remains Underground, no contacts, I wish i could meet them personally and beat the hell out of them.

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ginny16
Akron, US
Mar 22, 2011 1:23 pm EDT

Facebook, is not monitoring their system very well. I have recieved a trojan and various other malware from using their game apps; to include now they have added pop-up sponsorship which is impeading in the loading of pages, creating refreshing automatically to redirect you to another http site. This is very frustrating as this is a very recent problem. I submitted a complaint against the free 350 FMoney for farmville, only to end up with nasty trojan; luckily for me I have virus protection that caught it. My patience is running thing...as I try to log in, play apps and post and with no avail nothing! Facebook, you need a better server/website monitor; one that has a built in virus protection, and as for your ads; leave it to one or two with out interfering with the page. I am ready to hit the delete account and be done with this site as the headaches are more than I can bear with this site. It was a good idea, but now as a greedy unmonitored system, cyber bullying to include virus rampage I will have no choice but to advocate against instead of for!

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Debra Meeler
Belleville, US
Jul 28, 2011 3:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm trying to notify Facebook that someone has hacked into my debit card account & made 2 charges that I did NOT authorize! Called the phone number [protected] & was told to go to c.facebook.com/credit which took me to this sight! There will be $275.00 taken out of my account unless I can talk to someone right away! This is unacceptable that I can't talk to someone "Live" right away! You need to call me immediately!

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ejoyce
Port Hood, CA
Aug 12, 2011 1:17 am EDT

i was trying to purchase poker chips/credits on facebook, with a prepaid vanilla mastercard, it wouldn't let me so i called mastercard and they changed it for me, so i could purchase.then facebook took $2.00 for nothin and it would not let me purchase anything.this is rediculous i can see facebook taking the money from my card if i was getting something in return but nothing.Mastercard gave me a phone number to call facebook so i did, but again they told me to go to c.facebook.comcredit to see if the problem would be resolved.so i am trying to fix this up. you could e-mail me at ejoyce@live.ca with any information to this problem. thank you Eva