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The good, the bad, and the ugly - discover what customers are saying about ez moves

Welcome to our customer reviews and complaints page for ez moves. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with ez moves.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used ez moves's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with ez moves, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with ez moves. Your feedback is an important part of our community and will help others make informed decisions.

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J
8:31 am EDT

ez moves Ez move is just a scam and should be taken off the internet

I ordered an gpz ezmove and was suppose to be charged 19.99 with the 2nd package free to be charged only for shipment. The credit charge came to over 100.00 dollars which should off been under forty dollars. Ez move is just a scam and should be taken off the internet.

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S
1:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

ez moves over chareged for product

I plaaced an order on the phone after seeing the ad on tv. They said the cost would be $19.95 plus shipping. I was charged on my card the amount of $136.61. I can't believe shipping is that much. Can I go after them for the over charge? They need to be take off the TV. Total rip off. It is do right stealing.

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Macela
, US
Jan 14, 2012 7:07 pm EST

Don't do business with them. They scammed me for $50 on shipping. Stay away!

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Rick Forsythe
, US
Dec 05, 2012 10:43 pm EST

Same thing here - no opportunity to cancel order/empty cart. My cost was to be ~$72.00 including ~$32.00 for shipping vs. tv ad 19.99 + 7.95 + 7.95. HOW IS IT THIS CO. IS ALLOWED TO FALSE ADVERTISE FOR SO LONG AND GET BY WITH IT! SHAMEFUL! TO MAKE IT EVEN WORSE - THEY ARE NOT THE ONLY ONE!

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Wakakanada
North Vancouver, CA
Oct 27, 2011 1:35 am EDT

Same thing happened here, their website processed an order for three times the amount I assumed I was buying without any opportunity to review the order finalizing the order. Deceptive marketing. I contacted customer service which said once the order is in their system they can cancel it. I am in Canada so not sure if the differences in consumer protection laws between USA and Canada will lead to a different result south of the border [and not sure they will cancel the order as the indicated]

I have already advised my credit card company I do not intend to pay for this order, regrettably, they cannot "cancel" the charge before it is posted to the account, but at least they have a record of my position.

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The Irish Sam
Carlsbad, US
Aug 15, 2011 2:26 pm EDT

I went on line to purchase the product EZMOVES. It was the same as with this gentleman. I did not know the total amount until I got the final order complete notice. They charged me $29.99 for the $19.99 TV offer, then charged me $24.99 for the 2nd one that I was supposed to get for P&H only. There was no opportunity to verify the total charges until it was a done deal. It was on a Sunday evening so I had to wait until the next morning to call them. I called them early at 8:00AM EST and they told me the order had already shipped but that I could just refuse the shippement and be credited for the amount except shipping. This is a good product but a real crooked way to do business. I am out 31.80 for shipping for a 19.99 purchase. Be careful about the way they bill you.

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Frank Ruzicka
Toms River, US
Jul 23, 2011 8:32 pm EDT

I was told that the product shipped for 19.99 (two sets) plus 7.95 shipper per set. Total should have been 35.89, but the charged my credit card 97.73. They can be reached at [protected] Mon-Fri .
I will demand my money back and return the EZ movers, which don't work on my floor anyway.
What a ripoff!
Frank R
Toms River, NJ

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