Exxon
reviews and complaints

Cashier at this location is giving the wrong change to customers and when you tell him that he gave you the wrong change he lies and says he gave you the right amount. I have also heard from other customers that the same thing has happened to them at this location with this particular individual working there. He refused to give me the right change when I told him about it. I asked him for his name but he refused to telll me. He was tall, middle eastern guy who worked at this location on Wednesday November 6th, 2019 at 7pm.

I work for a special need facility and we pick up individuals in two counties. I stop every morning at the Liberty, Mississippi location. I always buy numerous things. Well the lady that is there every morning, I assume she is the manager has always given me a cold attitude. I notice she doesn't treat everyone else this way. In fact this morning she was again cold and mechanical to me, yet she was smiling and pleasant to the guy in front of me. It's getting to the point where I am about to stop shopping there for my snacks and drinks. I am very pleasant and always say good morning and attempt to engage in nice conversation, but she remains cold. Please could you address this with her.

I went to an exxon today and ordered 3 items. Thats it! . long story short I was overcharged and when I called back to tell the Guy what happened h3 said okay and hung up in my face. I immediately called back and my number was already blocked. Im disgusted by the way i was treated. I will never go to another exxon in my life. How do you think you can just take someones money and think it is okay. I will keeo complaining until someone contacts me. This is ridiculous

I recently visited as station in pleasantville nj. i usually go to a sonaco station, but i have rewards from acme i ended of leaving because i waited ten minutes and no one help me when I looked at the price of gas it was 30 cents higher then all nearby stations I had 20 cents off a gallon and would still pay more. I cant believe the price I can Go into Atlantic City and pay less highway robbery

Hi
I'm driving for Washington Flyer taxi, I do put gas every night or morning, this is not the first time that I see every single day most of the pump are out off service, this time was the same, I moved my car to other pump to put gas, & the guy his name was Mohamad trying to collect Trush, was standing by pump & I wait for him to move that I can pull to the station pump, then I backed up & came to the pump & he came to me & started shutting on me & was telling me you [censored]ing Washington Flyer cannot see me I'm working, , & I asked him nicely I was waiting for you to move little bit that I can pullover to the pump, he started cursing me, then I lost my control I did cursing him to, he was cursing me more than 30 times for 10 minutes, & then one of your other employees nice women came out & she called him that you stop cursing customers, but he didn't care, & their was another driver came & he said, he's not only with you, he's fighting with every single driver or other people, I think he have some problems, he's not normal person, if he's working there & doing the same cursing arguments with customer, probably this gas station will lose a lot of customer. I need response for my email, please
Thanks again

I frequent this station often. I noticed over a week ago that there were no security seals on the pumps. In the past there has always been security seals. I do not trust stations without security seals.
I mentioned this to station attendant and I also notified local law enforcement.
Due to the lack of response about replacing the security seals, I will not use this station anymore. I will also let as many people as possible know that this station does not use security seals on their pumps.

Thank You for your time.

How he got KaVon D Allen to work it is by saying I pay this amount everyday this was in of January February 2019 I will give you $10.00 everyday then Kavon D Allen said this not even enough to take care of myself your paying me nothing I want to say no but I know for a fact I need the money. Do to personal business else where something going on everywhere then February I get a promotion to be full time at 17500 Dixie hwy Homewood IL, 60430, moving to different location stocking in cleaning today's pay bout came from moving bricks ofb$10.00 dollars, but you as a store manager still not keeping your word making yourself look in sound like a baby. I been with this Exxon Mobile Gasoline Station Working after being hospitalized I return with a doctor's note but didn't start 10/11/2019 worked the 10/12/2019 it's supposed to be almost a hundred dollars for the words you said. But it's nothing. Don't take it out on the good guy.

Stopped here to refill car. Could hardly seen the screen & had to get the actual receipt inside as no paper could be printed out. Terrible, terrible gas station for an ExxonMobile facility. You should go in for a surprise inspection as you will be appalled at what you find. I never stop to buy anything inside the store but usually have to use the bathrooms. The woman's bathroom was filthy as well as the men's as I had to use the men's as the woman's was out of order. (I checked inside to make sure it was) . If I had wanted to purchase an soda fountain drink, most of that was out of order also.
Needs thorough cleaning inside and out. I will never stop at this station ever again. It is at exit 18 I-75 in Valdosta GA.
Thank you,

On October 5, 2019 (4:35pm) at Exxon Mobile, Address 4212 US-130, Willingboro, NJ 08046. I was stop by this gas station to fill my gas on my way back to NYC. The sales man was a bit races, when he looked at me in a very weird way. He said, he needs to bring my credit card into his small room to make the payment. He was holding onto my credit card for more than five minutes and he was out of my eyesight for a period of time. He went into the room for like three times with my credit card in his hand. So, I don't know how much he swipe and I don't even know if he make copies of my credit card information. Then, when he hand me my recipe it says $49.74 which is already expensive than my usual price to fill up my gas because usually it will only take $45 bucks to fill up with Premium level. But, yesterday I accident said Midgrade oil. The price came out to be more expensive than my usual premium level gas. I don't want to complaint about this. But, what's really upsetting me was that on the recipes it says $49.75. But, he actually swipe $60 thinking that I won't really check my bank statement. This is ridiculous, how can a big company like this make fraud and swipe extra amount of money to customers. That's why when I hand him the tip before leaving, he was lookin very guilty and struggle if he should take the tip or not.

I have complain about bad attitude in station of Heliopolis beside Heliopolis station they speak in bad manners and refuse to fill my tank also i asked for manger of station they speak in bad words and give me someone fake as if he is manger also speak bad words
I don't like to put the video and picture in media until i get your feedback
Tamer moufid
[protected]@gmail.com

Gentlemen

After greeting ...

I am an Egyptian consumer .I have a problem with your esteemed company Egypt branch and I hope support from you
I bought a Samsung model A10
Since the first use of the mobile I found a network cut at different intervals
I used another mobile for the same network and the same site and there was no network hacking
I went to the after-sales service center and already told me there was a problem with the mobile industry defect.
The customer service center received the device and asked me to wait for the replacement report.
After 5 days I was informed that the phone is intact and has no defects.
I made a complaint in the National Consumer Protection Agency because I want a mobile without defects.
Samsung Egypt does not respect its customers. Only sell without any rights to customers?
I paid money and did not benefit from it and did not find its value, in addition that I have borne the burden of buying another mobile from another brand to not disrupt my business
So please reply
Are you the competent authority?
And support by you or guidance to the competent authority to complain
Attached to your purchase invoice and the report of the center of the service after sales

Good Morning,

Please note as a forward introductio I have been a loyal customer of Exxon/Mobil since 1991 with no issues what so ever. Alas, today, I do a have a complaint. While pumping gas this morning at the above gas station I placed the pump in my car, pushed the clip in place, and returned to sit inside my car since it was a bit chilly out. I was in need of approximately a little under 1/2 a tank of gas, rough estimate of $20.00, considering it was $2.79 per gallon. Therefore, when I glanced out the window and saw it was over $34.00 I knew something was wrong. I proceeded to jump out of the car, saw the handle was spurting gasoline out and then promptly disengaged the handle and returned it to the pump. My shoes were covered with gasoline, along with it being on my hands and some of jewelry. I went into the station were the attendant informed that there was nothing he could do but offered me a free car wash valued at $10.00 which I accepted since my car was covered in gasoline. I do not have the receipt to this since I did not want to further step in all the gasoline and was in a rush to get to work but I quickly took a picture of the pump. You can also verify this via my Mobil card receipt purchase on the monthly statement.

The intention of this letter is just to inform you of this error and request reimbursement of $15.00 in unused, unwanted gasoline and compensation for a new pair of shoes, approximately $25.00.

Please contact me via email at k.[protected]@comcast.net or phone [protected] and let me know how I can go about obtaining this.

Thank you in advance for your assistance in this matter.

Regards, Kathe Barwacz

Listen here, I would never let this place represent my company. The place was a Valero but they gave him the boot and now he is exxon. I live in the country and this is the closest store to my house but my family and all my neighbors drive a extra 7 miles instead of goin to this place anymore. He has sewage leaking out of a manhole for months and it smells awful and a constant green alagea in the parking lot. He lets big trucks park there overnight in a mud lot behind the store which keeps mud and mess everywhere in the parking lot and a bunch of shady characters hangin around. when he actually has gas or pumps are working he charges more than anyone else for it. There has been old furniture and stuff laying around the store for months. This guy is a joke, even the people who work there say that he doesn't care about that store at all and they are constantly dealing with either shady people or complaining customers. You guys have to address this, the pics don't do it justice. Go inspect yourself asap.

Store Number:4807004 Site: 220197 Mobil 318
On September18, 2019 at 10:30:29 A.M.
EM Rewards **4729
To purchase gas using my rewards card and my bank card there was a problem with the Point of Sale terminal; it would not accept the card/chip. The cashier told me "something is wrong with your card"; I informed him I had just used the card at another location and that his POS machine was not firmly mounted to the counter, that it kept moving. He stated it was new. I then asked why were all the numbers worn. He asked how do I know what I am doing if the numbers were worn and I replied that I know numerical keypads. Then he told me "you have no money on your card". By this time I am extremely angry with the way this man is talking to me. I asked him to reset the system, he did and the card registered appropriately. He told me "leave my store and do not come back".
This man was loud and extremely disrespectful and all the time he had an error on his end-
I use this station predominately for all my gas purchases but I really do not know if I am prepared to deal with this man again.

I had a meeting with Anthony Beltran, your head accountant and he made a move on me. I am a straight male and will not tolerate this. Completely disgusted. Either do something about it or I will sue the living hell out of your company due to negligence of staff.. Highly unacceptable. I will be in contact with my lawyers very soon if this situation is not handled with the proper response.

Reference # 1226872

Hello thank you for emailing me back and offering a $25 gift card. The address for that to be sent is

Madison Clapp
628 Hopewell Road
Mayfield, KY 42066

I appreciate the acknowledgment for the situation. I had a very hard time getting the staff to do anything and I'm sorry I had to bring it up. Thank you again for the gift card!