The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Express Tax Refundovercharging for services

This company advertised to fill out my federal tax return free of charge and $29.95 for state. After they filled out the short form for my state tax, they chargedme $104 for added on charges that I did not authorize.When i checked my account, I found that trook $41 more out for a total of $144.My return was supposed to be $779, but they deposited $638.10 to my account.I did not mind them taking $29.95 out for the state tax, but not $144.Most companies only charge between $15 and $25 for the same service. My name is Sam Martin.My address is 903 Cascade Drive, Pembroke, Va. 24136. I will not rest until these people return my money.

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