Exploria Vacations — booking a reservation
On September 13, 2019 I booked a package from you folks. I was told I could make a reservation anytime after that. Therefore, on September 29, 2019 I booked a reservation for Gatlinburg, Tennessee which is the preliminary part of the package.
After making the reservation I received a message back as follows stating "Your Request Has Been Received. Please allow 72 hours for your reservation to be processed. If you have any questions, please contact Customer Service at 800-774-0165"
It has been more than 72 hours with no response from your side. I tried to call the number listed with no avail. This was on the weekend so I am assuming from your message that your offices are closed during the weekend. I am going to call tomorrow October 7, 2019 and hopefully I can reach someone.