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Expediarefund request due to flight cancellation by oman air

I am very disappointed and upset with Expedia. I raised my issue to you since 19 Sep'19 under itinerary no. ends with 6971. Their support teams not getting a full refund for my flights booking due cancellation by Oman Air.

They made false statements in their emails: "tried to call your registered no." but no miss call during those periods on my phone. And they contacted the Oman Air Singapore office (+656603137) for my refund request and told me they called many times and also emailed to them and received no reply from airline. I found out myself that the Oman Air Singapore office already not existed a while ago.

I tried to contact Oman Air myself via KL and Muscat office after a week, their representatives never failed to reply me. Because my booking went through Expedia hence they couldn't any help from their end.

Till today, Expedia customer support is still asking me to give them 24-72 hours for them to send my refund request to Oman Air refund email address I provided to them.

Expedia

Ni
Sep 30, 2019

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