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I ordered a dining room table and 6 upholstered chairs at the end of August. It is now Christmas and I have the table but the chairs won't be ready until after the first of the year. They have been paid 2/3rds of what is owed and I get to serve dinner on card table chairs! If I had know this was going to be my experience I would never have purchased from them...and I certainly won't do so again.
The complaint has been investigated and resolved to the customer’s satisfaction.
...you should have told them WHICH Christmas you need the chairs! Please be more specific in future. Thank you.