The complaint has been investigated and
resolved to the customer's satisfactionResolved ESBI - Billview.com — Service never ordered
resolved to the customer's satisfaction
A ESBI / Billview.com monthly charge of $14.95 showed up on my Verizon phone bill 05/2009. I never heard of the company nor ordered any of their services.
In fact, I never heard of the company until I see the $14.95 charges of my phone bill.
Can anyone just tell Verizon to throw in the additional charges without my permission or knowledge ??
What is our consumer rights these days ?