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Epigro
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Epigro Complaints Summary

1 Resolved
1 Unresolved
Our verdict: While Epigro has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Epigro complaints 2

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ComplaintsBoard
D
9:39 pm EST

Epigro Solar panel systems

Husain Patni and Romesh Savanghan are two crooks selling faulty systems in Sri Lanka. I am a victim of them and Epigro on Jawatta. Be aware. The police are investigating. They contact me telling me that they offer the best Canadian systems for solar harvesting. But the systems dont work and break down constantly. You will also never get your money back as they will keep making excuses. They also sell hair wigs I understand which are just as useless and low quality. Wigs and solar panels what a business combination.
https://www.linkedin.com/in/husain-patni-mba-21abab29/

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ComplaintsBoard
K
6:45 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Epigro has left an official reply on this complaint.

Epigro Epigro

Got some solar panels installed from Epigro. Met this man Romesh Savanghan who I now think is a con man. He said they were good reliable systems. Paid Rs 500, 000 in Jan 2016 but after several months no system installed. After many calls and visits to their office they finally came and installed a system. It never worked from day 1. When they installed the system I had a gut feeling that there were issues as the so called engineers looked like two village bas and did not seem to have any clue about the installation of a high tech system. So now I lost Rs 500, 000 and now they keep promising to repair but have not come as yet. What can I do?

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NWijayaratnam
NWijayaratnam
, GB
Feb 01, 2017 5:13 am EST
Verified customer This comment was posted by a verified customer. Learn more

i have seen a lot of mud-slinging by unprofessional people and organizations against companies doing well. being a s psychologist and now consultant for the NHS for over 13 years, i have noticed that this is so prevalent in Sri Lanka by petty narrow minded individuals. We see this in government, and almost all aspects of sri lankan society. some of the complaints i have seen here (besides the above) are clearly not genuine as they are so ridiculous.

i wish we can move on from petty and jealousy. business and ethical practices should come from competing businesses, not mudslinging as it reflects poorly on the industry as a whole and removes credibility. i have actually heard of epigro solar as my local neighbour and sri lanka cricketer, Lahiru Thirimane has gone for this company and installation is happening on his property currently. looks very impressive.

Mrs. N Wijayaratnam

Is Epigro legit?

Our verdict: Epigro earns high praise from Complaints Board, distinguished as a company with a robust reputation for trustworthiness and reliability. Despite the possibility of occasional service issues, Epigro's overall track record speaks to its legitimacy and reliability as a service provider. Engaging with Epigro can be done with confidence, though maintaining a level of caution.

Epigro earns 88% level of Trustworthiness

Excellent Trust Notice: Epigro near-perfect at 88% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for Epigro. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Our scan shows Epigro website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Epigro.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • We detected that epigro.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Epigro protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Epigro has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We noticed that epigro.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.
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