CB Vehicle Rental and Leasing Enterprise Rent-A-Car

Enterprise Rent-A-Car Reviews and Complaints

Enterprise Rent-A-Car review: Damage recovery unit ( 1 comment)

Freakin’ pissed of San Francisco, US

Nov 10, 2025 5:29 pm EST

Review updated: Nov 11, 2025

Replied

Featured review

rented a car in Hawaii and was involved in a hit-and-run incident. I filed a claim with my insurance company, and part of the damages were covered. However, Enterprise added additional charges that I’ve been trying to negotiate for months. The representative handling my case, Tasha Mosely, has been extremely unresponsive and unprofessional — she ignored my payment offer and sent the account directly to collections without any discussion. I had offered to pay $100 per month toward the $800 balance and requested clarification on the extra fees, but they refused to provide any explanation.

Desired outcome: I would like to for someone other than Tasha Mosely who is empowered to make decision to contact me.

Confidential Information Hidden: This section contains confidential information visible to verified Enterprise Rent-A-Car representatives only. If you are affiliated with Enterprise Rent-A-Car, please claim your business to access these details.

Enterprise Rent-A-Car - Damage recovery unit - Photo 1

Enterprise Rent-A-Car - Damage recovery unit - Photo 2

Enterprise Rent-A-Car - Damage recovery unit - Photo 3

Enterprise Rent-A-Car - Damage recovery unit - Photo 4

View 0 more photos

Enterprise Rent-A-Car response

Nov 11, 2025 3:12 pm EST

Enterprise Rent-A-Car customer support contacts

Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

File a complaint Write a review

View all Enterprise Rent-A-Car contacts

We would like to look into this further but need some more information. Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide your contact information, your reservation or rental agreement number and the details of your experience. Thanks. –Chris R.

Hi Chris,

I would prefer not to repeat my previous statement on another website. If I were to contact another representative, they may not understand the purpose of my inquiry. I have provided my contact information, so please feel free to reach out.

Candace

1 comments

Add a comment

Enterprise Rent-A-Car - deposit refund 66

Resolved

Replied

Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call 111

Resolved

Replied

Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time 2

Resolved

Enterprise Rent-A-Car - Billing for damage that is not responsibility 26

Resolved

Replied

Enterprise Rent-A-Car - false damage claim 38

Resolved

Replied

Enterprise Rent-A-Car - damage claim

Resolved

Enterprise Rent-A-Car - odor in car 2

Resolved

Enterprise Rent-A-Car - Car rental service

Resolved

Replied

Enterprise Rent-A-Car - fraudulent damage claim 2

Resolved

Replied

Enterprise Rent-A-Car - rental/discrimination

Resolved

Replied

View all Enterprise Rent-A-Car reviews and complaints

Enterprise Rent-A-Car Contacts

Enterprise Rent-A-Car phone numbers

+1 (866) 534-9270

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number 1 1 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 534-9270 phone number

100%
Confidence score

For users of TTY devices

+1 (866) 445-8284

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number 1 1 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 445-8284 phone number

100%
Confidence score

Customers with Disabilities

+1 (866) 458-9227

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (866) 458-9227 phone number

Enterprise Exotic Rentals

+1 (800) 325-8838

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (800) 325-8838 phone number

Maintenance Program Information

855-266-9289

Click up if you have successfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9289 phone number

Enterprise Car Rental Reservations

+1 (877) 416-0000

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 416-0000 phone number

en Español

855-266-9565

Click up if you have successfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number 1 1 users reported that they have successfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 855-266-9565 phone number

100%
Confidence score

Customer Service

800-307-6666

Click up if you have successfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 800-307-6666 phone number

Roadside Assistance

866-507-6222

Click up if you have successfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 866-507-6222 phone number

Enterprise Plus® Member Services

866-225-4284

Click up if you have successfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 866-225-4284 phone number

Customers with Disabilities

+1 (877) 881-5500

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 881-5500 phone number

Enterprise Business Rentals

1-866-4-LUX-CAR

Click up if you have successfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling 1-866-4-LUX-CAR phone number

Enterprise Exotic Rentals

+1 (888) 227-7253

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 227-7253 phone number

Enterprise Car Sales

+1 (888) 736-8287

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 736-8287 phone number

Enterprise Truck Rental

+1 (877) 233-5338

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (877) 233-5338 phone number

Enterprise Fleet Management

+1 (888) 480-3722

Click up if you have successfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number 0 0 users reported that they have successfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number Click down if you have unsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number 0 0 users reported that they have UNsuccessfully reached Enterprise Rent-A-Car by calling +1 (888) 480-3722 phone number

Direct Dealer Program

More phone numbers

Enterprise Rent-A-Car address

600 Corporate Park Drive, Saint Louis, Florida, 63105, United States

Enterprise Rent-A-Car social media
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 11, 2025
View all Enterprise Rent-A-Car contacts