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Enjaz Bank Customer Service Phone, Email, Contacts

Enjaz Bank
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enjaz.bankalbilad.com
enjaz.bankalbilad.com

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1.1 66 Reviews

How responsive is Enjaz Bank's customer service?

2 Resolved
64 Unresolved
Very poor 🤒
We don't know much about how Enjaz Bank handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Enjaz Bank and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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Enjaz Bank reviews and complaints 66

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Newest Enjaz Bank reviews and complaints

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M
11:22 am EDT

Enjaz Bank Money transfer

26/03/2022 I was make money transfer but still not received

Desired outcome: Please refund

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M
9:46 am EDT

Enjaz Bank Money transfer

26/3/2022 I make money transfer still not received

Desired outcome: Please refund

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M
12:49 pm EDT

Enjaz Bank Payment transfer refund

Sir, I sent some money a few days ago. It did not reach my Pakistani bank account. This is my money from which I had purchased.

Desired outcome: Transaction refresh number (FT22077641955300)

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D
7:00 am EDT

Enjaz Bank No receive until now i send money on friday

Have a good day sir..i will do respect i can do send money on friday but until now no receive my send money my wife.pls pls action my complain thank you

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J
10:04 am EST

Enjaz Bank International transfer

Very bad service,I have sent 100SAR but only sent 15 Sar deduction .u r app full prblm not clear

Desired outcome: Pls refund my money

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6:44 am EST

Enjaz Bank FT22038939206222

My mani not receve my neme missing plesce my tranction cancal my refund my account

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M
9:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Enjaz Bank Payment not received, I send pakistan meezan bank (ft22013876013475)

13 Jan 2022 (FT22013876013475)
[protected]
I was send online transfer to Meezan Bank Rawalpidi Branch Code (0828)
SR 1686, I still did not received, I was called Enjaz helpline number they said to me I wiil go Enjaz Bank to update my Personal Informations.
I went Aqqriq Branch but they told me they will today update wtih phone call but they did not feed back me.
Name. Muihammad Imran
F. Name Muhammad Khan
NIC. [protected]
Passport Number. CL1223923
IQMA Number. [protected]
Nationalist. Pakistani
I was send Online Money to my wife her Name Rameen Khan
AC Number. [protected] Meezan Bank

Desired outcome: 1686SR

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Y
3:00 am EST

Enjaz Bank International transfer not received

inter national transfer to the federal bank India on 20th November not received yet
please help me to find out the reason

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K
3:59 am EDT

Enjaz Bank remittance send not received

i have send money from enjaz application . with Reference no .Ft21290628105175. from app status show send . but when i checked the status of remittance it shows an error. kindly help me out.

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2:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Enjaz Bank Refund my international transfer

Please priority may refund

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1:48 am EDT

Enjaz Bank Money transfer international

Money transferred through Enjaz application by providing my resident ID [protected] but unfortunately money debited from my alrahji bank account and failed in Enjaz application. So need to check to revert my money back to the alrahji bank.

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R
11:53 pm EDT

Enjaz Bank Self service mechine

Aslamimulikum
My name is Rashid Mahmood
Dear sir
Enjaz branch south khaldiya 334
City DAMMAM

Sir here self service mechine but self service mechine is every time problem
Sir Whenever you see a problem of registered timeout, please solve it so that people can easily send money to their own country.

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A
1:27 am EDT

Enjaz Bank cashier behaviour

dear support,

cashiers in some branches are not respecting the queues and mis-behaving, things happened yesterday in al muruj branch riyadh in ladies section between 2:30 and 3:00PM.

his only reason, when i complained, that system was down in the morning and she is back now when in front of us, she gave him money and fill the paper when the queue was waiting. only reason because she is wearing glasses and handling nice bag.

i complained to the manager but no action taken he tried to cool me down.

it's a respectful company, hopefully you will investigate about it as cashier said wait otherwise i will not do your transaction, let me finish with her.

understand your cooperation for your reputation and customer service support.

regards

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A
Asmin Nazra
, US
Oct 04, 2021 12:55 am EDT

Yes is true

ComplaintsBoard
S
9:12 am EDT

Enjaz Bank I send mony by enjaj app to mada card from al Rajshri, money is deducted but did not reach in India, transaction is suspended.

Reference number FT21229178104304
I want refund my money, so how will get refund my money. Please help me.
I send money 17/08/2021
I complain to Enjaz bank but not yet any positive response.
So solve my problem and give me return my money.
My transactions is suspended so refund my money.
I am Mohammed salim ansari from Saudi Arabia.
Please solve my problem

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B
8:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Enjaz Bank Money transferred via online banking was not yet received from the bank

I transferred money online last 29th of July thru bank account in Indonesia, named bank mandiri, but I was informed that until now it was not yet received, I ask customer service and there's no any problem with transfer, no reverse transfer notes too.how can I track the money sent there? How can I verify there myself?What I should do?please help me.thank you

Desired outcome: Ff up why Money transferred not yet received

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A
AlZahrahyhen Akmad
, US
Aug 16, 2021 5:17 am EDT

Did they already received the money?

ComplaintsBoard
I
5:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Enjaz Bank Transaction

I made a transaction to my enjaz account but UpTo now there is not acknowledgement that it reaches to my account and I even check the balance there is nothing

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M
11:42 pm EDT

Enjaz Bank Dear Customer, we received your request number 1-[protected] To follow up please contact our Albilad Phone [protected] It?s our pleasure to serve you

Dear Customer, we received your request number
1-[protected]
To follow up please contact our Albilad Phone
[protected]
It?s our pleasure to serve you

Desired outcome: Result

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M
5:55 pm EST

Enjaz Bank Transfer money

I transfer money 50 royal from enjaz account to my stc account 8 days ago but money is not reached in my stc account...

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11:40 am EDT

Enjaz Bank Good

Hi sir iam mustaq Ahamed 21.05.2021 money sending India today de India account not sending money

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3:58 am EDT

Enjaz Bank Remittance

Dear Enjaz,

I try to send money as part of my benefits in the company where I work. date is: April 14, 2021 @ around 13:48. The problem is Enjaz branch in batha fails to give me transaction slip only POS slip, saying there is a problem and I have to wait 24hrs to clears things up.
Up to this moment I have already called the branch manager, there is no solution yet to my problem. Hoping for your prompt action regarding this matter.

Best Regards,
Manolo delos Reyes

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AlZahrahyhen Akmad
, US
Aug 16, 2021 5:16 am EDT

Did they already received the money ?

M
M
msbdrq
, US
May 09, 2021 8:08 pm EDT

sir any update to your remittance? was it credited to your beneficiary?

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Contact Enjaz Bank customer service

Phone number

+966 920 01​1 541

Website

enjaz.bankalbilad.com

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