The complaint has been investigated and
resolved to the customer's satisfactionResolved Enhanced Billing Services, Inc. — Billed for services not requested
resolved to the customer's satisfaction
About 6 months ago I noticed my phone bill was higher. Upon further inspection I realized I was being billed from some company called Enhanced Billing Services. After trying to get AT&T to block them with no results, I contacted the company directly. It took several heated conversations to get them to reverse the charges, and that was after 3 months were already billed.
Imagine my surprise when this month's bill came and there they were again! This time, however, their phone number is disconnected and I can't contact them to cancel! My uphill battle begins...
ps: This is allegedly for long distance service and I still haven't figured out how they get my phone number; you can't stop the leak when you can't find the hole!