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1:01 am EDT

EmpireCruises ruined our party

I contacted these guys from EmpireCruises because I wanted to make a surprise birthday party for my husband. So I hired a boat and two weeks before the event I contacted these guys again and we discussed all the details including food and alcohol menu. I paid for everything in advance.
On the estimated date when we arrived there was no boat to be seen! I called EmpireCruises and they said that due to some circumstance our boat will be late. It finally showed up an hour later.
We stood there and were waiting for our boat. I was so humiliated because all guest already have arrived and my husband was also there.
They also did not follow my instructions regarding the food and alcohol. Me and my brother had to take a taxi and drive to a local store to buy everything. These guys are absolutely unprofessional and they almost ruined everything! They are highly unreliable and I would not recommend them to anyone.

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Is EmpireCruises legit?

Our verdict: Complaints Board's review suggests EmpireCruises is mostly legit with an 73% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with EmpireCruises, reviewing user feedback and how EmpireCruises addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with EmpireCruises. Trust, but verify.

EmpireCruises earns 73% level of Trustworthiness

High Trust Suggestion: EmpireCruises evaluated with 73% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

A long registered date for can be seen as a positive aspect for EmpireCruises as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of EmpireCruises's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

According to our analysis, EmpireCruises appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • EmpireCruises protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to EmpireCruises. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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